Login
Start Free Trial Are you a business?? Click Here

Elephant Stock Reviews

4.8 Rating 24,938 Reviews
97 %
of reviewers recommend Elephant Stock
4.8
Based on 24,938 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Elephant Stock Review - 2020 REVIEWS.io Elephant Stock Canvas Review
Read Elephant Stock Reviews

About Elephant Stock:

At ElephantStock we specialize in the professional printing of exclusive artwork and personal photos, with a unique focus on quality.

We use premium materials, industry-leading printing technology, and handcraft each of our products in our Texas facility.

Visit Website

Phone:

800-474-8184

Email:

roey@doublero.com

Write Your review

Very slow to ship, nothing but excuses for several emails. Not until I threatened to cancel did I get a mtracking number. I love yout products, don't loose site of customer service!
Helpful Report
Posted 1 day ago
We appreciate your patience during this unusual time and we're glad it was delivered now. Thanks for your purchase. We appreciate your business.
Posted 1 day ago
Humm…. 2356 miles , 10 different incoming and outgoing FedEx dispatch’s ( I counted ) and the print still magically managed to make it here undamaged with without any foam protection on any corners…. Just plastic wrap and cardboard. That’s some kinda faith in your shipper. And the daily emails from the time the order was placed? A lot …. Just sayin.
Helpful Report
Posted 2 weeks ago
We certainly appreciate your comment. We will make sure to take this into consideration to improve our packaging. Thank you.
Posted 1 week ago
I like the piece I purchased but when I put it on the frame, the frame is tweaked and doesn’t stay flat against the wall. I have to use painter’s tape to keep the bottom of the frame flat. I disassembled it and reassembled it thinking that might fix the twisting but no change. I also checked the frame was assembled correctly and was not loose. It’s disappointing given the cost of it. Sorry I don’t have a picture to upload.
Helpful Report
Posted 2 weeks ago
Hi there! Thank you for your comment. Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a direct message and provided a resolution. Thank you!
Posted 1 week ago
Not great. Just ok. Look a little cheap.
Helpful Report
Posted 3 weeks ago
The colors were good but fabric quality wasn't as good as hoped for. Pillows are not as soft or as big as I thought they would be.
Helpful Report
Posted 1 month ago
Love the photo, however, was darker than the online photos, was unaware, we had to assemble. Difficult to get the corners right..
Helpful Report
Posted 1 month ago
colors and art beautiful....instructions followed exactly and the frame is bowed. nervous to hang as it requires several holes to be drilled. not sure if i recommend.
Helpful Report
Posted 1 month ago
In short, while it’s great that this company offers extra large-sized art that can otherwise be difficult to find, the price is just too steep for the quality. First, the colors were much more saturated than how the image looks online. Second, the actual construction and quality of the materials is cheap, especially the aluminum frame. The frame was too flimsy for our 60x40 piece, to the point where the tautness of the canvas rendered the entire piece unable to lay flat across the wall - no matter how many times we tried resetting the canvas in the frame and following the instructions. We ended up using Command strips to secure the frame to the wall. A higher quality, sturdier frame is necessary for these XL canvases.
Helpful Report
Posted 1 month ago
Loved my print. Vibrant and perfect for the space I ordered it for. Unfortunately, it was a bit damaged when it arrived. The print and backing were not completely set in and locked at the top of the frame. I was able to repair it, but I was a little surprised that it wasn’t checked before shipping.
Helpful Report
Posted 1 month ago
The order process was simple enough, but the return process is unnecessarily complicated. Way too many steps. Shipping updates were absolutely useless. The shipping status read “waiting for pickup” for 5 days then changed to delivered on the same day it was delivered. Very disappointing..
Helpful Report
Posted 1 month ago
On a positive note, we love the framed canvas art. Beautifully done. On negative side it took longer than expected to receive and no one could tell me why or when it was expected. Just bounce me back and forth between Elephant and Amazon. Not great customer service but good product at good price.
Helpful Report
Posted 2 months ago
The picture turned out pretty good but the framing wasn’t even. The top and bottom of two of the frames measure 16” but the middle of the frames is at least a quarter of an inch less. It’s noticeable to me when they are hung.
Helpful Report
Posted 2 months ago
The pictures are very beautiful and very high quality. They are perfectly framed. However, the sizes I ordered were 16 x 36. The pictures I received are 15 x 15. That size was one of the offerings and that's what I chose. I'm disappointed, but I don't want to go through the hassle of returning and reordering.
Helpful Report
Posted 2 months ago
More difficult to put together than expected
Helpful Report
Posted 2 months ago
Once I received product definitely over priced. Wouldn't recommend to friend unless sizeable discount available
Helpful Report
Posted 2 months ago
The quality was ok. On the back the canvas was frayed a little. Was also disappointed that there was not any hanging hardware included. The box it was shipped in was too small and dust and debris could easily get in. Should be informed that the frames are plastic.
Helpful Report
Posted 2 months ago
My photo arrived but it was dark.
Helpful Report
Posted 2 months ago
Looks great up close but when you look from a distance it's a little fuzzy.
Helpful Report
Posted 2 months ago
It looks good but is more faded than the website shows. Also the corners are lighter or slightly damaged.
Helpful Report
Posted 2 months ago
Overall pleased with product. Two of the canvass are not stretched properly creating creases.
Helpful Report
Posted 2 months ago
Elephant Stock is rated 4.8 based on 24,938 reviews