“I have signed up for a 45 euro payment for broadband yet my bill has been 73 euro with no correspondence from eircom as to why this is so high I have no access to the internet in the bedrooms as the service is so bad yet people in our area say fiberoptic is on our street and I would clearly love to change to another server but I am tied into a 18 month contract which is like a prison sentence I have sent an email asking them to explain why my bill is over the 45 I agreed when signing up but of course no reply!!!”
“The whole thing was botched with the result that I was threatened with disconnection for non_payment when as far as I can make out my account is in credit”
“The customer service agency was very helpful the only complaint I would have is the
length of time it takes to transfer my call from one department to another. The call in
total took somewhere around 58 mins.”
“I have not bough anything from Eir. Could you please describe what it was. My modem eas hacked so hopefully information hasn't been taken. Thank you. Dolores”
“repeatedly informed at least 6 times over the phone that I would no longer be charged for rent of phone as I have paid in full for it . I have deduct that amount from my most recent bill.
I was also told that I would pay no more than 47 euro pm on my new package this also did not happen.”
“EIR VISION KEEPS ON FREEZING, THE AIR PLUGS WERE REPLACED BUT I STILL HAVE A PROBLEM. THE MULTI BOXES ARE A DISASTER, FROM THE DAY THE SYSTEM WAS INSTALLED BACK IN THE BEGINING OF MAY 2016 I HAVE HAD PROBLEMS. NOT A HAPPY CUSTEMER.”
“Internet constantly breaks down , tv service regularly breaks down! Never had theses issued with Sky, can't wait till contract finishes, wouldn't recommend to anyone.”
