Elephant Stock Reviews

Name: Elephant Stock
Address: Haharash 20, Tel aviv, Tel Aviv District
Rating: 4.82

4.8 Rating 25,655 Reviews

97 %

of reviewers recommend Elephant Stock

4.8

Based on 25,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Elephant Stock Review - 2020 REVIEWS.io Elephant Stock Canvas Review

About Elephant Stock:

At ElephantStock we specialize in the professional printing of exclusive artwork and personal photos, with a unique focus on quality.

We use premium materials, industry-leading printing technology, and handcraft each of our products in our Texas facility.

Visit Website

Phone:

800-474-8184

Email:

roey@doublero.com

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Elephant Stock 5 star review on 6th September 2025

JACQUALINE STRYLOWSKI

9982

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very disappointed. Pictures are blurry. Are not suitable to be hung. Please send return shipping label. Thank you. Need return shipping label.”

Helpful Report

Posted 9 months ago

“Sadly, not happy with my order at all. I ordered two prints. Quality of the framing and printing was far below what I expected. One print has significant damage to the back of the frame.”

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Posted 9 months ago

“Cheap material, poor quality, chemical odor. Very disappointed.”

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Posted 9 months ago

“I called one time but hung up after I figured out the issue on my own. Within a minute, someone called me back, unsolicitied. Now when I tried to call customer service, no answer and submitted a request for refun, no response.”

Helpful Report

Posted 9 months ago

“I submitted a high quality picture. What I received was very blurry. It cost $180 Canadian. The image is not sharp at all or bright and colourful. I will not be ordering from here again. I ordered similar type of wall pictures from another company and the difference in the quality is night and day. Very disappointed.”

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Posted 10 months ago

“I ordered 2 very large prints from Elephant Stock and both are very low quality and cheaply put together. I spent $600 and wouldn’t have spent more than $60 if I knew the quality was like this. They offered me a partial refund and then never responded to me. Never got my refund.”

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Posted 10 months ago

“Picture looks cheap. Definitely not what it looked like online.”

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Posted 10 months ago

“We are very unhappy eith our order! We have returned it”

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Posted 10 months ago

“the combined dimensions of the 3 panels are one third of what i ordered, or what i thought i was ordering. This is one of several flaws with your website...it wasn't clear what the dimensions represented, one panel or all 3 cumulative. Anyway, will end up tossing these out.”

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Posted 11 months ago

“I have no idea because it was shipped to the wrong address. I emailed the company literally a couple minutes after I placed the order and changed the address but nothing was done. It’s disappointing”

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Posted 11 months ago

“Poor quality. The frame is is coming apart in three of four corners.”

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Posted 11 months ago

“While appreciate your promptness and updates throughout the process, I am deeply disappointed with the appearance and quality of the artwork. The Japan Cherry Blossom artwork i received looks nothing like it appears on line.”

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Posted 11 months ago

“I have order over 9 pieces of art with u guys . Four of which are large art 2 60x40 1 72 x48 and 1 90 x60 three of the last 4 have come with different hardware the factory can’t be reach so I have to rely on customer service which Trisch is very helpful but I need to take pics don’t your warehouse know what the sent. Why can u be consistent with ur hardware. I sell these one I lost money because I was short parts that you sent 12 days later because u had to very my photos. I have to install them because they don’t ever come with the same hardware. It’s a shame a lot of people would have Bought them but the hardware and the hassle to get it fix is too much . This last one the Nitehawks painting 90 x60 I had to return the fram was to light and the Art work kept twisting wouldn’t stay flat on the wall.”

Helpful Report

Posted 1 year ago

“I am very disappointed in the customer service. You can not reach anyone by calling. Support says they will get back to you within 24 hour. I just keep receiving response that they are reviewing my order. It says on the website 100 % satisfaction guaranteed so I’m not sure what there is to review. I ordered a set of 5 pictures. My daughter head was cut off in one of the pictures. I just want a replacement on the one picture. I will even pay for it if it’s that big of a deal. I guess the 24hr customer service is just for a automated reply.”

Helpful Report

Posted 1 year ago

“The quality is awful and I’m going to end up throwing this in the trash since you won’t take returns. It is the cheapest looking thing I’ve ever seen for something that cost over $600.”

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Posted 1 year ago

“Wall art is not the size I ordered and delivery took far too long. I’ll be returning.”

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Posted 1 year ago

“This most frustrating place to deal with they sent me an email saying quality of my photo was not good enough so I cancel my order I even got a confirm they still sent Photo. I will never order from that company AGAIN!”

Helpful Report

Posted 1 year ago

“I don’t normally write negative reviews but thought I should share my experience with potential Canadian purchasers. Although Elephant Stock provides a return guarantee for USA residents they do not guarantee Canadian clients the same service. I purchased a canvas print that was poorly printed, the quality was blurry and pixelated. Elephant Stock instructions were to send the item back to them at my expense instead of providing me with a return label. I could understand if a client changes their mind but the return should be covered if the quality of the product sent is in question.”

Helpful Report

Posted 1 year ago

“I ordered a print and it arrived within the expected timeframe. The picture was well packaged, however the print wasn't secured to the front of the frame all along the left side. So while rest of the print was snug up against the front of the frame the left side was back about 3/4 of an inch. The metal tabs that were supposed to be securing the print to the front of the frame could clearly be seen. I took photos of the issue and contacted customer support. I worked with J-J who was very responsive and after I uploaded the photos of the defect J-J messaged that the issue was being escalated to the warehouse. In a few days another print arrived, this one had clear damage to the outside of the shipping box and after opening the box the entire front was smashed. However, even if the print hadn't been damaged in shipping the SAME EXACT issue was present on this replacement along the bottom. I uploaded the required photos and sent a reply to J-J who again apologized and sent the info to the warehouse. 4 days later a new print arrived. No damage to the shipping package but when I opened it the entire bottom of the print was once AGAIN not secured. This company seems to have a SERIOUS quality control issue. I will not be purchasing anything from them in the future.”

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Posted 1 year ago

“I paid 160 for these paintings and they are small they are not worth what they cost”

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Posted 1 year ago

Elephant Stock is rated 4.8 based on 25,655 reviews