Elephant Stock Reviews

Name: Elephant Stock
Address: Haharash 20, Tel aviv, Tel Aviv District
Rating: 4.79

4.8 Rating 27,368 Reviews

96 %

of reviewers recommend Elephant Stock

4.8

Based on 27,368 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Elephant Stock Review - 2020 REVIEWS.io Elephant Stock Canvas Review

About Elephant Stock:

At ElephantStock we specialize in the professional printing of exclusive artwork and personal photos, with a unique focus on quality.

We use premium materials, industry-leading printing technology, and handcraft each of our products in our Texas facility.

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Email:

roey@doublero.com

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Elephant Stock 5 star review on 8th February 2026

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“This was a gift and speaking to Bentley he never received it. Please send me a copy of the notice showing what addressed it was sent to”

Helpful Report

Posted 1 month ago

Hi there! Thank you for your comment. We value your concern. We have sent you a direct message. We look forward to your response. Thank you!

Posted 1 month ago

“Order was placed 12/10 and was promised in 5-7 days. I sent 3 emails before anyone replied. Then I was told it was at shipper and would be here by Christmas. When I never received tracking info I emailed again and AI told me a real person would contact me. No one ever did! The order did not arrive until 12/29 and it was too late. I had to buy another gift for this person. Then when it did serve the print was so tiny you can’t even read it. So now I have a worthless item that I wasted $75 on.”

Helpful Report

Posted 1 month ago

“The prints I ordered took nearly three weeks to receive. The box came opened, and has been re-taped in transit. Both print has their outer backing paper torn. One had a scratch on the frame, I am very disappointed. This cost me $440. Never again.”

Helpful Report

Posted 1 month ago

“Arrived late. Poor customer service. Not worth the money”

Helpful Report

Posted 1 month ago

“My order came on 12/30/25 after Xmas I am not very happy with. This was suppose to be a Xmas gift for my grand daughter not happy at all. Judy Wagner”

Helpful Report

Posted 1 month ago

“I ordered a Christmas print in a floating frame on the 9th of December. Not only did our picture not ship within the promised 4-day window-- it didn't even arrive until the week after Christmas, the 29th. In this time I was able to order the SAME print from wayfair and have it delivered next day. I raised my concerns to a manager by the name of Trisha 8 days after the picture was supposed to have shipped. She could neither speed up it's delivery nor explain why a floating (no glass) print was so delayed other than to say twas a Christmas bummer. Needless to say, we will NEVER ORDER FROM ELEPHANT STOCK again. Go to Icanvas or even wayfair and frame it yourself.”

Helpful Report

Posted 1 month ago

Hi there! Thank you for your comment. Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a direct message. We look forward to your response. Thank you!

Posted 1 month ago

“It came very late and cheaply made i want a full refund”

Helpful Report

Posted 1 month ago

We value your comment. We are saddened to know that the artwork did not meet your expectations. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.

Posted 1 month ago

“Package came damaged glass is scratched and the photo that’s supposed to be of my daughter’s dog is just a black circle. You can’t even tell that it’s a dog in the photo it has no eyes, no nose, and no mouth. The photo that I sent was very clear I’m completely disappointed and I want a refund! I would not recommend this this company at all.”

Helpful Report

Posted 1 month ago

Hi there! Thank you for your comment. Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a direct message. We look forward to your response. Thank you!

Posted 1 month ago

“If I could give zero stars, I would. The picture arrived after Christmas. There was never a working tracking number. I sent several emails to the company and tried to call. I only received AI answers. Now I have to get answers on how to return it. The Communication was so bad that I actually thought I was scammed.”

Helpful Report

Posted 1 month ago

“Shipping took 22 days!!! Item was ordered on December 6th, received on December 28th. I could have walked to Texas from Utah and received it faster. Super disappointing. I understand it's the holidays, but don't advertise 10-12 days delivery if you can't deliver in the time listed on your website. FedEx is trash, everyone knows this, you have to add 2-3 days on top of their delivery estimate. Will not recommend anyone who uses FedEx.”

Helpful Report

Posted 1 month ago

Hi there! Thank you for your comment. Our apologies for any inconvenience caused. This is not the experience we want you to have. We have sent you a direct message. We look forward to your response. Thank you!

Posted 1 month ago

“Unhappy with my experience with Elephant Stock and would advise against using them to others in the future. Order was placed on 12/11/25 and was told it would arrive in 5 to 7 business days. Several attempts were made to contact Elephant Stock when I discovered that the delivery company never received the package. I was never able to get past the AI email which was never able to answer my queries. The items I ordered was a Christmas present. It never arrived on time and was actually delivered on 12/26/25, 15 days after it was ordered.”

Helpful Report

Posted 1 month ago

Hi there! Thank you for your comment. Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a direct message. We look forward to your response. Thank you!

Posted 1 month ago

“Very very disappointed! Damaged and print so small on the map can’t use the push pins Want a full refund”

Helpful Report

Posted 1 month ago

“Very disappointed… The canvas looks nothing like the photo that we sent in”

Helpful Report

Posted 1 month ago

“Beyond disappointed. I purchased a photo wall art for my daughter for Christmas of her and her fiancé from their engagement photos. I ordered it before the delivery cut off date of December 12th. It did not arrive for Christmas and is still currently in transit. Elephant Stock should not have ensured Christmas delivery. I would have never placed an order knowing it would not have arrived. It is now after Christmas, the wall art has not arrived, and my daughter has now returned to where she resides. I am now going to have to spend money to have it shipped to her.”

Helpful Report

Posted 1 month ago

“Took almost a month to get my order , and when I reached out to you to cancel the order I got a email saying it was shipped but no tracking info was sent to me , i was surprised that amazon delivered my painting ! I was shocked to see how cheap and horrible the packing was ! Never again will I ever order anything from you again !”

Helpful Report

Posted 1 month ago

Hi there Joseph, We’re really sorry for the delayed shipment, lack of tracking, and poor packing you experienced. This is unacceptable and not the standard we aim for. We’ve located your message and have sent you a direct reply to address this issue and help resolve it promptly. Thank you for bringing this to our attention. Kind regards, Team Elephant Stock

Posted 1 month ago

“Tried to call. No number. Ordered December 4th Never was tracking information. Then on Christmas Eve said delivered and it was never delivered.”

Helpful Report

Posted 1 month ago

Hi Caroline, We’re really sorry for the confusion and trouble with your order placed December 4th. Not having a tracking number and the Christmas Eve delivery claim that didn’t happen is not acceptable. We’ll locate your order right away, investigate with our carrier, and ensure you receive the correct update or a resolution if needed. We’ll be in touch directly to resolve this as quickly as possible. Kind regards, Team Elephant Stock

Posted 1 month ago

“I placed my order on 12/7, so I could receive it before Christmas. It wasn’t delivered until 12/27. It didn’t even ship out until 12/19. When I sent an email, I got the response that due to the holiday, anything ordered after 12/10, maybe 12/12, would not be guaranteed for delivery by Christmas, which was totally contradictory to the issue I emailed about. I won’t be buying from this company again.”

Helpful Report

Posted 1 month ago

Hi Tia, We’re really sorry for the delay and the confusion around the Christmas delivery. This is not the experience we want you to have, and we understand how frustrating it must have been. We’ve located your message and have sent you a direct reply to address the shipping timeline and options moving forward. We’ll do our best to make this right. Thank you for letting us know. Kind regards, Team Elephant Stock

Posted 1 month ago

“Damaged frames”

Helpful Report

Posted 1 month ago

Hi Lynda, We’re really sorry the frames arrived damaged. This isn’t the experience we want you to have. We’ve noted your message and will investigate with our team to understand what happened and make it right. Please reply with your order number and photos of the damaged frames so we can arrange a replacement or refund promptly. If you’d prefer, we can discuss other options as well. We’ll be in touch directly to resolve this as quickly as possible. Kind regards, Team Elephant Stock

Posted 1 month ago

“Not good quality and too expensive”

Helpful Report

Posted 1 month ago

“I got a message that it was delivered. But it was not delivered to us. We were told to check with all the neighbors and the mail Postal Service in the mailbox. None of the neighbors have it on both streets around us. We did not receive it sadly.”

Helpful Report

Posted 1 month ago

Elephant Stock is rated 4.8 based on 27,368 reviews