Ello Reviews

Name: Ello
Address: 2447 Mission St., San Francisco, California
Rating: 4.85

4.9 Rating 498 Reviews

96 %

of reviewers recommend Ello

4.9

Based on 498 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone

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Email:

support@ello.com

Location:

2447 Mission St.,
San Francisco
California
94110

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“A great engaging way to read. My daughter loved it and I loved all the positive reinforcements.”

Helpful Report

Posted 5 days ago

“I love how Ella prompts phonics skills while working with the child to learn to read a word that's difficult. I also like that the stories are interesting and that there's lots of options. I'm a homeschool mom to four kids and I don't always have time to read side by side with my young readers as much as I'd like. This is a great option. But I was sad to see that the app is not just for reading and that it's very gamified. Instead of reading my kids are choosing to watch a lot of videos, they're creating books with Ello, which sounds nice but it's just a means for clicking around in the app rather than reading. Also the rewards for finishing books take up a lot their time. We're a low tech family and I'd rather my kids get bored doing a hard reading lesson with ello after ten or twenty minutes than spend ten minutes actually freaking and another forty "gaming" around on the app. I understand how this might insentivize the child to want to use the app but I actually think it's not helping them to read more it's a distraction from the reading and is simply building an appetite for more screen time, which lets face it the research is clear, screens are just not what are kids need more of/any of. So while I appreciate the concept at its core of ello I feel it went a little off course with some of the side features, and I'm not sure I'll keep using it, which is a bummer.”

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Posted 5 days ago

“Ello has been a total game-changer for us! 📚✨ My daughter is starting 1st grade this year, but thanks to Ello, she’s already reading at the end-of-1st-grade level! 🙌 Before, she struggled to stay motivated and would get frustrated 😞, but now, she’s excited to read every day! 😄 The stories are fun, the support is gentle, and the confidence she’s gained is amazing. 💪 We’re so grateful for Ello! It turned reading time into a happy, daily habit! ❤️📖”

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Posted 6 days ago

“My son love to read now!”

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Posted 1 week ago

“My son had no interest in reading, he now reads 2-3 books a day with Ello’s help. His vocabulary is increasing and finally liking to read. Thank you!!”

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Posted 1 week ago

“Very interactive! My daughter loves it! This is really helping us reach our goals”

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Posted 1 week ago

“Ello had been life changing for us! Our demand avoidant 9 year old adhd daughter is finally reading thanks to Ello’”

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Posted 1 week ago

“My son seems to be more confident in his reading since we started using Ello.”

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Posted 2 weeks ago

“Wish rewards were room decorations or pets, the clothing rewards aren't a big enough pull for my kids,”

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Posted 2 weeks ago

“Our daughter (age 7) was very intimidated with reading but loved audiobooks. We attempted various reading programs but Ello was the one that “stuck” for her! She has read 70 books in two weeks of utilizing the app and a noticeable increase in her confidence towards read alouds have taken place. As a mom of multiple, I also greatly appreciate the AI assistance with her reading! Such a fantastic app and will continue to use for the reading to come! Thank you for making reading such a fun, positive, and exciting experience for kiddos like our daughter.”

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Posted 2 weeks ago

“Game changer... still fighting with my 7 year old but he is building his reading skills. Today we will go read to the donkeys nextdoor.”

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Posted 3 weeks ago

“The idea is so amazing but truly the app is garbage. It would freeze constantly, not register books read, and not track progress. When I contacted cust service they said it was a known issue with no resolution in sight and offered me a refund. Avoid!”

Helpful Report

Posted 3 weeks ago

Hi Chelsea, I am sorry the app did not meet your expectations. I looked back at your conversation with customer support and did not see that you reported any issues with the app freezing. It also looks like stars were assigned, and that progress within the app was registered. As noted in your conversation with our support team, you hoped that the parent progress report would update in real time (immediately) to calculate reading level and other metrics. As shared, the progress reports are updated within 24 hours of each reading session to ensure accuracy in reporting metrics. We are working on updating our system for immediate logging, but as of right now, there is a 24 hour lag period between when a child reads and when the parent report data is updated. This is to ensure the quality of the calculations and the accuracy of the report. We hope to shorten this time to less than one day.

Posted 3 weeks ago

“My 8 year old has been using this app for about a month now. Still a little early to tell but I think it is helping.”

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Posted 4 weeks ago

“I love that this is something independent for my struggling reader to do to improve but I don’t have to hover, opening up time for me to do my tasks. However, I do feel that it’s not necessarily grading what he is reading. There’s times that he hasn’t finished the story and it’s done. There’s also times that he’s misread words and it didn’t address it. Also, would love for the program to self adjust instead of me having to figure out where he needs to go.”

Helpful Report

Posted 1 month ago

Hi Cheri, Thank you for sharing your thoughts with us! We’re thrilled to hear that Ello is providing your struggling reader with some independence, but we understand your concerns about grading and the need for it to adjust automatically. We do move kids through a scope and sequence, and you should be able to access the parent portal to get a parent report regarding progress. Of course, kids can get distracted while reading, which may impact results, so parents can adjust the level manually as well. We also offer support to help with placement if you need it through our support team. One thing our reading specialists advised as we built Ello with them was not to correct every error. This may be a surprise for parents, but literacy specialists know that correcting every error will frustrate kids. While we will bring kids back to review words they miss at the end of the page, we won't do this for every error, but this is purposeful. We are surprised to hear about the issue with the book not being completed. Please do reach out to support@ello.com so we can help! Warm regards, Team Ello

Posted 1 month ago

“Ello has truly been a 5 star revelation in our home! As a parent, nothing is more rewarding than seeing your child develop a love for reading, and Ello has made that journey not only effective but incredibly enjoyable.The AI reading coach feature is simply brilliant. It's like having a patient, encouraging tutor right there with your child, listening as they read aloud and providing gentle, immediate feedback. My child's confidence has soared because they feel supported and can work through challenging words without getting frustrated. The way Ello breaks down words and helps with pronunciation is phenomenal and truly builds foundational skills.”

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Posted 1 month ago

“My daughter loves Ello!! She wakes up in the morning during the summer and comes in my room and first thing out of her mouth is “can I do my reading now?””

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Posted 1 month ago

“This app is perfect. My grandson is loving it and it is helping him improve every day. Thank you.”

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Posted 1 month ago

“Love this app very helpful for my family”

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Posted 1 month ago

“My child is loving Ello! She even chooses to do it without me suggesting it most days, which is one less thing for me to worry about then. Her favorite part is probably being able to create her own stories, while my favorite part is watching her confidence and reading fluency improve so quickly!”

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Posted 1 month ago

“In just 4 months my child has gone from not reading at all to reading full sentences with ease. Ello has been a game changer. ,”

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Posted 1 month ago

Ello is rated 4.9 based on 498 reviews