EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,338 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,338 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers arrived bedraggled according to the recipient and had been despatched 2 days before they were delivered. No chocolates either?”

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Posted 3 years ago

“unhelpful flowers not delivered no refund full of excuses”

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Posted 3 years ago

“Flowers were nice but they weren't next day delivery which was what was paid for and shown on order.”

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Posted 3 years ago

“Where do I start. No delivery that’s what. 2nd and 4th dec. 2 separate orders £80. Nothing came. Fuming honest. Birthday ruined I’m so angry. I want a refund.”

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Posted 3 years ago

“flowers arrived a day late”

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Posted 3 years ago

“Flowers didn`t arrive. Got a call from a delivery driver the following day. Missed my anniversary.”

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Posted 3 years ago

“The flowers didn't arrive. I had a call from a delivery driver the next day which was no good as I'd missed my anniversary. Won't be using eflorist again”

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Posted 3 years ago

“Very disappointing a total waste of money flower almost dead, not worth £30 at all”

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Posted 3 years ago

“i still haven’t received them it’s been 4 days”

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Posted 3 years ago

“There are know word's for the dreadful service I recieved from your company. I hope people read this and don't make the same mistake and order from you. Your company wouldn't even communicate with me”

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Posted 3 years ago

“Didn’t get the order! 4 days later it still isn’t here. You have to wait a whole day just for a reply on their email service. My mum had a day off i told her to wait in for a surprise as a Thankyou for how much she’s helped me and nothing turned up. I only used the company as they offered next day delivery. £25 later we still have nothing.”

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Posted 3 years ago

“No flowers turned up. No communication to say there would be a delay. No communication to say when they would be delivered. Email sent to to ask for information.”

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Posted 3 years ago

“DO NOT ORDER FROM EFLORIST. They first charged me twice, when I enquired about this they cancelled my order by accident, they then sent a replacement order which DID NOT TURN UP. Completely unreliable and incompetent service. Avoid unless you want grey hairs from stress.”

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Posted 3 years ago

“My flowers came opened with my card and chocolates missing.”

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Posted 3 years ago

“Failed to deliver on the day requested, without an explanation. Did re-deliver two days later at no extra cost, but bouquet smaller than expected”

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Posted 3 years ago

“The box was damaged . Flowers we're squashed. Wasnt happy at all. There were for my mother in law. Who was recovering from cancer operation. Was thinking would be nice treat for her. I could tell she was very grateful for the thought, but i was vrry disappointed with them. Wont be ordering from you again.”

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Posted 3 years ago

“The flowers have not been delivered!”

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Posted 3 years ago

“I want my money back ,I don't want to win it back .the flowers were late dead and not fit for purpose. How dare you continue to advertise as you do. Judging by many others on trust point I am just o e of many.”

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Posted 3 years ago

“Flowers have still not been delivered.”

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Posted 3 years ago

“I ordered a medium bouquet with a card, I wrote the wrong words inside, 2 minutes after I ordered it, I emailed them immediately to cancel my order, so that I could order another one with right wording. I got a email back +- 2 hours later saying it’s to late to cancel. So now I got 2 bouquets costing me nearly £60 +…..I wanted it delivered the same day…..no it’s to late…..I asked if it’s possible in the morning…..we can’t promise bla bla bla. The “flowers” came…….was left outside the door no bell rang. My goodness what an absolute disgrace for what I got for my money….limp tiny flowers plenty of green rubbish….if I hold the w bunches of buds/flowers together there must have been 10 flowers and 5 green bush rubbish. The flowers that they advertise is very very deceiving nothing like the rubbish you receive……absolute appalling customer service…..outrageously expensive for what you get. I would never ever recommend anyone to use this rip off company! Disgusting”

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Posted 3 years ago

EFlorist is rated 3.7 based on 12,338 reviews