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eGlobal Central Reviews

1.6 Rating 424 Reviews

13 %

of reviewers recommend eGlobal Central

Company Reviews

1.6

Based on 424 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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eGlobal Central 1 star review on 25th February 2021

eGlobal Central 1 star review on 26th December 2020

eGlobal Central 1 star review on 16th December 2020

eGlobal Central 1 star review on 16th December 2020

eGlobal Central 5 star review on 22nd October 2020

eGlobal Central 1 star review on 30th May 2020

eGlobal Central 1 star review on 22nd May 2020

Anonymous

Anonymous // 01/01/2019

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“I ordered a galaxy note 9 , 400 pounds cheaper than UK price, I was a bit worried in the beginning because of such a good price and lots of bad reviews, but the tech support always replied to me within 2 hours of my request by email. The phone was delivered in exactly 2 weeks even though I ordered the 6-8 working days delivery. So I think that if the purchase is not urgent it is totally worth saving tha amount of money.”

Posted 5 years ago

“Well looking at all the reviews on here I was very sceptical to say the least. However I proceeded and ordered a camera at almost £250 under shop price. Immediately I received an email telling me exactly what was happening and I was given a tracking order to which I could have an update every day.....brilliant. The camera turned around a week and half later as predicted. Upon opening the box everything was in place, NO copies or broken bits....everything was as it should be? Charged the battery, flashed it up, all good, no problems whatsoever. Would I use again......you’re damn right I would. Wouldn’t pay rip off high street prices again. It’s a shame they don’t do laptops. BZ to E global.”

Posted 5 years ago

“Ordered xperia xz3 delivered on 5th day well before proposed date by dpd. I was worried because of reviews but all my concerns were allayed. Phone was at described with all accessories.”

Posted 5 years ago

“Bought an iPad from eglobal fantastic price and excellent service, arrived within a week and was able to track to uk. Would use them again.”

Posted 5 years ago

“After looking for a iPad and on balance the reviews for eglobalcentral did focus more positive than negative I placed an order on 11/11/18 pm and purchased as a guest / credit card it took 3 days for the payement to show and Dpd delivered in a given time slot today sat 17/11/18 no issues and very good service in my opinion at a fair product price what's not to like ?”

Posted 5 years ago

“I ess worried for awhile after read reviews but turned out that except for a short delay of dispatching the phone I’ve bought all perfect. Well packed and brand new. Took about 3 weeks to get in my hands after purchasing but worth it. At my prospective they are trustworthy.”

Posted 5 years ago

“Bought a Nokia 8 from eGlobal, didn't realise that they weren't Uk based so I was a bit concerned whether I'd actually receive the phone. The phone arrived a few days after order was placed, it was well packed and brand new. I've read some bad reviews about this company but for me they were superb, fantastic Price's, super fast delivery and great communication. I was very impressed with their service.”

Posted 5 years ago

“Ordered an LG V30 on the 23rd of October,arrived on the 1st of November. No issues at all, okay. Product packed well.”

Posted 5 years ago

“I ordered a phone as it was what I wanted and a great price. After reading the reviews online I was worried with all the negative comments but my concerns were completely unfounded the phone arrived in good time in A1 perfect condition and securely packaged. The the UPS tracking number given was good as I could see the delivery route and timescale and was able to accept delivery in person on the day. One other thing was that the monies sent only debited my account after the delivery was completed a refreshing change in this day and age when companies take your money and then deliver days or weeks after.”

Posted 5 years ago

“this is my 5th purchase from eglobal and i am very happy.when i first read the reviews i was worried i was going to be ripped off as people were saying it online.i followed the tracking on every purchase and ups couriers were the only worry i had sending my watch 300 miles away from my address.i am happy to say i will be buying fro this company and do so with the utmost confidence in this company.”

Posted 5 years ago

“After seeing mixed reviews I was unsure whether to go with this company however I can honestly recommend it. I ordered a Pocophone F1 and it saved me £120 ordering with these guys which was a huge amount. Only downside is the fact that it took about 15 days rather than the 6-8 working days advertised. Would definitely buy again from this company.”

Posted 5 years ago

“I recently bought a Moto G6+ before realising that they were based in Hong Kong even though they had UK in the company name. I had paid with a credit card so I knew that I had some protection. They emailed me to say that the item had been sent and then I received an update every 24 hours as to it's progress. The item arrived after about 8 days on a timed delivery by DPD. I would not hesitate to purchase from them in the future.”

Posted 5 years ago

“I have to say, I'm surprised at all the negative feedback here......I bought a lens from eGlobal despite all the negative stuff I read, and it just arrived safely and exactly as I had hoped for, it took just over a week but that shouldn't be a problem for most people, it was tracked all the way and the info was updated regularly, all in all pretty good service, thanks guys and I'll use you again!”

Posted 5 years ago

“Je souhaite partager ici une expérience très positive concernant le retour et remboursement. J'ai en effet souhaité retourner un Fuji xt2 à peine acheté chez eux pour un Fuji xh1. Et bien aucun soucis ! 1) j'avais reçu très vite le premier appareil photo (cad 1 semaine calendrier ). Le 2 e aussi. 2) dans la communication, bien qu'il y avait chaque fois un ou plusieurs jours d'attente entre chaque mail, il n'y avait eu aucune résistance ou chipotage. Tout a été parfaitement expliqué, suivi et remboursé ! 3) Le colis à mis tout un temps pour faire Le traject retour (3 semaines), mais ca c'est la poste, et les vacances estivales. 4) En plus j'avais oublié de retirer la carte SD fraîchement installé dans le xt2. Et bien aucun soucis, je l'air récupérer aussi ensuite. Bref bon prix, du vrai matos. Un service clientèle disponible et expédition rapide (c.-à-d. 1 bonne semaine)”

Posted 5 years ago

“Bought a Sigma Art lens 18-35 mm 1.8 for Nikon and paid £419 when they are well over £600 in the UK High Street. I was twitching a little about possible customs and VAT at my end but it came through ok and was delivered within 5 days by Yodel who are a subsidiary of DHL. It was in a proper Sigma box with all the paperwork etc and is fine. OK Sigma wont touch it under their worldwide warranty not even for 12 months unless I produce evidence of import duty and VAT payment. However, if it goes wrong I will simply drop it in at a Sigma approved repairer and pay for any repair out of my own pocket. Sigma fixed price repairs are cheap compared to Nikon/Nikkor. If I had to pay for 3 repairs I would still be in pocket. VAT is a Euro tax that is why I welcome Brexi”

Posted 5 years ago

“I purchase a Samsung Galaxy A8 from eGlobal central at a £160+ saving of the UK cost. I have used a HK based company such as this before and had no issues so was willing to do so again with eGlobal Central. My order was promptly acknowledge and I received update emails when my order was dispatched. (my card was not charged until dispatch). Once my order hit the UK I received an email with tracking details which was refreshed every 24 hours so I knew where my order was. I was not home the day it was delivered and the courier DPD advised me I could have it delivered to a location for pick up which I did (local Halfords!). All in all I received a great service, speedy delivery (approx 8 days) and the phone that arrived I was surprised to find was actually at UK model with UK plug! Very please with my purchase, the money I saved and the processing/delivery of my order.”

Posted 5 years ago

“What a fantastic company. Good comms, camera not snide, no import duty delivered on time. Excellent service would highly recommend”

Posted 6 years ago

“I saw lots of negative comments, but my friend had used them. I bought 2 smart watches and the service was excellent. I received regular emails. Initially explaining that tracking was not available, but a few days tracking was supplied. I was then able to track my parcel. They had several options for delivery, neighbour, change date, leave in safe place etc. Excellent service.”

Posted 6 years ago

“I was very satisfied! My order arrived in only 2 days! Works great and was packaged wonderfully. Thanks!”

Posted 6 years ago

“Bought a. Canon speedlite flashgun. Was slightly concerned due to mixed reviews about company but decided to take the chance. Item arrived in about a week. Very happy with service and excellent price.”

Posted 6 years ago

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eGlobal Central is rated 1.6 based on 424 reviews