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Elephant Stock Reviews

4.8 Rating 25,642 Reviews
97 %
of reviewers recommend Elephant Stock
4.8
Based on 25,642 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Elephant Stock Review - 2020 REVIEWS.io Elephant Stock Canvas Review
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About Elephant Stock:

At ElephantStock we specialize in the professional printing of exclusive artwork and personal photos, with a unique focus on quality.

We use premium materials, industry-leading printing technology, and handcraft each of our products in our Texas facility.

Visit Website

Phone:

800-474-8184

Email:

roey@doublero.com

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Very good quality materials! Lots of communication up until the point of sending tracking info. No major complaints but I will say that the colors are not as bright as I hoped. Seems much brighter in the ads. Not a show stopper but something to consider.
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Posted 1 month ago
Everything went Well from start to finished since this was my first time I have nothing bad to say about Elephant Print Only thing I wish is the price was a little expensive versus what I got but overall, I am happy with it
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Posted 1 month ago
The pillows purchased are great and look fantastic on our couch. We did receive word that the delivery would be delayed because, while in transit, the mailing label needed to be reprinted and the package arrived already opened. But the contents were fine.
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Posted 2 months ago
Placing my third order. Everything has been mostly good, but a couple of times the frames have arrived dented in shipping. I have ordered a lot of art through elephant stock both for my home and office, and will continue to do so.
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Posted 2 months ago
Was disappointed, but i guess it's not ElephantStock's fault. I thought I was receiving a framed giclee canvas print without glass and I received a print with glass in the frame. So not real thrilled with my purchase.
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Posted 2 months ago
The prints are beautiful! Vibrant and just as shown online.
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Posted 2 months ago
The first time I ordered, the canvas didn’t fit in the frame properly. I had to return it and reorder, which was a bit of trouble. Navigating the website for returns could be easier and quality control more careful. Now that I have the painting again, all is good and I ran happy with my purchase!
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Posted 2 months ago
This was my first purchase from ElephantStock, and I will consider using them again. A huge step up from one of the giant online superstores. The frame was exceptionally well made and reinforced, and the giclee colors are lovely. Their selection of prints is large, and there are several options for framing. My picture came on time, well packaged, and undamaged. I had a question about my order and emailed them, and it turned out the email came from AI. I know this because they later sent me an email asking me how the AI did. The AI was accurate about some things, but inaccurate about others. I understand and appreciate AI, but a human response would have been appreciated
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Posted 2 months ago
Have had a good experience
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Posted 2 months ago
We love our canvas pushpin maps. We can't wait to hang them in our new house!
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Posted 2 months ago
The prints are very nice, put together well and packaged carefully. The only reason I didn’t give 5 stars is because one of the frames had a 3/4” scratch on the top.
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Posted 2 months ago
Nice work guys. We love it!
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Posted 2 months ago
The artwork is very nice and it is what I expected. I found it frustrating that it took approximately 10 days to receive order. The email communication regarding delivery updates, was not accurate
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Posted 2 months ago
We really enjoy the canvas prints specifically the multiple canvas ones, however we recently purchased a framed art piece from them and it was delayed in transit a few times and arrived well after the 10 day time frame and it arrived completely coming apart and one corner of the frame is bent and doesn’t fit right together now, I ended up having to take it completely apart and put it back together so it wasn’t ruining the print
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Posted 2 months ago
Hi there! Thank you for your comment. Our apologies for any inconvenience caused. This is very unusual for us. We have sent you a direct message. We look forward to your response. Thank you!
Posted 2 months ago
Quality of the item is great and was delivered in a timely manner The only issue was that I was unable to track it When calling Elephant Stock's customer service I was told to contact Amazon since they were the carrier The main customer service department had no way to track it since it was not ordered from them The other number from Amazon was out of service
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Posted 2 months ago
I’ll first say when I saw the canvas 40”x40” I’d ordered in a long 5x5” box I was skeptical. After a few minutes of figuring it out, it was a piece of cake and a unique way of mounting the art canvas. Although it’s not a true canvas, it looks quite good on our wall!
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Posted 2 months ago
I ordered multiple pictures. The mist over the pine trees is misleading. It looks like a black/gray picture, but it has a lot of blue in it.
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Posted 2 months ago
The picture is beautiful. The framing is great. I got the modern black 1 inch frame with white matte. The only thing I would change is the hardware to hang it. A picture that cost over $350 should have a wire hardware to hang to properly and secure. Other than that I was happy.
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Posted 2 months ago
Pictures are great and exactly as expected. I did however kept getting notification that it would be delivered "by 11pm" !! #1 we're in bed by then and #2 we go that for a few days before it finnally showed up at 8pm. I think thats on good ol AMAZON DELIVERY though
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Posted 2 months ago
Very happy with the canvas prints that I ordered. Excellent quality. ElephantStock has a generous return policy (90 days and they will pay return shipping charges). Considering that my prints were assembled, the time frame from ordering to delivery was very good. Only criticism was that customer service was poor. When I called customer service, after waiting 15 minutes or so, I was disconnected. But least was able to communicate with someone via the chat, albeit after an extended wait time.
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Posted 2 months ago
Elephant Stock is rated 4.8 based on 25,642 reviews