“Best prices ( shopped around)!!
Excellent customer service ‼️
Fgot t add my refill pods to my order/ contacted customer service via email and they quickly and professionally resolved my prob th same day”
“Been ordering from this company for a few months. Never had an issue until the other day. Common mistake. Was sent the wrong item but within 24 hours of letting them know. They had already had my correct product labeled and ready to ship. No one is perfect. Great customer service. Please don't hesitate to order from Element Vapes”
“I had received an open package and they were quick to resond and get the problem solved, they have proved to be the best website to buy vape related products from, they always have the best prices and reliable and fast shipping and now they've proven to have the best customer support in my eyes extremely helpful and quick to reply, i dont think ill every use any other store online or in person”
“I would recommend Element Vape highly(and in my humble and honest opinion - only) over any other website dealing in the same business sector. Why? It's simple. I've never had any issues with the service or the customer service. The one time, I had an issue arise - it was completely out of their hands and they even offered to help me find a more "my-sided" resolution. That says heaps about who these people are and I am forever going to remain a loyal customer. They have a team of highly qualified customer service experts looking to hear you out and serve your needs! Additionally, Element Vape's team of highly skilled professionals are always willing to answer any questions you may have regarding any product purchases. Cheers!”
“I would recommend Element Vape highly(and in my humble and honest opinion - only) over any other website dealing in the same business sector. Why? It's simple. I've never had any issues with the service or the customer service. The one time, I had an issue arise - it was completely out of their hands and they even offered to help me find a more "my-sided" resolution. That says heaps about who these people are and I am forever going to remain a loyal customer. They have a team of highly qualified customer service experts looking to hear you out and serve your needs! Additionally, Element Vape's team of highly skilled professionals are always willing to answer any questions you may have regarding any product purchases. Cheers!”
“I ordered a couple starter kits from Element Vape a couple weeks back and unfortunately the batteries were not up to par. The Element Vape customer service walked me through the return process and helped me order a new set of starter kits. Element Vape has excellent customer service who will walk you through every step and makes sure that you are totally satisfied! Prices on products are also very competitive. Highly recommend!”
“I received an order and one of the items was not what I ordered. I contacted Element Vape by email and received a response in a few hours, along with a tracking number for the shipment with the correct item. And all this occurred on a Saturday! Very impressed with the quality of service provided.”
“I got a snow wolf mfeng tank kit through them. Arrived in good timing and was missing one item from there juiceof the month. They made up for it by letting me pick one of lesser or equal value. Great customer service! Great company. Would recommend”