EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,329 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

Write Your review

Tell us how EFlorist made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

812

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, delivery on time and recipient said the bouquet was beautiful. Best they had ever had. Really pleased 😀”

Helpful Report

Posted 3 years ago

“I ordered a pre Christmas gift for my daughter-in-law. The picture was of pointsettisa her favorite Yuletide flowers. Not entirely sure why this was not available and a substitute had to be delivered?”

Helpful Report

Posted 3 years ago

“The original delivery date was 17-12-22, they arrived on Tuesday 20-12-22. It looks like they had been left in a box since the 17-12-22. Really unhappy with this service and am seriously considering ever using Eflorist again”

Helpful Report

Posted 3 years ago

“Excellent service I have used eflorist several times and have been very impressed I would highly recommend them, beautiful flowers and great choice.”

Helpful Report

Posted 3 years ago

“Value for money, great communication fast delivery”

Helpful Report

Posted 3 years ago

“Sorry not had a good experience with this seller I’ve waited 3 days for the flowers to arrive . I’ve been offered a refund and still waiting”

Helpful Report

Posted 3 years ago

“I’ve had a terrible experience and it’s down to the delivery service as they failed to deliver the item and still currently waiting for it to get resolved/ refunded! I would have loved to leave a positive review giving the circumstances of the purpose of the order but unfortunately I left disappointed and aggrieved!”

Helpful Report

Posted 3 years ago

“I am really pleased that the flowers were delivered on the date agreed and at the time stated. My daughter in law sent me a photo of them and they are beautiful.Thank you and all involved for your excellent service”

Helpful Report

Posted 3 years ago

“My godmother was delighted with her Christmas bouquet, very good service.”

Helpful Report

Posted 3 years ago

“Easy to use website, such prompt delivery, beautiful flowers in bud, and great condition, would certainly recommend and will use again”

Helpful Report

Posted 3 years ago

“The flowers were beautiful and arrived on time when they said highly recommended*****”

Helpful Report

Posted 3 years ago

“Ordering was easy. Confirmation quick. Planter ordered as a Christmas present to relatives address so I am yet to know how it was received. However, lovely, fully illustrated website.”

Helpful Report

Posted 3 years ago

“My Sister was thrilled with them and said they smelt beautiful. They only thing I forgot to do was put who they were from silly me. Thank you so much.”

Helpful Report

Posted 3 years ago

“I found ordering very easy, my friend said flowers were beautiful and fresh on delivery and she was very pleased. So I am also very happy with the service I received, thank you.”

Helpful Report

Posted 3 years ago

“The Lady I sent flowers to was very happy as the flowers were of such quality that she could see they would last a long time. Thank you.”

Helpful Report

Posted 3 years ago

“First of all if you were sorry about the experience I recieved from e florist you might of had the decensie to of refunded me for 1 of the bouquets. When I placed my order with with yourselves, I went all through the order, when it came to payment your computer system said declined order not taken. Therefore I had to 're order, so the fault I have to say was on your side. However you still took 2 payments from my bank account. I emailed you straight away to explain all this, but you carried on processing 2 bouquets of flowers and sent them out. There was no live chat and no phone number to contact e florist directly, so as you advertise live chat there isn't any. After several emails to e florist they were not very helpful at all, and had plenty of time to cancel 1 bouquet being delivered. I was most disgusted about all this as I feel it could of been resolved and a refund given. So as for the contacting the company and service I recieved I was appalled, and I would NEVER use eflorist again or recommend them to anyone, due to my very poor service I recieved, and very poor communication. As for the flowers I will go to Tescos next time I will get better all round from there. So please don't send me any more emails reference ordering more flowers from you.”

Helpful Report

Posted 3 years ago

“Excellent service. First class product. Reasonable prices”

Helpful Report

Posted 3 years ago

“All as expected”

Helpful Report

Posted 3 years ago

“Lovely flowers delivered promptly, great service”

Helpful Report

Posted 3 years ago

“The flowers I bought from you for delivery on Saturday 17th December 2022 were not delivered until Sunday night at 20.45. They were intended for my sister-in-law who had just come out of hospital after a major operation. She phoned me yesterday morning, very concerned, as she said they were awful. She took them out of the box on receipt and they looked completely dead but she put them in water with the feed hoping they would pick up by the next morning. They didn't and she was concerned that I had spent a lot of money on flowers that needed throwing away. It was extremely cold on Saturday night with below zero temperatures and I can only assume that the flowers had been left in a van overnight and perished. I tried to contact you yesterday morning, without success, and then I was out for the rest of the day. Both my sister-in-law and I are very disappointed and do not feel able to order from you in the future.Mrs”

Helpful Report

Posted 3 years ago

EFlorist is rated 3.7 based on 12,329 reviews