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Elephant Stock Reviews

4.8 Rating 25,367 Reviews
97 %
of reviewers recommend Elephant Stock
4.8
Based on 25,367 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Elephant Stock Review - 2020 REVIEWS.io Elephant Stock Canvas Review
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About Elephant Stock:

At ElephantStock we specialize in the professional printing of exclusive artwork and personal photos, with a unique focus on quality.

We use premium materials, industry-leading printing technology, and handcraft each of our products in our Texas facility.

Visit Website

Phone:

800-474-8184

Email:

roey@doublero.com

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Poor quality. Very pixelated. Not what I had expected.
Helpful Report
Posted 5 months ago
We received a used frame and no connecting hardware with our over $600 canvas. It has been close to two weeks with no remedy from elephant stock, just saying they will send a tracking number when they have it for replacement.
Helpful Report
Posted 5 months ago
Hi Laurie! Our sincerest apologies. This was not the experience we wanted you to have. This was very unusual for us. We thank you for giving us a chance to resolve it. We appreciate your kind consideration.
Posted 2 months ago
The canvas has ripples on one side where it was not stretched properly. The so called walnut frame is plastic made to look like wood that is a strange color. Not impressed for the price.
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Posted 6 months ago
Country names and image in general is blurry.
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Posted 6 months ago
Picture quality very poor. This poster is not made for significant enlargement. Paper quality / grade cheap. Very fragile.
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Posted 6 months ago
It literally fell apart in my hand the first time I picked it up. It broke into several pieces. The frame is extremely low quality. I would not recommend this product or company. This has been one of the worst shopping experiences of my life. Avoid at all costs.
Helpful Report
Posted 6 months ago
Horrible. Half my order is missing. No customer service. Honestly don’t know what to do. I’m know I’m out 400 bucks. Perfect. Right around the holidays.
Helpful Report
Posted 7 months ago
The packaging for the framed art was inadequate and the item arrived damaged. Had to rip the paper backing to realign the print. (A partial refund was offered for this) The overall quality of the framing was poor. The framing material is on the cheaper end of the spectrum. The matting appeared uneven—a bit wider and curvy on the bottom corners. After a few months, the matting also became crinkled. Quality is definitely not a priority for this company.
Helpful Report
Posted 7 months ago
I ordered the 92-inch three-panel “Solitary Moment” wall art, expecting high-quality printing as depicted in Elephant Stock’s 3D preview, which shows solid, rich blacks throughout. However, what I received is extremely disappointing. The black ink is mottled and severely washed out in many areas, giving a blotchy, uneven appearance, as if the printer ran out of ink. Even the frame edges, which should have nice solid blacks, look unfinished. While I received a Black Friday discount, the print quality does not meet expectations for the price I paid. This piece looks nothing like the preview. Unless there’s a way to fix or touch up the blotchy blacks to match the solid look in the preview, I will be returning it.
Helpful Report
Posted 7 months ago
Very disappointed. Pictures are blurry. Are not suitable to be hung. Please send return shipping label. Thank you. Need return shipping label.
Helpful Report
Posted 7 months ago
Sadly, not happy with my order at all. I ordered two prints. Quality of the framing and printing was far below what I expected. One print has significant damage to the back of the frame.
Helpful Report
Posted 7 months ago
Cheap material, poor quality, chemical odor. Very disappointed.
Helpful Report
Posted 7 months ago
I called one time but hung up after I figured out the issue on my own. Within a minute, someone called me back, unsolicitied. Now when I tried to call customer service, no answer and submitted a request for refun, no response.
Helpful Report
Posted 8 months ago
I submitted a high quality picture. What I received was very blurry. It cost $180 Canadian. The image is not sharp at all or bright and colourful. I will not be ordering from here again. I ordered similar type of wall pictures from another company and the difference in the quality is night and day. Very disappointed.
Helpful Report
Posted 8 months ago
I ordered 2 very large prints from Elephant Stock and both are very low quality and cheaply put together. I spent $600 and wouldn’t have spent more than $60 if I knew the quality was like this. They offered me a partial refund and then never responded to me. Never got my refund.
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Posted 8 months ago
Picture looks cheap. Definitely not what it looked like online.
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Posted 8 months ago
We are very unhappy eith our order! We have returned it
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Posted 9 months ago
the combined dimensions of the 3 panels are one third of what i ordered, or what i thought i was ordering. This is one of several flaws with your website...it wasn't clear what the dimensions represented, one panel or all 3 cumulative. Anyway, will end up tossing these out.
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Posted 9 months ago
I have no idea because it was shipped to the wrong address. I emailed the company literally a couple minutes after I placed the order and changed the address but nothing was done. It’s disappointing
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Posted 9 months ago
Poor quality. The frame is is coming apart in three of four corners.
Helpful Report
Posted 9 months ago
Elephant Stock is rated 4.8 based on 25,367 reviews