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Ello Reviews

4.4 Rating 45 Reviews

84 %

of reviewers recommend Ello

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support@helloello.com

Location:

2447 Mission St.,
San Francisco
California
94110

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Ello 5 star review on 2nd December 2023

Ello 5 star review on 22nd October 2023

Ello 5 star review on 28th September 2023

Ello 5 star review on 26th September 2023

Ello 5 star review on 21st September 2023

Ello 5 star review on 19th September 2023

Ello 5 star review on 13th September 2023

65

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daughter has struggled with reading since entering school, but has always loved being read to. She has gotten countless interventions at school and I've tried all the major apps like ABC Mouse and Hooked on Phonics. This is the first app she is excited to use and I've seen her confidence in reading skyrocket in a short time. It truly is the only thing that has worked for us!”

Posted 13 hours ago

“My kids who were struggling and resistant to reading started Ello and absolutely love it. They are asking to read through the app and I’ve seen so much improvement!”

Posted 1 day ago

“I do wish there was a way to have a parents section, where you would be able to see where your child had the most difficulties. Otherwise it has been a great tool for our family.”

Posted 6 days ago

Hi Ashtin! We sent a weekly parent report that shares information about your child's progress each week. We are working on putting this information into a parent section of the app as well. I hope this helps!

Posted 5 days ago

“my daughters reading is improving daily.”

Posted 1 week ago

“I would give the program itself a 5. My 5 year old loves reading with Ello even more than library books. She’s excited every time she advanced to the next level and gets a new set of books. I would give the app though a 2. It freezes A LOT and we have to shut it down and restart it. It’s very frustrating.”

Posted 1 week ago

Hi Shelby! Thank you so much for taking the time to share your feedback about Ello. We truly appreciate it. The experience you are having with the app is definitely not the one we want you to have. We suggest trying to update the app to see if it is helpful (the app does not automatically update). If you continue to have issues, please contact support@ello.com so we can help troubleshoot. If you ever have any questions or need assistance with anything, please don't hesitate to reach out to us. We are here to help and make your experience with Ello better. Thank you again, Shelby! We are grateful to have you as part of the Ello community.

Posted 1 week ago

“Ello is an absolutely amazing program. My granddaughter loves it, we love doing the books together. The feature that she can click on a word and Ello will help her sound it out is just amazing. Can't say enough about Ello every child should have this has made such a huge difference in reading. I tell everyone that has kids about it.”

Posted 1 week ago

“Our daughter loves the game aspect and earning points! She’s reading more than ever and having fun. We couldn’t be happier!”

Posted 1 week ago

“My daughter loves the app. She is enjoying reading even more now. I specially love that it allows her to ask for help when she feels she needs it but also allows her to sound out the words without feeling rushed. It’s only been a week but would recommend it to others.”

Posted 1 week ago

“my daughter didn’t know how to read but now since i got Ello she can read a lot better n it going to be her second week in the program. This is the best way to help ur child read.”

Posted 1 week ago

“The app did not correct my daughter when she say the wrong word.”

Posted 2 weeks ago

Dear Kenyetta, Thank you so much for taking the time to share your feedback about Ello. We truly appreciate hearing from our users, especially when they have had firsthand experiences with our app. We sincerely apologize for the incident where Ello did not correct your daughter when she used the wrong word. Speech recognition (as you might know from Alexa or Siri) isn't perfect. We walk a delicate balance between not wanting to be SO strict that a slight accent or difference in pronunciation results in Ello getting stuck or detecting an error, and also not wanting to be so lenient that it lets kids through with a ton of mistakes or doesn't correct a mistake. Kids are particularly sensitive to the first --no one likes to be told they are "wrong" when they aren't-- so we lean a bit more lenient. Ello is always there for kids (via the question mark) when they want help, and we never interrupt them during reading to correct an error. Teachers don't do this either. We wait until the end of the page and then have them go back if we think they missed a word. The bottom line is this: we think about the experience holistically. Ello is motivating support that will correct them on errors (although not all errors, by design), is always there to help if a child proactively asks for it, and motivates them to keep going! A few tips for speech recognition in case it helps: Ello can get stuck (though we don't get reports of it happening too often). Here are some things that might help or explain: any damage to the microphone internally, background noise, or clarity of the speaker (yelling actually makes it worse!). If you are still having issues with speech recognition, let us know and we can troubleshoot some more! Thank you again for the feedback, and please don't hesitate to reach out to support in the event we can help further. Warmly, Elizabeth, Co-Founder and CXO

Posted 2 weeks ago

“It’s really quite good. The AI doesn’t always get my child’s voice but it’s great overall. I do wish we could change what books he could read because the first few were like overloaded with cats and that is fine if you like cats but it got old”

Posted 2 weeks ago

“So far, my daughter is loving it!”

Posted 2 weeks ago

“My 4.5 and 7 year old love Ello! They enjoy reading the books and the program has helped them with fluency and comprehension. Thank you!”

Posted 2 weeks ago

“The concept for the app is fantastic. The app itself works decent, but does have some hiccups. My daughter is so excited to read! Ello is a supportive, safe reading friend who doesn't judge if she misses or struggles on a word. She loves asking Ello for help.”

Posted 3 weeks ago

“Granted it has only been a few days but my 7 year old is really enjoying it. He is reading loudly which was a struggle we had with him. Hoping the excitement continues.”

Posted 3 weeks ago

“Very good. Would recommend. Kids will love it.”

Posted 3 weeks ago

“This app is amazing within the first day of one of my son was asking me to give him sight words so he could tell me the words he was very excited..”

Posted 3 weeks ago

“Great App for children struggling to read. The Application needs more setting options accessible to the users. The text message customer service is great, but would like to make the adjustment myself. I dislike that I am not able to edit interest in the child account once it's been created. Interest change and will like more variety.”

Posted 4 weeks ago

“My 7 year old loves Ello! He looks forward to reading, which has been a struggle. It doesn’t follow his voice as well as I wish, it expects him to read faster than he does, and it picks up background noise advancing to the next word(s). The videos at the end of each book are exciting for him. He does look forward to getting stars but that has fallen short when there are limited options to use the stars on. He gets discouraged when most clothing items are so far out of reach (etc. 1000 points).”

Posted 4 weeks ago

“Ello is an amazing tool for an emergent reader! It would be great for any child that is not able to read full chapter books without help yet. The option to click on any word and have it not just read to you, but sounded out and blended, is useful not only to help the child finish that book, but to actually teach them to sound out and read new words. We really enjoyed using the app, but had some issues with the instructional videos. The biggest issue was volume - no matter how high I turned my iPads volume we couldn't hear the video well and when the app came back on the sound was so high we would both jump. And I wish the videos weren't on YouTube, but actually in app. Might not be a realistic wish, but it would be nice. Overall it is a really great app and I believe it will help any child learn to read better.”

Posted 4 weeks ago

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Ello is rated 4.4 based on 45 reviews