EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,339 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,339 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers were fine but we're delivered the day after the anniversary. Totally disgraceful as they were ordered and delivery paid in advance.”

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Posted 3 years ago

“Still not delivered!”

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Posted 3 years ago

“Placed and order on a Friday, was supposed to be there Monday and it never arrived. Sent an email to customer service and still heard nothing back. Terrible service”

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Posted 3 years ago

“No email or tracking delivered day after I ordered. Had to call recipient to see if flowers had arrived they arrived 2 hours later completely spoiled the surprise! Wont use again disgraceful service.”

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Posted 3 years ago

“I have no Idea if they were even delivered”

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Posted 3 years ago

“I did not receive the chocolates that were meant to come with order.. I have emailed but no response”

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Posted 3 years ago

“The flowers were due to be delivered on Friday 30th Sept, it is now Tuesday 4th Oct and they still haven't arrived. When I contacted you, you denied that I had placed and order with you. My bank account disagrees.”

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Posted 3 years ago

“THE FLOWERS ORDERED FOR A LADY'S 91ST BIRTHDAY ORDERED FOR DELIVERY ON SATURDAY 1ST OCTOBER, HAVE STILL NOT ARRIVED !!!! WHERE ARE THEY........Ann Cook”

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Posted 3 years ago

“Flowers not delivered. Tried contacting "customer service" email. No telephone contact number. Tracking say was delivered but was not! £30 down the swanny.”

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Posted 3 years ago

“Very disappointing. Bears no relation to the web site photo.”

EFlorist 1 star review on 4th October 2022

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Posted 3 years ago

“Not a good experience I was double debited for the same flowers twice plus 2 delivery’s ? And I’m told there’s nothing they can do about it”

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Posted 3 years ago

“Flowers ordered were never delivered despite feedback saying that courier had delivered them. I would have given no stars if I had the option to do so. Delivery of these flowers was very important on day I had selected so very disappointed about having to ask another more reliable company to deliver flowers on a subsequent date. Provided with refund which I am entitled to but no offer of any other form of compensation. Won't be using them again.”

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Posted 3 years ago

“Small bunch, lovely but Not worth the money”

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Posted 3 years ago

“My friend never recieved her gift”

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Posted 3 years ago

“Terrible did not get the flowers I paid for, asked for Rosie’s and Lilly’s didn’t receive”

EFlorist 1 star review on 3rd October 2022

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Posted 3 years ago

“Delivered to the wrong address and said left at front porch but was not there when I went to check so did not receive them”

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Posted 3 years ago

“The flowers never arrived and still haven’t”

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Posted 3 years ago

“The flowers were very disappointing, they were dead on arrival. Won't be ordering again.”

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Posted 3 years ago

“Flowers delivered to wrong address . Have contacted customer service . No apology ??”

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Posted 3 years ago

“flowers arrived roses were dead greenery drooping. no card looked everywhere”

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Posted 3 years ago

EFlorist is rated 3.7 based on 12,339 reviews