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Ello Reviews

4.8 Rating 550 Reviews
96 %
of reviewers recommend Ello
4.8
Based on 550 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
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Email:

support@ello.com

Location:

24 Shotwell St, , San Francisco
California
94103

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Ello 5 star review on 7th March 2025
Isamar R
Ello 5 star review on 2nd December 2023
Daniela H
Ello 5 star review on 22nd October 2023
Sandi O
Ello 5 star review on 28th September 2023
Symantha M
Ello 5 star review on 26th September 2023
Selena K
Ello 5 star review on 21st September 2023
Jessica P
Ello 5 star review on 19th September 2023
Jennifer G
66
Anonymous
Anonymous  // 01/01/2019
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Great implementation. Easy to use and helps my kid a lot
Helpful Report
Posted 2 weeks ago
My son enjoys the content and is excited to start his quests each day. He also likes dressing the elephant by going in the store. The only reason I didn’t give it 5 stars is because the elephant often is in the way of the content on the screen and there’s nothing you can do to get him to move besides going out and coming back later.
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Posted 3 weeks ago
I have two children using this app. My kindergartner and a 3rd grader and they love it. Within a months time their reading have gone up with consistency and books on the app that they love. They just found out they can make their own book and they love the app even more now. Totally recommend.
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Posted 1 month ago
We have a granddaughter in kindergarten who is behind on her reading skills. Ello presents sentences from a book and she reads them. She'll read a sentence and realizes she made a mistake and restarts midsentence. Ello is smart enough to know where she is restarting from. If she struggles with a word it will highlight it and if she still can't get it right, it helps her read that word. The key is that the instruction is coming not from a parent (or grandparent) but a neutral character (in this case a blue elephant). We've learned not to help her during the reading session but let Ello handle correcting mistakes. It is patient, doesn't expect perfection but is engaging enough to keep her attention. We read three books a night. In between books Ello presents a fun video which she likes (incentive to finish reading a book). Overall, Ello is performing above our expectations.
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Posted 1 month ago
My kid didn’t use this app much, and I tried to cancel after promotion but it never went through. Never got emails about continued fees and just now realized I paid 8 monthly payments without my kid ever using the app at all. Didn’t show up in Apple or other easy ways of following, so I didn’t even know this recurring fee was happening until i caught it on my credit card bill, which normally my husband pays. Beware the BS recurring subscirption that flies under the radar, wish i could get the $120 back.
Helpful Report
Posted 1 month ago
Hi Meghan, Please email support@ello.com. We can verify that you have not used the app and support you from there! Thanks!
Posted 1 month ago
Great use of AI for learning to read
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Posted 1 month ago
My child has made faster reading progress using this app than any other we’ve tried, and we’ve tried a lot. As a teacher and a parent, I recommend this app. I do wish the voice sounded a little more human and a little less AI, but overall it’s an excellent option that really caters to your child’s needs.
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Posted 2 months ago
Is engaging for my child and loves the options of different books.
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Posted 2 months ago
My child's reading improved within the first month of using this app.
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Posted 2 months ago
We have been following Ello and using it with our children over several years , I would say its safe to say that we started with Ello during its very early stages and have continued to use the platform over the year on and off as our kids reading abilities have aligned with the programs offerings. Our two oldest loved Ello and now we have started the program one more time with our youngest. We only have positive things to say about the company as a whole. Even though the program has evolved from its early days it has continued to help aid our children in their reading as well as several of our friends and families who we have recommended Ello to. It our go to for independent reading practice we can count on while as parents we are busy juggling all the things.
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Posted 2 months ago
This is an awesome app to help children learn how to read. I love that they can use it without me after the first couple of times so I can have them do this when I am busy and know they are learning!! And they love it!
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Posted 2 months ago
Best reading app. My daughter has grown so much on her reading it’s incredible. And she continues to progress in her reading.
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Posted 2 months ago
great program but a little too pricey.
Helpful Report
Posted 3 months ago
Thank you for your review! We do have an Ello access program to make Ello accessible to families that find the price point difficult. I have included information below in case that helps! Ello Access is our special discount program designed to support families who are part of government programs. We believe every child deserves the opportunity to become a confident reader, and Ello Access makes our digital reading experience more affordable. Eligible customers will receive $14 off per month on the Ello Digital subscription, reducing the monthly cost from $14.99 to just $0.99 ‍ HOW TO APPLY: To apply for Ello Access, please follow these steps: Fill out the Ello Access form: Ello Access Form Upload proof of eligibility: You'll need to provide proof of your SNAP or EBT program participation (such as a photo of your EBT card). Review period: We will review your submission within 1 business day. Receive your discount: If approved, we'll email you a unique coupon code to get Ello at 99¢ per month (instead of the regular $14.99 per month) You qualify if you have an EBT card, or are enrolled in programs such as Supplemental Security Income (SSI), SNAP, Medicaid, Direct Express Debit Card (DE), Temporary Assistance for Needy Families (TANF), National School Lunch Program (NSLP), Low Income Home Energy Assistance Program (LIHEAP), Women, Infants, and Children program (WIC), Tribal assistance eligibility letter (TTANF), or Puerto Rico's Nutrition Assistance Program (NAP).
Posted 3 months ago
I’ve only started using Ello just a few months with my daughter and she absolutely loves it. She’s always eager to learn things to her reading buddy. My daughter is in first grade and struggles reading, but I’ve already seen a huge difference. I highly recommend it.
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Posted 3 months ago
Absolutely love Ello! This program has aided in the improvement our daughter’s literacy development! This has provided a different yet fun form of reading for our daughter she truly enjoys! I highly recommend Ello to anyone who wants to improve their child’s reading.
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Posted 3 months ago
Ello has made reading fun! My 7 year old was struggling with his sight words. Ello has made learning fun and motivating. He is now at age level.
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Posted 3 months ago
School should recommend this App to the parents. My kiddos love this App. I'm so thankful I found this app.
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Posted 3 months ago
We did a free trial of Ello and were blown away! I’ve noticed so much improvement in my daughter’s reading fluency (in just a couple weeks!) - we are 100% keeping our subscription. 10/10 highly recommend!!
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Posted 4 months ago
My kids love Ello! They look forward to doing it every night. Getting them to read is no longer a chore!
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Posted 4 months ago
Ello has been amazing! We've only been using it for a few weeks, but the kids are already reading faster. I can see their progress reports too which is nice, as well as what level they are currently reading at. As a homeschool mom, it's nice to be able to do language arts with one child while the other is reading with Ello. Then we switch. It listens to them as they read, then will pause after a page to sound out a few words they'd gotten wrong, then has them continue on. Both my kids read a touch faster now that they've been using Ello.
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Posted 4 months ago
Ello is rated 4.8 based on 550 reviews