Login
Start Free Trial Are you a business? Click Here

eir Reviews

2.3 Rating 404 Reviews
27 %
of reviewers recommend eir

Write Your review

eir 5 star review on 4th May 2025
Karen Toohey
eir 1 star review on 13th January 2025
Margaret
eir 1 star review on 8th July 2024
Amadou Mactar Laye Thiaw
eir 1 star review on 8th July 2024
Amadou Mactar Laye Thiaw
eir 1 star review on 8th July 2024
Amadou Mactar Laye Thiaw
eir 1 star review on 8th July 2024
Amadou Mactar Laye Thiaw
eir 1 star review on 8th April 2024
Asta
3
Anonymous
Anonymous  // 01/01/2019
theman that called was very nice i hsd a question for him and as i was asking himhe told me he had it done for me and then showed me how to use it his work was very tidy diddnt even no he had drilled hole tidyed it all up himself then had quick coffee wit me while he was showing how to purchase movies 10/10 now quisten for you i got bill off ye today i only got c set up yesterday i cant pay that bill before feb th5 ring me if that problem remember i only set up yesterday after been told if i signed up online id b set up before christmas 21 to be purcise i moved from sky for double chargen me and going in earlyfor money i get bank charged for that i hope its not a problem i like ur set up and ye culd throw movies in for kids for and stress iv gone through them calls were recored i wasnt going to set up unless it was before xmas kids ya no he told me 21 dec when i rang a girl told me they suldnt tell me the costmer that he suldnt hav but i beleived in a irish company keeping to there word looking forward to hearing backk stacee sheradin acc31115804 lives in tullamore 191 church
Helpful Report
(ECL) - Posted 8 years ago
Everything. Customer service lied to me caouldnt or wouldnt resolve my problems. I have had to wait over 4 months for a connection mean while vodaphone got the job done in 3 weeks.
Helpful Report
(ECL) - Posted 8 years ago
i have to be honest, any dealings I have had with eir I would rate the service they have provided 10 out of 10.
Helpful Report
(ChSave) - Posted 8 years ago
Reception keeps dropping off have contacted eir through web chat and over the phone but no improvement made.
Helpful Report
(Billto3) - Posted 8 years ago
I agreed to become a new customer back in late sept. but it emerged a pole needed to be replaced which was to be done in mid Oct. This did not happen and when I made contact I was told it would be late Dec. Still no pole and no contact. I again made contact and was told it could be late Feb. 2017 before pole would be replaced. I cancelled order yesterday. If I had been updated and told that dates would not be met and had been kept informed it would be the least one would expect. Appalling service.
Helpful Report
(ECL) - Posted 8 years ago
Eir switched me to an account I did not want using false info on my usage. Refused to switch me back when contacted to following day and again by phone and email within the following week even though there is a 14 day cooling off period. Worst I have ever dealt with, just like talking to a brick wall.
Helpful Report
(6to12) - Posted 8 years ago
The service provided was first rate. Many thanks.
Helpful Report
(ChSave) - Posted 8 years ago
Friendly helpful and courtous
Helpful Report
(Billto3) - Posted 8 years ago
everitong jn
Helpful Report
(Billto3) - Posted 8 years ago
jessica was so helpful and explained things i could under stand gave me the rightplan to suite my needs which was more to what i could afford at E62 a month in my montly bill so greatful to her
Helpful Report
(Billto3) - Posted 8 years ago
Our broadband coverage brilliant.. V disappointed with da lack of channels compared to when we had sky
Helpful Report
(Billto3) - Posted 8 years ago
The customer service was very good, and they did everything they said they would.
Helpful Report
(ChSave) - Posted 8 years ago
i got a nice phone at a reasonable price
Helpful Report
(6to12) - Posted 8 years ago
I don't think I said it did make me happy?
Helpful Report
(ChSave) - Posted 8 years ago
Everything wrong worst company i have ever had to deal with
Helpful Report
(6to12) - Posted 8 years ago
I have made no such purchase from eir.
Helpful Report
(ChSave) - Posted 8 years ago
Poor service
Helpful Report
(6to12) - Posted 8 years ago
Boardband keeps dropping out
Helpful Report
(Billto3) - Posted 8 years ago
Very helpful and it did not take long to install,any questions that I had to ask were all answered .I have also recommanded EIR to my friends
Helpful Report
(Billto3) - Posted 8 years ago
hello, profsesional and good services.
Helpful Report
(Billto3) - Posted 8 years ago
eir is rated 2.3 based on 404 reviews