EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,338 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,338 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers left on doorstep. We were in but no one rang the doorbell. Very few flowers - most of it was green foliage . No chocolates were in the box. Have sent email but had no reply.”

Helpful Report

Posted 3 years ago

“Shocking service! Ordered on a Friday for delivery the following Tuesday, never turned up on Tuesday or Wednesday, was told Could deliver the next Monday!! Absolutely disgusting service, definitely not using eflorist ever again”

Helpful Report

Posted 3 years ago

“Hi This is the fourth time I have contacted yourselves with no reply about my complaint about the flowers I ordered that only lasted 4 days before they withered away. my name is Mr James Wishart, I full refund as this is not expectable, Move Delete Spam More Your order confirmation AOL / Inbox eflorist To: wish1875@aol.com Sun, 20 Nov at 15:51 NewEfloristConfirmationLogo Dear James Wishart Thank you for sending flowers with eflorist.co.uk Below is a summary of the order you have placed with eflorist.co.uk We will ensure that your order is handled with care. Please visit eflorist.co.uk again soon! If you have ordered a boxed product, you will receive a tracking email on the day of delivery. Please be aware this email is sent from an unmanned address, replies to this email will not be seen. Your order confirmation Order ID: WA10916862 Order Date: Sunday 20 November 2022 Product ID PS13BQTSF02 Product Blessings Price £25.99 Payment Information: Item Value: £25.99 Extras: £0.00 Service fee: £5.99 Discount (if applicable): VAT: £5.33 Total: £31.98 Your Details: Name: James Wishart E-Mail: wish1875@aol.com Telephone: 07751089655 Payment method: Credit / Debit Card Receiver: Name: Margaret Moxon Address: 33 Stewart Avenue Address2: Postal code: EH14 5SF City: Currie County: Country: United Kingdom Telephone: Occasion: Get Well Delivery options: Blessings Delivered (1-2days) Delivery Date: Wednesday 23 November 2022 Card Message: Hi Mags, Hope you are doing well after your major operation, stay strong and everything will work out fine, take care and we will get a wee Bevy once I am home, Jimmy xx Addons: Free Chocolates - £0.00 Delivery Instructions:”

Helpful Report

Posted 3 years ago

“Never buying from here again ! The flowers were dead before they got to the person receiving it ! First and last time buying from here”

Helpful Report

Posted 3 years ago

“Flowers dead”

Helpful Report

Posted 3 years ago

“Delivered a day late and in the evening”

Helpful Report

Posted 3 years ago

“Rubbish of the first order. Don't waste your money. Quality and quantity very poor. Flowers arrived half dead not fit to put in a vase. Birthday present ruined. Big mistake never again”

Helpful Report

Posted 3 years ago

“Unfortunately my friend didn't receive the flowers, which was a bit embarrassing - it's been over a week now & I've sent two messages to the company, but not had a reply. Bit shocked to be honest, as although it wasn't super expensive, I didn't expect to pay the money & then get ghosted.”

Helpful Report

Posted 3 years ago

“I was very disappointed as although the bouquet of flowers was delivered on the day they were not delivered until 8pm. This was for a 80th birthday and I was told that they would be delivered in the day. Very disappointing especially for sn elderly lady.”

Helpful Report

Posted 3 years ago

“The ordered flowers, which were paid for, sent to a very close friend's birthday for delivery on Saturday 26th November have not arrived. Left a message with customer services and are still waiting for a reply. Very disappointing - will not use this firm again. Wlodek”

Helpful Report

Posted 3 years ago

“Flowers arrived late, the box was broken and the flowers ruined. Won't use again!”

Helpful Report

Posted 3 years ago

“I paid for next day delivery I’m still awaiting 4 days later for my flowers to be delivered very disappointed won’t be using the service again.”

Helpful Report

Posted 3 years ago

“would like to register a complaint regarding Order which was placed on Friday 25th November. As previously stated this Order was due to be delivered on 26th. Yodel eventually delivered on Monday 28th at 21:00 hrs. The packaging was badly damaged and the flowers were beginning to die off due to the timescale of the delivery. This was brought to my attention by the recipient. I have attached several photos for you. If this not resolved I will not use or recommend your company again or Yodel who have also been advised.”

EFlorist 1 star review on 29th November 2022

Helpful Report

Posted 3 years ago

“It was an easy system to order from however, when the 2 bouquets arrived (separate days) with the free boxes of chocolates (that had 3 sweets in each box) the flowers were not as the image on the website. I understand that they make the images stand out to entice customers however, these bouquets were so sparse it was a let down. I actually felt embarrassed with the flowers chosen for a birthday. In order to make a decent sized bouquet both would need to be together. When the flowers were placed in the vase they looked so whimsical I almost felt sorry for them. I would never use this company again as I would rather spend the money in a local florist and at least then the bouquets would be full. Only used this company as I have been working shifts so unable to get to the local florist. I wouldn’t waste your money on them. Lesson learnt from me at the cash expense and also the embarrassment of giving them as a birthday gift!”

Helpful Report

Posted 3 years ago

“This is the second time I have used eFlorist. Unfortunately on this occasion the delivery service was dreadful. I ordered flowers for delivery the day after next, with an expectation that they would arrive during the DAY. Unfortunately the flowers were not delivered until 7pm in the evening. Really what is the point? I will not be using this service again.”

Helpful Report

Posted 3 years ago

“Very disappointed with the flowers I ordered. I ordered a large bunch but I would not call I a large bunch of flowers at all. And as for the free chocolates, four in a box is not what I call a box of chocolates. I will not be using this service anymore and I will certainly not be recommending it to my family and friends. Please if anyone reads this review DO NOT ORDER ANYTHING you will be sorry”

Helpful Report

Posted 3 years ago

“This order was for my Grandaughter who was moving into a new home. I wanted them there on the day she moved in. I ordered them for next day delivery, which was perfect. They never arrived until the day after. I am very disappointed that you could not live up to your statement of “next day delivery” and will not bother using you again.”

Helpful Report

Posted 3 years ago

“Hi I placed a order for a friend on the 24th November 2022 received on the 26th. The flowers were damaged. I have been calling but it’s always busy and no answer back”

Helpful Report

Posted 3 years ago

“it would be easier to say what went right!”

Helpful Report

Posted 3 years ago

“Check what you buy not what get Ordered medium size looks smaller than Less small made complaint all I got told Wait 48 hrs and flowers look ok this was My wife 50 birthday wanted something Special rubbish after time email get different person don’t touch, should wait to my local florist”

Helpful Report

Posted 3 years ago

EFlorist is rated 3.7 based on 12,338 reviews