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ElephantStock Reviews

4.8 Rating 22,557 Reviews

97 %

of reviewers recommend ElephantStock

Company Reviews

Product Reviews

4.8

Based on 22,557 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Elephant Stock Review - 2020 REVIEWS.io Elephant Stock Canvas Review

About ElephantStock:

At ElephantStock we specialize in the professional printing of exclusive artwork and personal photos, with a unique focus on quality.

We use premium materials, industry-leading printing technology, and handcraft each of our products in our Texas facility.

Visit Website

Phone:

800-474-8184

Email:

roey@doublero.com

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ElephantStock 5 star review on 29th April 2024

ElephantStock 5 star review on 29th April 2024

Deborah Pizzano

ElephantStock 5 star review on 28th April 2024

ElephantStock 5 star review on 28th April 2024

ElephantStock 5 star review on 28th April 2024

ElephantStock 5 star review on 28th April 2024

ElephantStock 5 star review on 28th April 2024

8861

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I contacted customer service a few days ago about some issues with the canvas. Cynthia advised that she would reach out after 24 hours. This is not the case. I sent photos and a description of the issues. No response as of yet. Initially, I thought customer service was quick to respond but that was it. No resolution to my case.”

Posted 5 months ago

“Arrived with a dent/chipped left hand corner, customer service seemed indifferent wanted to give me a 20% discount on next order. There will be no next order. Too bad the painting is beautiful. Now I need to pay to reframe it. Disappointing to say the least”

Posted 6 months ago

“Quality of the photo and frame was disappointing. Picture looks faded.”

Posted 7 months ago

“Not worth the money I spent”

Posted 7 months ago

“Poor quality”

Posted 7 months ago

“Horrible! Nothing like shown in photo. Very dark and cheap looking”

Posted 7 months ago

“I received an “enhanced” preview and it looks nothing like what I received. The preview was gorgeous and the actual canvas was an orange blur. So sad and disappointed.”

Posted 7 months ago

“Quality was not up to expectations.”

Posted 7 months ago

“It’s been two weeks and I haven’t received my merchandise yet. Very disappointed. You came highly recommended by a friend. I’ve reached out to you and I’ve had no response. No communication whatsoever. But now you want me to send a review about how do I like my art. Now you want a rating and would I recommend Elephantstock to a friend. If you were the buyer in this scenario what would you do? I would like my product, if not, please refund my money. Thank you”

Posted 8 months ago

“Paid good money for a beautiful framed picture and it arrived not put in the frame properly. Only way to fix is to remove the backing on the frame. Sent picture and email about the issue and no response back from the company. Waited a few days before posting this review hoping the company would respond. Would not order from here again.”

Posted 8 months ago

“Paw print is not centered right, the bottom bottom of the paw print is wrapped around the wood… so I’m really not impressed, I am disappointed”

Posted 8 months ago

“I am rating the whole experience with Elephant Stock as very poor due to several issues. My order took 3 weeks to receive, the image that they sent me to review and confirm was a nice crisp picture and when I received my canvas print, the image was blurry and almost looked "cartoon like". When I submitted the issue, I received no response back. I spent a lot of money on this canvas print so Elephant Stock, please do better! I cannot recommend this company.”

Posted 8 months ago

“We were very disappointed with our product and customer service”

Posted 8 months ago

“The picture I bought has hidden demonic images imbedded in the art. I asked for someone to contact me to photoshop out these"Ghost Images". So far no one has contacted me. I spent a lot of money on this print that I now have hidden in my garage. Even my sister in another state says: "I see a little girl burning in the fire and down towards the bottom a dolly in the fire she's dropped from her hands...creepy actually"”

Posted 9 months ago

“Elephant Stock's business ethics and communications with their artists and suppliers is horrendous! They reached out to me in October 2022 to collaborate together. It's now been 10 months later, and they have yet to publish any of my work to their website. The procedures they have in place for ingesting new content is pathetic. E-mail communications would often go unanswered until my 3rd or subsequent attempts, and even then, their responses are very vague and unclear. Elephant Stock is a U.S. based company in Texas, yet they outsource much of their work to third party contractors in Israel, rather than doing it in-house and in the United States with U.S. citizens. In fact, much of their staff is based in Israel, yet they claim to be made in the USA. There are so many other places to get wall art made, do not support this company!”

Posted 10 months ago

“I would give it zero stars but that was not an option. Was emailing about returning and getting a refund and emails came back with "permanent error" message with no response.”

Posted 10 months ago

“I was not happy with the item I ordered, so I tried to return it. The return process is NOT easy as they have advertised on their website. It's been over a week that I've been following up with them just to get a return label. However, they had been giving me a constant run around saying 'due to a technical issue, the label cannot be printed'. I can't imagine having to deal with a technical issue simply to provide a simple return label. Even when I offered to return it at my own expense, they are not being cooperative. So I want to warn everyone out there that be careful with this merchant if you need to return the product. Be warned!”

Posted 11 months ago

“It does not look gold, more yellowish. I was so excited to receive but I am really disappointed.”

Posted 1 year ago

Author didn't leave any comments.

Posted 1 year ago

“Disappointed. The picture itself looks like a poster. The frame and lack of a mat makes the picture look cheap.”

Posted 1 year ago

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ElephantStock is rated 4.8 based on 22,557 reviews