Name: Elephant Stock
Address: Haharash 20, Tel aviv, Tel Aviv District
Rating: 4.82

“My small picture of nean piano keys is beautiful, perfectand is a beautiful addition to my music studio. My large picture of music notes and a treble clef is disappointing. There are dark marks visible top amd bottom near the edges. There are several light gray quarter and dime sized gray circles in the picture that look like someone missed painting those areas. It's not worth the hassle to send it back. The defects I mentioned aren't glaringly visible from a distance, and the colors coordinate so nicely with the keyboard picture in the same room.”

Helpful Report

Posted 1 week ago

We value your comment. We are saddened to know that the artwork did not meet your expectations. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.

Posted 1 week ago

“Maybe my phone and computer screens made the print I ordered look more vibrant, but the colors of the printed canvas are more muted and dull in real life. I wish there was a way to confirm if the print arrived as it was supposed to or if the colors are off. It doesn't really jump off the wall as I had hoped. I'll keep it but probably won't order again.”

Helpful Report

Posted 2 weeks ago

Thank you for your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.

Posted 2 weeks ago

“My piece was much smaller than I anticipated. I thought I had ordered at least a size up or more. So needless to say I was very disappointed in it. Plus it took a really long time to get here.”

Helpful Report

Posted 3 weeks ago

Thank you for your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.

Posted 3 weeks ago

“The artwork is great. The quality assurance is not. One of the three panels being hung was off an eighth of an inch for hanging, and therefore all our measurements assuming all three were exact or off, and we had to put two holes in our wall and realign the other two to cover the mistaken hole because the saw tooth Bar was misaligned. For $100 that was really annoying.”

Helpful Report

Posted 3 weeks ago

Hi there! Thank you for your comment. Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a direct message. We look forward to your response. Thank you!

Posted 3 weeks ago

“I’m a little disappointed. It is not high quality framed art print. It weighs very little and seems very cheap. For the money I was hoping for better quality. I don’t think I it’s worth it but hopefully no one will notice that it’s made so cheap from a distance. I would probably return it if it was such a hassle. I wouldn’t buy art again unseen.”

Helpful Report

Posted 3 weeks ago

Thank you for your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.

Posted 3 weeks ago

“Picture came out great, although you want to edit what you can since blown up photos bring out any spec of color changes. As far as the quality of the photo, it’s good, I think it can be better. The mounting brackets on the back were not centered nor straight. You would think sending a paper with some assistance for mounting and measuring would come with but nope, so doing all that took a lot more time.”

Helpful Report

Posted 3 weeks ago

Thank you for your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.

Posted 3 weeks ago

“The map is pretty and the personalization is a nice touch. But the font is too small or seems not sharply focused enough to read clearly; this goes for the font/clarity of the names of the cities in the states. Hard to read. Also, the "cork" that the push-pins are pushed into isn't real cork. It is a cheap.alternative and not even very thick, as the push-pins push right through it and stick.out the back. Nice idea overall, but the presentation is cheap.”

Helpful Report

Posted 3 weeks ago

Thank you for your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.

Posted 3 weeks ago

“I wasn’t sure when the picture would be coming, and there is a small nick on the side of the frame. I thought the picture would have more of a fresh paint look to it.”

Helpful Report

Posted 1 month ago

Thank you for your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.

Posted 1 month ago

“I think the customer service is great; the print I received is quite a bit brighter than pictured (the yellow)Too much hassle to send it back, but wouldn’t have chosen had I known.”

Helpful Report

Posted 1 month ago

Thank you for your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.

Posted 1 month ago

“Good communication. Disappointed with the quality of the print for the price.”

Helpful Report

Posted 1 month ago

Thank you for your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.

Posted 1 month ago

“It’s good a little smaller than expected”

Helpful Report

Posted 1 month ago

“It came beautifully packaged however, the picture itself looks very cheap”

Helpful Report

Posted 1 month ago

Thank you for your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.

Posted 1 month ago

“Waiting for a replacement due to damage from shipping. Just waiting to find out when”

Helpful Report

Posted 1 month ago

This is not the kind of experience we want you to have. We are deeply sorry if this has caused any inconvenience. We have sent you an email in connection to this. Kindly check your inbox. Thank you so much for your time.

Posted 1 month ago

“I was excited to receive my pic and was ready to hang it. The print is nice however I was disappointed by the placing of the hanging pins at the bottom of the frame. Now I have to obtain hanging pins to place at the top to hang my picture. 😑”

Helpful Report

Posted 1 month ago

Hi there! Thank you for your comment. Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a direct message. We look forward to your response. Thank you!

Posted 1 month ago

“I DO NOT like that the artist's name is not on the canvas. It does not look or feel like real canvas. That said, I do like the bright colorful rendering of the work. It might be a bit too bright. Not sure as I've not viewed the originals. Your prices are a bit more reasonable than other companies.”

Helpful Report

Posted 1 month ago

Thank you for your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.

Posted 1 month ago

“Very well made. Colors are vivid. Canvas looks cheap. I will keep it until I find something better.”

Helpful Report

Posted 1 month ago

We are saddened to know that your order did not meet your expectation. This is not the experience we want you to have. Please allow us to assist you. We have sent a direct message to you, kindly check so we can further help. Thank you.

Posted 1 month ago

“High quality print, long process time. 12 days from ordering on a Sunday to getting it.”

Helpful Report

Posted 2 months ago

Hi there! Thank you for your comment. Normally, standard order do arrive up to 8 working days not including order date. Our apologies for any inconvenience caused. We truly appreciate your patience and I want to reassure you that we're dedicated to rectifying this situation for you. If there's anything more I can do to assist you, please don't hesitate to email us at support@elephantstock.com.

Posted 1 month ago

“I was a bit disappointed with the quality and texture of the canvas, as the painting isn’t as vibrant as I had envisioned. Additionally, the frame feels flimsy and lacks the sturdiness and sleek finish I was expecting.”

Helpful Report

Posted 2 months ago

Hi there! Thank you for your comment. Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a direct message. We look forward to your response. Thank you!

Posted 2 months ago

“The service was generally good. We did contact Customer Service about an issue amd were told we would have a response within 24 hours. We did not get a response within 24 hours. In fact, after waiting longer, we needed to recontact Customer Service for status. Also, we were disappointed in product. Frame color description walnut, which is most commonly a dark wood. On screen picture looked dark, but actual frame was light/medium.”

Helpful Report

Posted 2 months ago

Thank you for your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.

Posted 2 months ago

“Very slow to ship, nothing but excuses for several emails. Not until I threatened to cancel did I get a mtracking number. I love yout products, don't loose site of customer service!”

Helpful Report

Posted 2 months ago

We appreciate your patience during this unusual time and we're glad it was delivered now. Thanks for your purchase. We appreciate your business.

Posted 2 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Elephant Stock Reviews