Ello Reviews

Name: Ello
Address: 2447 Mission St., San Francisco, California
Rating: 4.41

4.4 Rating 51 Reviews

82 %

of reviewers recommend Ello

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Email:

support@helloello.com

Location:

2447 Mission St.,
San Francisco
California
94110

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would give the program itself a 5. My 5 year old loves reading with Ello even more than library books. She’s excited every time she advanced to the next level and gets a new set of books. I would give the app though a 2. It freezes A LOT and we have to shut it down and restart it. It’s very frustrating.”

Helpful Report

Posted 3 weeks ago

Hi Shelby! Thank you so much for taking the time to share your feedback about Ello. We truly appreciate it. The experience you are having with the app is definitely not the one we want you to have. We suggest trying to update the app to see if it is helpful (the app does not automatically update). If you continue to have issues, please contact support@ello.com so we can help troubleshoot. If you ever have any questions or need assistance with anything, please don't hesitate to reach out to us. We are here to help and make your experience with Ello better. Thank you again, Shelby! We are grateful to have you as part of the Ello community.

Posted 3 weeks ago

“I like the idea, but am not sure how happy I am with the digital version. We were mailed books before (and love it), but switched to digital. My dyslexic daughter can’t use the tools her tutors have taught her to follow along while reading as they involve touching the word (if you touch the word it pulls up Ello to help- which gets very frustrating for her). We also miss the classic familar books that we use to get mailed us. I understand writing your own books, but they are not quite the same- plus she can’t use them towards her AR goal at school, so we are having to supplement other books on top of these. I see where you are going, but think it still needs work.”

Helpful Report

Posted 1 week ago

Dear Mandi, Thank you so much for taking the time to share your feedback with us here at Ello! We greatly appreciate hearing from our customers. I wanted to share with you that we do still have a subscription option that includes physical books. Our current subscription offerings include a digital-only subscription and a digital and physical books subscription. With the digital and physical books subscription, you have access to all the digital books in our catalog, as well as physical books that you receive in the mail (just like you did previously!). If you would like to switch to the model with physical books, we can help! Just reach out to support@ello.com and we will get you set-up! Happy reading :) Elizabeth, co-founder and CXO

Posted 1 week ago

“I do wish there was a way to have a parents section, where you would be able to see where your child had the most difficulties. Otherwise it has been a great tool for our family.”

Helpful Report

Posted 2 weeks ago

Hi Ashtin! We sent a weekly parent report that shares information about your child's progress each week. We are working on putting this information into a parent section of the app as well. I hope this helps!

Posted 2 weeks ago

“It’s really quite good. The AI doesn’t always get my child’s voice but it’s great overall. I do wish we could change what books he could read because the first few were like overloaded with cats and that is fine if you like cats but it got old”

Helpful Report

Posted 4 weeks ago

“The concept for the app is fantastic. The app itself works decent, but does have some hiccups. My daughter is so excited to read! Ello is a supportive, safe reading friend who doesn't judge if she misses or struggles on a word. She loves asking Ello for help.”

Helpful Report

Posted 1 month ago

“So yesterday was the first time my son and I used Ello. And I say it was a hit with him. Hearing the app listen to him and at times ask questions was very cool. He loved the points he earns after completing a book. So much so he actually read 3 books in one sitting. This from a soon to be 7 year old, who dreads reading time. He's struggled with reading and sight words since pre-k. Because of some delays, he did not start speaking until months before the age of 4. He's already talking about finishing the next 3 to get more books. I love the videos and the end of books that relate to the stories. So, far we're off to a great start and I couldn't be more proud. I'll be sure to update.”

Helpful Report

Posted 1 month ago

“We were not sure how well Ello would work with our son. He was a little behind grade level before we started, but now he is reading between 2 and 3 book a day and is actually beginning to enjoy reading.”

Helpful Report

Posted 1 month ago

“Sometimes my child is just talking and the app thinks he reading and we are not able to learn the words. Also the app kept freezing. I love the concept and will keep trying the site for a couple more weeks.”

Helpful Report

Posted 1 month ago

“I wish there was the ability to get more than 3 books a week. I love how the child can click words and it breaks it up and reviews the sounds to help in the future. I wish there were lessons almost on sounds or the AI picked up on letter sounds the child may be struggling with. Also, if there was something that the child was struggling with would stop and sound it out.”

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Posted 2 months ago

“I think reading with Ello is good. A few things I think need improving is that every child learns to read differently so, maybe having a different way they can read the book with the app would be good maybe even making a game out of it. I also think maybe if the app hears the child struggling with a word the app will pull the word up and help the child sound it out. Just my idea for helping my child read with Ello. I know that my daughter learns better with games so, if I don't see an improvement in her reading I might have to find another game-like application that will help her read and improve her reading.”

Helpful Report

Posted 2 months ago

“Ello's been a lifesaver for us! Teaching a kid to read isn't exactly in my skill set, so having this app has been amazing. My daughter's all over it, learning to read with this friendly elephant that listens to her and gently corrects when she makes any mistakes. It's great seeing her get the hang of words while I'm busy doing chores or busy with my younger son. Very happy about her reading progress!”

Helpful Report

Posted 3 months ago

Ello is rated 4.4 based on 51 reviews