EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,338 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,338 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

Write Your review

Tell us how EFlorist made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

812

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order went thru online but later in the day I received a message saying they can't deliver my order. So, an alternative was provided. I have no choice as I needed it, too late to go with another florists, so I agreed with the alternative, I added some add-ons to match my previous order, with two days late as my previous schedule on my previous order was Friday but the alternative was on Monday so they said. The order arrived Monday. Not satisfied with what I've got compare with the price. To be honest, the £10 from Asda is much better than the arrangement of £35 from this supplier. Even the add-ons that I selected did not all arrive. One add-on missing. Even the birthday greeting card that I requested was not there. They said it's not printed, so they just write it in a piece of paper, together with the receipt. I was so disappointed. I can't recommend their service, sorry.”

Helpful Report

Posted 3 years ago

“No flowers were delivered. Company is just an agent for other florists and they couldn’t find anyone to do it. Best they could offer was a courier delivery of different flowers several days after my sister’s birthday. Read the others reviews too - wish I had!”

Helpful Report

Posted 3 years ago

“Disappointed!!!! - The size of the bouquet which was received - was similar to one from a supermarket for a 1/3 of the cost - nothing like the image on the web page, Also - 2 flowers in the bunch of about 10 -in the bunch also look in poor quality won't last 2/3 days I bet”

Helpful Report

Posted 3 years ago

“Flowers didn’t arrive but still charged”

Helpful Report

Posted 3 years ago

“I bought flowers for my wife to be delivered to her work place for our wedding anniversary. For Friday the 11th of November got a text message and a email to confirm the delivery for the Friday saying delivery will be before 11 o’clock in the morning. On that Friday at 2 o’clock in the afternoon I emailed EFlorist asking about the delivery the email me back promptly saying I will receive my flowers on Friday the 11th. So as a good customer I took their word for it but the flowers never turned up. Now that resulted me having to run around and finding new flowers for my wife for our wedding anniversary. I received a text message on Saturday the 12th of November about 2 o’clock in the afternoon that the flowers had been delivered ( at my wife work place where there will be no one there till Monday morning.) by far the worst experience I’ve ever had ordering flowers and will never use them again and I have emailed EFlorist and still no reply!!”

Helpful Report

Posted 3 years ago

“They sent different flowers without my permission.”

Helpful Report

Posted 3 years ago

“Could not find a courier. What sort of a business offers a service that they cannot deliver? Received a phone call from someone clearly working form home - blaring TV in the background. Told them to cancel my order, did not receive refund . They did however manage to add me to their junk mail list. Why on earth would I want junkmail from an incompetent company who can't do the job they advertise”

Helpful Report

Posted 3 years ago

“Not happy, only 3 chocolates in box and flowers nothing like on website.”

Helpful Report

Posted 3 years ago

“FLOWERS NEVER ARRIVED . WHEN TRACKED BEEN AT CARRIER FACILITY FIVE TIMES !!!!!!”

Helpful Report

Posted 3 years ago

“Flowers where dead by time they got to me Absolute joke waste of money as well. Wouldn’t order from here again!!”

Helpful Report

Posted 3 years ago

“Honestly? Never again. I order online/letterbox flowers for various gifts and understand tight buds are sent for longevity etc. However, the first order I made with this company was shocking. I think my order was put together at the end of the day with stems swept up off the floor. I had to apologise to my Mother for these looking so pathetic! Really disappointed as after a few days they still look shocking and sparse! £17.98 wasted!”

EFlorist 1 star review on 13th November 2022

Helpful Report

Posted 3 years ago

“Card with well wishes and name was missed”

Helpful Report

Posted 3 years ago

“Paid extra for a large flowers and when received I could only count 6 roses, I wouldn't like to see their small. No reply to messages when contacting them, when I finally did they couldn't find my order.”

Helpful Report

Posted 3 years ago

“Item I purchased were not included in the delivery, I have contacted customer service almost a week ago and still haven’t heard anything back !!!”

Helpful Report

Posted 3 years ago

“Came home from Spain Friday expected to see a great display of flowers and what l saw were half dead flowers l will not be ordering any more . Disappointed to say the least only delivered on Wednesday.”

Helpful Report

Posted 3 years ago

“Absolutely disgusting will never order again my order was incomplete and I’ve emailed and still no response”

Helpful Report

Posted 3 years ago

“Didn’t even have the flowers delivered and wouldn't give me a refund”

Helpful Report

Posted 3 years ago

“I paid over £50 to have the flowers delivered next day, they didn’t get delivered until 2 days later, when I kept contacting them they said they were in transit and that the flowers were actually ordered to be delivered on the 9th November. Considering my father died on the 8th, I think I know when I ordered them for!!! It is another online cowboy run outfit, I wish I’d have checked trustpilot before ordering. Avoid at all costs, they say on the website …… 2. Can I track my delivery? On the morning of your delivery date, you will receive an email from the courier with your tracking information. This will usually arrive by 11am but may be later. If you have not received this, please check your spam folder. You never receive any tracking info, any emails, no order numbers etc Use interflora, I wish I had”

Helpful Report

Posted 3 years ago

“Ordered flowers, then got a message to say they weren’t in stock and offered another not as nice. Had to cancel and order elsewhere which delayed flowers being received by a further day.”

Helpful Report

Posted 3 years ago

“Won’t be ordering flowers from here ever again. Flowers arrived brown and dead. And the recipient was disappointed”

Helpful Report

Posted 3 years ago

EFlorist is rated 3.7 based on 12,338 reviews