END. Reviews

Name: END.
Rating: 1.83

1.8 Rating 215 Reviews

20 %

of reviewers recommend END.

Company Reviews

Questions

Metrics

1.8

Based on 215 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didn’t deliver an order I paid for and no sign of it. Spoke to three people who all promised it would be delivered but nothing yet. Don’t order from them. They can’t be trusted.”

Helpful Report

Posted 5 years ago

“Buyer beware! I just purchased a sweatshirt from End. I live in the US. The sweatshirt was too small though everyone I own is that size or smaller I attempted to exchange the item. It was going to cost me at least $24 US through the postal service and $200 (!) through Fed Ex to return it to End for an exchange, not a refund. I urge potential customers to be aware of the risk they take ordering from End if you do not live in the UK —Disappointed”

Helpful Report

Posted 5 years ago

“I bought about 400 dollars worth of merchandise. Which qualifies for 2 day shipping and was suppose to received on Wednesday. I bought the items on the weekend prior. They never shipped out my order and once I contacted them I was told it would not be 2 day shipping and would come sometime the week after. I think that if you pay for service you are suppose to get it and using other orders as reason not to get it is bad customer service. Not only was I not getting my package I was never told I was never contacted by end about the issues letting me know I wouldn’t get my items in the time that was told to me this is big inconvenience. End clothing didn’t even want to resolve the issues very disappointed. I will not be ordering from them and I will be sure to let everyone I know not to order from end clothing and will post my experience review sites.”

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Posted 5 years ago

“Would give no stars if I could. It appears their courier, DPD,stole my order and delivered an empty box. End have told me it's my responsibility to report a crime to the police and sort it out myself!”

Helpful Report

Posted 5 years ago

“Support is too bad at all. I don't recommend this company for shopping.”

Helpful Report

Posted 5 years ago

END. is rated 1.8 based on 215 reviews