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ElephantStock Reviews

4.8 Rating 22,726 Reviews

97 %

of reviewers recommend ElephantStock

Company Reviews

Product Reviews

4.8

Based on 22,726 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Elephant Stock Review - 2020 REVIEWS.io Elephant Stock Canvas Review

About ElephantStock:

At ElephantStock we specialize in the professional printing of exclusive artwork and personal photos, with a unique focus on quality.

We use premium materials, industry-leading printing technology, and handcraft each of our products in our Texas facility.

Visit Website

Phone:

800-474-8184

Email:

roey@doublero.com

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ElephantStock 5 star review on 20th May 2024

ElephantStock 5 star review on 20th May 2024

Claudia Marchena

ElephantStock 5 star review on 19th May 2024

ElephantStock 5 star review on 19th May 2024

ElephantStock 5 star review on 18th May 2024

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ElephantStock 5 star review on 18th May 2024

ElephantStock 5 star review on 17th May 2024

Joel-Avis Johnson

8931

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a painting and received a print so no I won't be using you again and will not recomend you.”

Posted 3 months ago

“I ordered and paid for a set of 21X37 pictures. You sent me 12X21 small pictures. Very disappointing. I need to receive what I ordered ASAP. Recommendation is dependent on how you resolve this immediately. Thank you”

Posted 3 months ago

“The quality of the product was good. However, the craftsmanship was poor. I ordered a framed canvas "floating style" and the gaps between the edge of the canvas and the frame are way off. I can also see where something is poking out of the side of the canvas (looks like a nail or staple almost came through).”

Posted 4 months ago

“I ordered two large framed prints. I like the prints, but the delivery quality did not meet my expectations and certainly were not commensurate with the charged price - even at a big discount. One print arrived with the backing clips showing on top of the front of the print which I had to disassemble and reassemble to fix. The other print didn't have that issue, but has a chip on the exterior of the frame. I would have sent back, but I suspect most people are like me and don't want the hassle of having to do so.”

Posted 4 months ago

“I could not enjoy my artwork as i was sent wrong size frame. I have contacted support team by phone and was told to wait for supervisor to call back. Noone called I have sent picture of weong size frame to an email provided to me by support team It has been 3 days and no answer yet to resolution from support team”

Posted 4 months ago

“I am usually thrilled with your product but today I received my order and the picture was not correctly mounted within the frame. I don’t want to have to wait to get a replacement so I can try and fix it my self otherwise it was exactly what I was wanting”

Posted 5 months ago

“The corners of the pictures are folded over and visible. The corners stick out and look bad. I have ordered similar items from other sellers and the corners were folded over in the back and not visible.”

Posted 5 months ago

“I ordered a painting on canvas, but was surprised to see that the canvas appeared more to be printed on than painted. I didn’t really think the quality was too good.”

Posted 5 months ago

“Great communication, quick delivery, the quality of the picture is quite blurry and not at all like the website.”

Posted 6 months ago

“I wasn’t expecting it to look the way it did. In the pictures, it looks very expensive but in person it does not look this way. I would have been even more disappointed if I had paid full price.”

Posted 6 months ago

“You all sent the wrong artwork. JJ was helpful with the return but I still haven't received the correct order!”

Posted 6 months ago

“The image is very pixelated and not very clear. The hangers on two of the five were smashed and not able to be used. For the price, it is less than ideal.”

Posted 6 months ago

“My first order from Elephant Stock was beautiful… just received my second order was very unhappy with it.”

Posted 7 months ago

“Your customer service needs work. When an invoice is ask for it shouldn't take weeks of calling and e-mailing. I have called and e-mailing only to be told it will be 24-48hrs. After that time has passed still no invoice. This has gone on too long. You being a compny in Plano Texas You should be better.”

Posted 7 months ago

“Looks like there is no quality control. Canvas came out way too dark. It takes away the beauty of the artwork.”

Posted 7 months ago

“i emailed a picture of the art it had a black line running through it waiting to hear back so i can send this one back for a replacement”

Posted 7 months ago

“Lackluster customer service and late shipments. I placed 2 orders; 1 on October 2nd and the other the following day. The 2nd order arrived yesterday while the first one remains unfulfilled. 4-6 business days for processing and shipping would have been nice instead my project was delayed and negatively impacted. I have yet to receive any type of update of when I can expect delivery….it’s very disappointing.”

Posted 7 months ago

“All 4 are worse than I thought. They looked pretty on the site, but I can't do it.”

Posted 7 months ago

“The picture looks more dim and less sharp than the image online or the photo I took of the original painting. I would think a printing would look better than this.”

Posted 7 months ago

“The item I ordered was damaged. I have yet to receive a response from customer service about rectifying this.”

Posted 8 months ago

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ElephantStock is rated 4.8 based on 22,726 reviews