I ordered a fortnite skin key from them with a vbucks bundle. The code immediately registered as "inactive" upon trying to redeem it. I've been in contact with customer support and they keep making me jump through hoops before they will refund me my money. The next step is for me to talk with PS4 customer support and they want screenshots of the entire conversation before they're refund me. Its not worth the hassle at this point. BUYER BEWARE
Crux
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I ordered "Playerunknown's Battlegrounds (Xbox One) Xbox Live Key GLOBAL"
I got "PLAYERUNKNOWN'S BATTLEGROUNDS #1.0/99 Clothing Pack" and no game.
Now they're not responding to my emails / cries for help.
Mugged Off
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AVOID!!!! Bought used key and two tickets, 2 weeks and they can't get the thing done, nor can state what I have not provided. (Send all screenshots, no games at all at my account - to complicated)
Karol Maciejewski
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I received my confirmation with what should be my activation key. Instead of a key I received the text “Enjoy!” where the key should have been. I’ve contacted the website but they apparently can’t read English and told me that I have received a key without reading what the actual problem was. I’ve tried to explain again, but I’ve been put in the ignore box. SCAM SCAM SCAM
Anonymous
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I purchased Steam gift card for my son as Christmas present.
Eneba sold me wrong/stolen code.
Support asked to provide all screenshots, we did, support asked us get Steam response into this issue, we got and sent to Eneba.
From this support do not communicate, do not reply to our emails, we wish to get our money back.
Opening dispute in Paypal. A fake company with fake services.
My order number: nk9u6
Rolanas Kutra
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I have talked with them about my key not working
3 days have gone by and i havent got anything.
“They gave me a used code that was already redeemed by another account. Taking forever to reply and resolve. They asked me to go to steam support knowing that they take weeks to reply and kept me going in circles. Never going to buy from this site again”
“Hacker company..... I bought game code.... but code is activate in other account
Eneba say: I see that we got confirmation from our suppliers that the key was not used and was valid before the purchase.
:))))))))) I do not understand. I agree that the key was valid before the purchase. But he is not valid after the purchase. I did not activate it. With this policy, he can sell 1 code 10 times.”
“I made the same mistake! Don’t buy here... I bought a cd key for Read dead redemption but they provide me an invalid cd key!!! After email contact they told me to buy a new one. Really said company.....”
Bought a steam gift card 20 days ago and they provided an invalid steam key, opened a paypal dispute (by the way, paypal won't help you on receiving a refund) but after all I'm still waiting my money (or a valid code). Beware.
UPDATE: as usual ENEBA replies stating that they will forward a request to their suppliers. Please read the other feedbacks. No supplier replied. They simply gets your money without any assurance. DO NOT BUY FROM THEM.”
“Very fast and easy service, large selection of cheap games, amazing sales, low risk, trustful support, would buy again. If you're looking for keys I suggest Eneba. Always!”
“Won't allow you to buy if you don't give them a phone number, and in my case, even if you do, if they don't like the number they won't allow you to buy at all. This is AFTER you give them your CREDIT CARD info, and even if you have 2FA. You won't be given an explanation.”
“I had a positive experience as a customer: cheap prices, lots of discounts, bundles of old good games for a very cheap price. Wish I learned about this earlier. Recommended.”
