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Elephant Stock Reviews

4.8 Rating 25,642 Reviews
97 %
of reviewers recommend Elephant Stock
Company Reviews Product Reviews
31,413
 Questions Metrics Info
4.8
Based on 25,642 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Elephant Stock Review - 2020 REVIEWS.io Elephant Stock Canvas Review
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About Elephant Stock:

At ElephantStock we specialize in the professional printing of exclusive artwork and personal photos, with a unique focus on quality.

We use premium materials, industry-leading printing technology, and handcraft each of our products in our Texas facility.

Visit Website

Phone:

800-474-8184

Email:

roey@doublero.com

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Milos Gak
Verified Buyer
“Super low quality picture. Very blurry and pixilated. Will be returning it.”
Helpful Report
Posted 13 hours ago
We value your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.
Posted 10 hours ago
Sharita Rush
Verified Buyer
“Very poor looking quality. Not at all what I expected, especially for the price. Returning today.”
Helpful Report
Posted 1 week ago
We value your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.
Posted 1 week ago
Shelly Braun
Verified Buyer
“The items description said that it was ready to hang custom stretched canvas wall art. The item came anything but ready to hang. It was not stretched canvas. It was some sort of polyester material. And it was nothing more than printed on this piece of fabric that I had to assemble. For $500 I absolutely don’t think so. The image also made it appear that there was depth and dimension in the piece, which there was none it was just flat printed. Sent back.”
Helpful Report
Posted 1 week ago
We value your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.
Posted 1 week ago
Shardendu Trivedi
Verified Buyer
“Very deceiving photo on web vs Actual print! I need my funds returned $319.82! I was under impression to get a ready to hang & this print is not what shown on web!!”
Helpful Report
Posted 2 weeks ago
We value your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.
Posted 2 weeks ago
Nieves Cuervo
Verified Buyer
“The company did an excellent job in terms of communication and the process from ordering to shipping and delivery was smooth but the product was not of the same quality.”
Helpful Report
Posted 2 weeks ago
We value your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.
Posted 2 weeks ago
LaTonia Griddine
Verified Buyer
“I was disappointed about the fullness of the pillows the picture shows all four edges are pointed. Keep in mind they are not cheap.”
Helpful Report
Posted 3 weeks ago
We value your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.
Posted 3 weeks ago
Uzma Qureshi
Verified Buyer
“Quality is very poor. I can’t return because it’s custom order”
Helpful Report
Posted 3 weeks ago
We value your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.
Posted 3 weeks ago
We are saddened to know that your order did not meet your expectation. This is not the experience we want you to have. Please allow us to assist you. We have sent a direct message to you, kindly check so we can further help. Thank you.
Posted 3 weeks ago
Lilas Ashkarian
Verified Buyer
“You sent me the wrong picture. When it’s corrected then I can write a review. In spend over thousands of dollars and this one didn’t make it. This was my order Order ID: 692198 Order Summary Northern Lights Wall Art LAYOUT: Framed Large Wall Art SIZE: 45" X 30" QUANTITY: 1.0 $299.95 Order Summary Discount $74.98 TAX $0.00 Shipping $94.95 Subtotal $224.97 Total $319.92”
Helpful Report
Posted 1 month ago
I'm truly sorry for the frustration and inconvenience this has caused you. I completely understand how upsetting it is to wait for an order. We have sent you a direct message. We look forward to your response. Thank you!
Posted 4 weeks ago
Betty Lake
Verified Buyer
“I don't like the one I ordered.”
Helpful Report
Posted 1 month ago
We value your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.
Posted 1 month ago
Andrea Brown
Verified Buyer
“Order arrived today. However, the wrong size was sent. I ordered a 38 x 24 set of three and a small 24x13 was sent. I reached out to customer service and got a voicemail. Next, I submitted a request through the chat to discuss the error. After explaining and providing all of the requested information- I was prompted to submit a request for “exchange” through the refund portal and explain that it should be replaced due to the size error. However, there is no option for exchange - only refund. I do not want a refund- I want what I paid for. I would like to receive what I paid for without a lot of hassle and headache of jumping through multiple hoops. Mistakes happen. But good customer service should follow YOUR company mistake and should be handled in a professional manner- not having your customer do all of the leg work for your incompetence. This order was meant for a birthday gift for my husband- I suppose I need to go shopping! Disappointed. Andrea”
Helpful Report
Posted 1 month ago
We value your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.
Posted 1 month ago
Jennifer Shields
Verified Buyer
“Took forever to received and completely damaged when it arrived. Now jumping through hoops to return. Horrible experience.”
Helpful Report
Posted 1 month ago
Hi there! Thank you for your comment. Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a direct message. We look forward to your response. Thank you!
Posted 1 month ago
Kelly Gray
Verified Buyer
“Never got my package it says it was delivered but it wasn’t. So no I’m not enjoying my picture.”
Helpful Report
Posted 1 month ago
Hi there! Thank you for your comment. Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a direct message. We look forward to your response. Thank you!
Posted 1 month ago
CHRISTOPHER PHELAN
Verified Buyer
“This print is very deceiving. It has inbold letters on the canvas INTHEWASHROOM.COM. It definitely takes away from the asthetic of the print. If i would have known this I would have chosen something different. I felt like I wasted $150 for something I probably wont use. Donating to Goodwill.”
Helpful Report
Posted 1 month ago
Thank you for your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.
Posted 1 month ago
Abigail Rice
Verified Buyer
“Poor quality. Not the size ordered”
Helpful Report
Posted 2 months ago
Thank you for your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.
Posted 2 months ago
Linda Van Fossen
Verified Buyer
“Waited almost 2 weeks to get my framed Autumn Soul picture. You all sent the wrong picture to me!! Are you serious? So disappointed.”
Helpful Report
Posted 2 months ago
Hi there! Thank you for your comment. Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a direct message. We look forward to your response. Thank you!
Posted 2 months ago
Terri Dodrill
Verified Buyer
“Poor quality. Canvas is not as expected in the frame is not either. This is definitely not the presentation I expected.”
Helpful Report
Posted 2 months ago
Thank you for your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.
Posted 2 months ago
Elizabeth Crawford
Verified Buyer
“Three of the four pictures had gaps on the backing that I had to glue. The biggest print was pushed behind the lower metal fasteners. I paid a substantial amount of money for prints that were sloppily put together. Very disappointing. Also the matting I paid extra for isn't that different than the white border.”
Helpful Report
Posted 2 months ago
Hi there! Thank you for your comment. Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a direct message. We look forward to your response. Thank you!
Posted 2 months ago
Paige Johnston
Verified Buyer
“Customer service is the worst!”
Helpful Report
Posted 2 months ago
Hi there! Thank you for your comment. Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a direct message. We look forward to your response. Thank you!
Posted 2 months ago
ROBERT RANKIN
Verified Buyer
“You only sent half of order 682221, which by the way Trisha cancelled.”
Helpful Report
Posted 2 months ago
Hi there! Thank you for your comment. Our apologies for any confusion caused. We have sent you a direct message. We look forward to your response. Thank you!
Posted 2 months ago
Lara Brown
Verified Buyer
“Had what I received what appeared in on the website, I would have been thrilled. It appeared to look like a painting. It appeared to have texture . It appeared to be on a canvas. But what I received had none of those qualities. It’s a print on what looks like cheap fabric. It will be returned promptly.”
Helpful Report
Posted 2 months ago
Thank you for your comment. We are saddened to know that the artwork did not meet your expectation. This is not the kind of experience we want you to have. We have reached out to you via email so we can address your concern accordingly. Kindly check your inbox. Thank you so much.
Posted 2 months ago
Elephant Stock is rated 4.8 based on 25,642 reviews
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