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Elephant Stock Reviews

4.8 Rating 25,366 Reviews
97 %
of reviewers recommend Elephant Stock
4.8
Based on 25,366 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Elephant Stock Review - 2020 REVIEWS.io Elephant Stock Canvas Review
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About Elephant Stock:

At ElephantStock we specialize in the professional printing of exclusive artwork and personal photos, with a unique focus on quality.

We use premium materials, industry-leading printing technology, and handcraft each of our products in our Texas facility.

Visit Website

Phone:

800-474-8184

Email:

roey@doublero.com

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I ordered these pillows on June 25 and received them July 6. It wasn't a shipping delay. It was a processing delay, so kind of pokey. And descriptions/photos are not correct when it comes to color.
Helpful Report
Posted 1 week ago
Thank you for your comment. We are saddened to know that the pillows did not meet your expectations. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.
Posted 1 week ago
My issue is the picture bows out in the corners leaving a noticeable gap between the frame and the middle on all four sides that is noticeable to me. I have artwork in the same floating frames from chain home furnishing stores that did a better job. Not going through with the hassle of returning it. Won't use ElephantStock again, nor can recommend them.
Helpful Report
Posted 1 week ago
Hi there! Thank you for your comment. Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a direct message. We look forward to your response. Thank you!
Posted 1 week ago
Poor quality. I was expecting a painting. It looks like a print?
Helpful Report
Posted 3 weeks ago
Thank you for your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.
Posted 3 weeks ago
I could swear that it wasn’t different but I will keep it and never order from you again
Helpful Report
Posted 1 month ago
Thank you for your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.
Posted 1 month ago
Very disappointed. The prints are extremely low quality, i cannot hang this in my home. Money down the drain. Looks like it was purchased in WALMART. just awful!
Helpful Report
Posted 1 month ago
Thank you for your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.
Posted 1 month ago
I have ordered 3 pcs from E.S. and the framed pieces are good, but the poster quality paper is poor quality, the last pc received today in a crushed poster roll and the image is creased and not useable. My recommendation is not ordering unframed poster art due to poor quality.
Helpful Report
Posted 2 months ago
Hi there! Thank you for your comment. Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a direct message. We look forward to your response. Thank you!
Posted 2 months ago
i want to exchange my order. Your site says easy returns. I called 3 times and couldn't get anyone. I then started a chat on your site which said i would receive a reply in 6 minutes. It's been over a half hour with nothing. I've now spent well over an hour dealing with this. Why is an "easy return" so difficult?
Helpful Report
Posted 2 months ago
Hi there! Thank you for your comment. Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a direct message. We look forward to your response. Thank you!
Posted 2 months ago
Art itself is cool but it arrived completely unaligned and the print was curled under the screen and the whole thing sealed shut - so I have to cut the sealed back open to fix it
Helpful Report
Posted 3 months ago
For the price I was expecting more. Image is picture BUT overall is very flimsy and not worth the cost.
Helpful Report
Posted 3 months ago
My rating is related specifically to the quality of the "large art" print that I ordered. Everything else about the company was great .I received ample order updates. It shipped quickly. The concept seemed good. It was easy to put together. I ordered a "large art" print 48 x 72 inches. The image quality was abysmal. It was clearly an image that had been supersized and looked nothing like the vibrant, crisp image on the website. The lines were blurry. The colors were muted. It looked cheap and made everything else in the space looked cheap when I tried to hang it (just to see if I was wrong in my initial impression). I was very excited about the order but disappointed in the product. I hope they accept the return.
Helpful Report
Posted 3 months ago
Ordered a large piece of art (Spanish Plates). After putting the frame together and tucking in the print, the frame wouldn't stay flat - annoying as hell as it caused us to have to figure out a creative workaround. The print itself was also not nearly as vibrant and colorful as was represented on the site. For the price paid, we expected much better. Disappointed to say the least.
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Posted 3 months ago
I've ordered through elephant stock before and been pleased, but for some reason this time I just wasn't happy with the print I received on canvas. It seemed like the lines weren't really crisp on the image and it didn't seem like the same quality that I had received before. overall disappointed 😕
Helpful Report
Posted 3 months ago
Way too many emails, including ones that are out of order. I was told my order had shipped and after that I got a email saying that my order was being prepared. Then the emails came wanting me to buy even more artwork before I even received my order. Then the emails came wanting me to review Elephant Stock came before I received my order. I have received multiple requests to write a review and I haven't even hung the painting yet. So many annoying communications, I can only write Elephant Stock two stars.
Helpful Report
Posted 4 months ago
I guess I did not read the description well. Thought it was stretched canvas around a frame. Instead it is a flat print. Lettering is not evenly spaced or centered across the top. All in all, not worth the money.
Helpful Report
Posted 4 months ago
I'm so sad. Spent $350 for a large print that looked great on my computer screen, but when it arrived it's super pixelated on canvas. Wish your ordering system could detect when a picture would look pixelated when blown up and give a warning about resolution or something, when I've used snapfish for small prints it gives a warning if resolution is low enough where pic won't look good. I'm sure it's my fault so I'm not complaining, but the picture looks terrible and I'm sad.
Helpful Report
Posted 4 months ago
I thought this company was a platform for photographers and artists. After I ordered I found out I was getting a stock photo. It took too long to hear back from someone in customer service. Disappointed in my purchase. The glass had too much glare so I had to replace the glass at my own expense.
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Posted 4 months ago
I was so disappointed. The colors were dull not bright at all. Your canvas artwork does not measure up to Art.com canvas prints. I have ordered 8 Connie Townsend canvas artwork from Art.com with expectional quality, bright colors & clear canvas prints. The colors of the dogs & car in my Elephant Stock canvas print were so dull & a little fuzzy. No life to the canvas print at all. HUGE DISAPPOINTMENT!!!
Helpful Report
Posted 5 months ago
I waited to get my order far longer than the 4-6 days quoted on the website. Then when I finally received my order, we were sent a 90x60 frame for our 72x48 canvas. I was asked to return the frame and had to repackage it and take it to FedEx. I still have no update on the frame I'm waiting for. Why hasn't it been shipped? It should be expedited after all of the issues. Very frustrating.
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Posted 5 months ago
Sorry. Just way over priced for what I got. It's barely adequate for the wall space, but to have gone bigger, well, the price was prohibitive.
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Posted 5 months ago
I first saw the "Primary Roof Tops, 1 and 2 at a furniture store. I immediately fell in love with the subject matter, but what really caught my attention was the bright, vivid colors. After many months, I decided to buy the prints from Elephantstock. While the subject matter is the same, the colors appear faded. I looked back at my pictures taken with my I phone and yes, the colors in my prints are in no way representative of what I had fallen in love with at the furniture store. To say I am disappointed, is an understatement. Not so much, for the money spent, but I didn't get what I wanted. Probably won't purchase from you again.
Helpful Report
Posted 5 months ago
Elephant Stock is rated 4.8 based on 25,366 reviews