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ElephantStock Reviews

4.8 Rating 22,503 Reviews

97 %

of reviewers recommend ElephantStock

Company Reviews

Product Reviews

4.8

Based on 22,503 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Elephant Stock Review - 2020 REVIEWS.io Elephant Stock Canvas Review

About ElephantStock:

At ElephantStock we specialize in the professional printing of exclusive artwork and personal photos, with a unique focus on quality.

We use premium materials, industry-leading printing technology, and handcraft each of our products in our Texas facility.

Visit Website

Phone:

800-474-8184

Email:

roey@doublero.com

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ElephantStock 5 star review on 17th April 2024

ElephantStock 5 star review on 17th April 2024

Betty A Flaherty

ElephantStock 5 star review on 16th April 2024

ElephantStock 5 star review on 16th April 2024

ElephantStock 5 star review on 16th April 2024

ElephantStock 5 star review on 16th April 2024

ElephantStock 5 star review on 15th April 2024

8759

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed with the quality. The frame is following off. It’s flimsy.”

Posted 1 day ago

“I never received my art… $800 gone.”

Posted 4 days ago

“Order showed up damaged. Have yet to get a response on what the solution will be other than we’ll be in contact.”

Posted 2 weeks ago

“I would not order again from this company. This was a Christmas gift for my son. He wanted the original pictures, the one with teal in it. The picture received was mostly black and white. For the money paid, this was terrible.”

Posted 3 weeks ago

“Contacted Elephant Stock on Monday, 3/18/24 same day I received art to report that one of the three pictures came with glass broken. Totally understand that sometimes items can break during shipping, no problem there if issue is resolved. On 3/19, received a boilerplate e-mail response, so I asked for a timeframe of when a replacement can be expected and the response email was replacement is in for processing to wait for tracking number e-mail. It's now 3/22 and no tracking number e-mail. It's a shame because the art is nice quality, however Elephant Stock's process/communication on fixing issues has a lot to be desired.”

Posted 3 weeks ago

“I had a delivery 6 days ago of a framed print. Part of the print was wrinkled. I sent photos and requested an exchange. I heard back from ElephantStock in 24 hours, stating that someone would email me about the problem. I still have not heard anything. I asked again 2 days ago, what the status of the exchange was, and was told again to wait for an email. I have never worked with a company that does not find a resolution within 24 hours. I am still waiting.”

Posted 3 weeks ago

“The frames around the two canvases are different sizes.”

Posted 1 month ago

“The canvas has an obvious red spot on it as well as a few dirty smudges. It’s too much trouble for to send it back. I will not order from this company again.”

Posted 1 month ago

“very low quality of the painting. very expensive for the product they sent”

Posted 1 month ago

“I was hoping the art could come assembled. I had no idea the frame would need to be put together.”

Posted 1 month ago

“The print is too small for the frame! Very troubled over this! I would never bought it if I had to put a frame together! Trying to sell a place and I have a worthless print sitting in a corner!”

Posted 1 month ago

“Do not recommend”

Posted 1 month ago

“Very poor product. Flimsy fit into frame. Picture is not high rez and not taut within frame.”

Posted 1 month ago

“I am disappointed with the order. I feel like I was mislead, the photo illustrates 2 seperate sections, which appear to be constructed of wood materials, but actually was a single piece and a print on canvas. Unfortunately I don’t have time to review another option, and decided to just keep the piece delivered. Pasquale Carino”

Posted 1 month ago

“The print of the artwork was very poor resolution, fuzzy. I wanted to return it (as promised a free return), I am still waiting for the return label.....”

Posted 2 months ago

“This was the biggest waste of my money I work very hard for. I paid $280 for a very large poster with a cheap frame that is not strong enough to hold the backing up. I pick it up and it bends so the plexiglas comes out. I know it's relatively inexpensive but I can't hang this. I love the poster but feel very cheated.”

Posted 2 months ago

“The print I ordered was as advertised. The process to receive the print, however, was awful. Customer service said I may be trying to defraud Elephant Stock and asked for a copy of my online bank statement. I explained that I used a credit card and my bank statement would not have anything about my print order. So they asked for a copy of my credit card statement. Had this happened in a store, I would have simply walked away. But this was a gift and I had no time left to go elswhere, so I relented and sent in a portion of my credit card statement matching the address with the purchase. If a business does not trust me enough to charge a credit card, I won't be shopping wiht that business.”

Posted 2 months ago

“My frame came completly unfinished. The corners were not glued togther. The acrylic and poster was behind the prongs and the back had a big tear in the paper. For $400 print is showed up looking like a $20 garge sale item”

Posted 2 months ago

“I ordered two separate personalized orders. Foam picture tiles with a sticky backing. First order arrived and was wrong. I contacted customer service. They said they would have a resolution within 24-48 hours. We are past that mark. I followed up with an email and they told me to give them more time. My second order arrived today. Again, sent the wrong item. The items i purchased were more expensive than what i received. No offers to compensate me. Or replace with the correct products. 2 different orders both wrong. These were a gift for someone who is leaving the country in 2 days. Now i am without it as i cannot ship these to them.”

Posted 2 months ago

“I love the image. The colours, the content - I think it’s a beautiful image and reminds me of my trip to nyc not too long ago. However. The way it is printed is absolute garbage. The paper is tissue thin and the poster is warped from being rolled. I know I only ordered a poster print but for what I payed I expected a much better product. I wish I could have purchased a digital print and printed it myself. The delivery was delayed a day which isn’t horrible, I suspect it was due to weather which had been awful.”

Posted 2 months ago

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ElephantStock is rated 4.8 based on 22,503 reviews