EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,338 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,338 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered and paid for same day delivery and late afternoon I had a call to say they couldnt fulfill my order and it was too late to reorder such a shame but I was reimbursed almost immediatley”

Helpful Report

Posted 3 years ago

“I booked a bouquet to be delivered on Friday 4th November for my sisters birthday. I received a message from you after 4pm to state that you were unable to honour the booking and it would be delivered the following day. This is really poor form as I paid extra for same day delivery. You shouldn’t advertise same day if you can’t commit, and charging a premium for this service strikes me as false advertising????”

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Posted 3 years ago

“Ordered for my friend last week still not arrived”

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Posted 3 years ago

“Ordered for my mum and dad's anniversary so excepted them to arrive in the day, they arrived very late evening which was disappointing. The flowers were lovely but the delivery time was a lot down probably won't use again.”

Helpful Report

Posted 3 years ago

“Ordered flowers in plenty of time chose the day required as a surprise 19.10 flowers arrived most of the day had transpired very disappointed previous orders were prompt fresh on this occasion timing very poor courier also reviewed very low this is perishable products. Sadly won't be using again not for a surprise gift.”

Helpful Report

Posted 3 years ago

“You need to change your delivery partner. I ordered for a birthday delivery, they didn’t leave with a neighbour or on the doorstep. Same thing the next day and by the third day it was last attempt. I’m unsure if they actually got delivered in the end but if they did it was three days late and presumably past their best. Will use another company in future.”

Helpful Report

Posted 3 years ago

“It has now been sometime since we ordered the flowers from your company and they have still not been delivered and an apology was only received from you after our enquiry as to what was happening. We have not had a refund, either. Very Very disappointed”

Helpful Report

Posted 3 years ago

“The flowers were very disappointing I ordered a large bouquet and they were very few flowers Definitely not a good experience”

Helpful Report

Posted 3 years ago

“The flowers were delivered to the wrong address. Address ripped off . A kind lady put on the media to ask if anyone knew my Grandsons mummy as there were from him. She only had the postcode . My daughter in law had to drive quite away to get them . Using a lot of Petrol . I wasent impress with the amount of flowers either . So all in all not impressed”

Helpful Report

Posted 3 years ago

“Unfortunately the flowers which looked beautiful we’re not delivered so I am waiting on a refund.”

Helpful Report

Posted 3 years ago

“Terrible, no delivery, no one comes back to you, shocking service, don’t use!!”

Helpful Report

Posted 3 years ago

“We placed an order for flowers and chocolates. The client had moved premises. We sent an email to the email address and have had no response where we requested that they get delivered to the new address. £35.82 was taken from the account. I asked them to call me but no one has bothered so we could reorder if required. First experience was great this one has been rubbish - will return to using interflora.”

Helpful Report

Posted 3 years ago

“Not as it’s showing in the picture”

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Posted 3 years ago

“The flowers I bought for my sisters birthday arrived a day too late. I have used EFlorist before, this is the second occasion this has happened. Not good enough.”

Helpful Report

Posted 3 years ago

“My orderWA10807354 arrived box broken chocolates missing. The courier rang my bell & had gone when l opened the door to find this broken box on the step. They were a great for my sister as she lost her husband it was 1 yr anniversary. Very upsetting.l would like to send a photo but tried but it wouldn't voMavis wi”

Helpful Report

Posted 3 years ago

“Not impressed with the flowers only 3 chocolates picture in larger on advert made to look bigger than it is”

Helpful Report

Posted 3 years ago

“Had an email saying that my flowers won’t be delivered as they were damaged. Email eflorist to see what will now happen, not heard anything off of them.”

Helpful Report

Posted 3 years ago

“It was awful. The flowers were half dead and decayed. There was no chocolates with the order which should have been. There was no card message which should have been. The delivery was a hash, updated with wrong info. Not Good”

Helpful Report

Posted 3 years ago

“İt was not same as what was on picture, it was half a size !!! Not happy with it”

Helpful Report

Posted 3 years ago

“poor flowers. You havent even replied to my complaint.”

Helpful Report

Posted 3 years ago

EFlorist is rated 3.7 based on 12,338 reviews