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Elephant Stock Reviews

4.8 Rating 25,642 Reviews
97 %
of reviewers recommend Elephant Stock
Company Reviews Product Reviews
31,413
 Questions Metrics Info
4.8
Based on 25,642 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Elephant Stock Review - 2020 REVIEWS.io Elephant Stock Canvas Review
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About Elephant Stock:

At ElephantStock we specialize in the professional printing of exclusive artwork and personal photos, with a unique focus on quality.

We use premium materials, industry-leading printing technology, and handcraft each of our products in our Texas facility.

Visit Website

Phone:

800-474-8184

Email:

roey@doublero.com

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Mitsy Michele Veloz
Verified Buyer
“Smaller than portrayed in pictures. Pretty design, but very disappointed in the size and for the amount I paid for each pillow.”
Helpful Report
Posted 4 days ago
We value your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.
Posted 3 days ago
Donna Hebert-Pfeiffer
Verified Buyer
“My order was delivered to the wrong address. It was not an easy process to resolve, and is still not resolved. Not pleased at all with the situation.”
Helpful Report
Posted 4 days ago
Hi there! Thank you for your comment. Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a direct message. We look forward to your response. Thank you!
Posted 3 days ago
Karen Bouthot
Verified Buyer
“Way to light, not like on line”
Helpful Report
Posted 5 days ago
We value your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.
Posted 3 days ago
Jim Trachtenberg
Verified Buyer
“Poor quality on packaging, framing, no picture framing hooks Back of image Kraft paper pulling apart from back of frame”
Helpful Report
Posted 1 week ago
We value your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.
Posted 1 week ago
Judith Craig
Verified Buyer
“I have no issues with the framing, packaging, or shipment of the poster/artwork. Those things were all excellent. I have a lot of issues with the reproduction of the artwork itself. In particular the contrast on the reproduction was terrible, so bad that the left side of the old man’s face was so dark that you can’t make out any of the details on the left side of his face. I took a picture of the poster alongside a copy of the original that I downloaded off the internet and printed out on my home printer (on regular printer paper). The copy I downloaded loaded and printed myself shows much more detail and contrast than the copy we bought and received from you! I am extremely disappointed in the quality of the poster that you sent us. For what we paid expected a much better quality reproduction. I expected that it would be better for than what I can generate myself. I’d be happy to send you the picture I took comparing you reproduction to what I printed out myself. I am very, very disappointed in the quality of the reproduction I bought from you.”
Helpful Report
Posted 1 week ago
We value your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.
Posted 1 week ago
Wendy Paris
Verified Buyer
“We received the picture we wanted but for $400 it should be pretty close to perfect. The picture was packaged with extra padding on the top two corners of the frame but not on the bottom two and the frame was damaged. I submitted a request along with pictures twice but have not heard back from customer service. This is extremely frustrating and very disappointing,”
Helpful Report
Posted 1 week ago
Hi there! Thank you for your comment. Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a direct message. We look forward to your response. Thank you!
Posted 1 week ago
Harold Bradley
Verified Buyer
“My prints arrived and I was shocked. All of the colors are very faint, almost as if the printer had run out of ink! The blues in particular are almost white. Greatly disappointed.”
Helpful Report
Posted 1 week ago
We value your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.
Posted 1 week ago
Anthony Fish
Verified Buyer
“Too small”
Helpful Report
Posted 1 week ago
We value your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.
Posted 1 week ago
Jacki Anthony
Verified Buyer
“I love my painting I bought from you. I would love to purchase another larger painting however your website is very hard to maneuver! I put in the specifications that I would like (Vertical, Floral, ect) but I can't seem to get to a page where it shows this type of painting. After spending 45 minutes and getting the same results (photos says "More Like This" below it) I gave up and bought from another sight.”
Helpful Report
Posted 2 weeks ago
We value your comment. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.
Posted 2 weeks ago
Kevin Fall
Verified Buyer
“Frame was cracked through on top of frame and picture was pushed out of frame😞😩”
Helpful Report
Posted 3 weeks ago
Hi there! Thank you for your comment. Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a direct message. We look forward to your response. Thank you!
Posted 3 weeks ago
Steve Sarian
Verified Buyer
“The running horses photo is beautiful and framed exceptionally well. Our 9 yr old granddaughter chose it for her love of horses and her love for running track. When it arrived and upon closer inspection, it was sad to see a mounted cowboy with a whip at the back of the herd. Running scared.”
Helpful Report
Posted 4 weeks ago
We value your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.
Posted 4 weeks ago
Benjamin Whitehurst
Verified Buyer
“Crappy shipping care.”
Helpful Report
Posted 1 month ago
Hi there! Thank you for your comment. Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a direct message. We look forward to your response. Thank you!
Posted 4 weeks ago
Terrie Hahn
Verified Buyer
“I ordered these pillows on June 25 and received them July 6. It wasn't a shipping delay. It was a processing delay, so kind of pokey. And descriptions/photos are not correct when it comes to color.”
Helpful Report
Posted 1 month ago
Thank you for your comment. We are saddened to know that the pillows did not meet your expectations. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.
Posted 1 month ago
David Vaughn
Verified Buyer
“My issue is the picture bows out in the corners leaving a noticeable gap between the frame and the middle on all four sides that is noticeable to me. I have artwork in the same floating frames from chain home furnishing stores that did a better job. Not going through with the hassle of returning it. Won't use ElephantStock again, nor can recommend them.”
Helpful Report
Posted 1 month ago
Hi there! Thank you for your comment. Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a direct message. We look forward to your response. Thank you!
Posted 1 month ago
Lori Spangler
Verified Buyer
“Poor quality. I was expecting a painting. It looks like a print?”
Helpful Report
Posted 2 months ago
Thank you for your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.
Posted 2 months ago
Gregory Hasapis
Verified Buyer
“I could swear that it wasn’t different but I will keep it and never order from you again”
Helpful Report
Posted 2 months ago
Thank you for your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.
Posted 2 months ago
MaryAnn Ferreri
Verified Buyer
“Very disappointed. The prints are extremely low quality, i cannot hang this in my home. Money down the drain. Looks like it was purchased in WALMART. just awful!”
Helpful Report
Posted 3 months ago
Thank you for your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.
Posted 3 months ago
Susan Frazier
Verified Buyer
“I have ordered 3 pcs from E.S. and the framed pieces are good, but the poster quality paper is poor quality, the last pc received today in a crushed poster roll and the image is creased and not useable. My recommendation is not ordering unframed poster art due to poor quality.”
Helpful Report
Posted 4 months ago
Hi there! Thank you for your comment. Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a direct message. We look forward to your response. Thank you!
Posted 3 months ago
Barry Laufman
Verified Buyer
“i want to exchange my order. Your site says easy returns. I called 3 times and couldn't get anyone. I then started a chat on your site which said i would receive a reply in 6 minutes. It's been over a half hour with nothing. I've now spent well over an hour dealing with this. Why is an "easy return" so difficult?”
Helpful Report
Posted 4 months ago
Hi there! Thank you for your comment. Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a direct message. We look forward to your response. Thank you!
Posted 4 months ago
Will Rus
Verified Buyer
“Art itself is cool but it arrived completely unaligned and the print was curled under the screen and the whole thing sealed shut - so I have to cut the sealed back open to fix it”
Helpful Report
Posted 4 months ago
Elephant Stock is rated 4.8 based on 25,642 reviews
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