eneba-com Reviews

Name: eneba-com
Rating: 1.26

1.3 Rating 213 Reviews

5 %

of reviewers recommend eneba-com

Company Reviews

Questions

Metrics

1.3

Based on 213 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	Greater than 46%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

67559967

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eneba-com 5 star review on 24th March 2025

Asanali

eneba-com 1 star review on 30th January 2025

Con Balatli

eneba-com 1 star review on 22nd December 2024

eneba-com 1 star review on 17th November 2024

Con Balatli

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a gift card on their site, went to my chart, filled in the billing and paid with ideal, then the page kept loading. Result 64,34€ gone.. just PooF.. and they cant seem to find my payment and my order they claim there is no trail to follow.. I have bin using ideal Rabobank for over 15 years and this has never happened before that a transaction is send and collected and then disappears. Seems Theft to me and im giving them a few days to either deliver the gift card or a refund or just any info on what happend and what needs to be done. But so far they are either clueless or playing games either way im not going to sit by and watch 64€ go PooF..”

Helpful Report

Posted 5 years ago

“Scam. Wouldn’t refund my $12 after the code they sent wouldn’t work. BUY GAMES ELSEWHERE !! Trust me!”

Helpful Report

Posted 5 years ago

“Scammed my money”

Helpful Report

Posted 5 years ago

“Scamming site selling grey market game keys, often used and resold.”

Helpful Report

Posted 5 years ago

“They sell already used keys, not trustworthy. After supplying them all my details including Steam's response of when the key was activated with exact time and date, they don't get back to me and don't refund me. STAY AWAY FROM THEM! There are so many other alternatives that are actually legit. Read the other reviews, then you know they trade with stolen keys or I don't know what. My lawyer is going to deal with this anyway. Good luck to them fraudsters. I will also block my credit card, just in case they want to draw more money out of it.”

Helpful Report

Posted 5 years ago

“AVOID!!!! Bought used key and two tickets, 2 weeks and they can't get the thing done, nor can state what I have not provided. (Send all screenshots, no games at all at my account - to complicated)”

Helpful Report

Posted 5 years ago

“I purchased game code on Friday the 7th. Code didn't work (origin said it is already redeemed). I contacted Eneba straight away (through "contact us" form as there's no number to call) and asked to provide new code or issue the refund. I received automated response day after to provide screenshots etc. which I replied to them straight away on Saturday. It is Wednesday now and there is no response at all from them, despite me being sending 3 reminding emails (yes I did checked my spam boxes etc.). They just don't bother to help. Not recommended at all. I have now contacted my bank to get full refund via chargeback claim.”

Helpful Report

Posted 5 years ago

“I received my confirmation with what should be my activation key. Instead of a key I received the text “Enjoy!” where the key should have been. I’ve contacted the website but they apparently can’t read English and told me that I have received a key without reading what the actual problem was. I’ve tried to explain again, but I’ve been put in the ignore box. SCAM SCAM SCAM”

Helpful Report

Posted 5 years ago

“Scam site. Beware I purchased a USD$10 Playstation PSN card. The code provided has already been redeemed.”

Helpful Report

Posted 5 years ago

“I purchased Steam gift card for my son as Christmas present. Eneba sold me wrong/stolen code. Support asked to provide all screenshots, we did, support asked us get Steam response into this issue, we got and sent to Eneba. From this support do not communicate, do not reply to our emails, we wish to get our money back. Opening dispute in Paypal. A fake company with fake services. My order number: nk9u6”

Helpful Report

Posted 5 years ago

“They gave me a used code that was already redeemed by another account. Taking forever to reply and resolve. They asked me to go to steam support knowing that they take weeks to reply and kept me going in circles. Never going to buy from this site again”

Helpful Report

Posted 5 years ago

“Hacker company..... I bought game code.... but code is activate in other account Eneba say: I see that we got confirmation from our suppliers that the key was not used and was valid before the purchase. :))))))))) I do not understand. I agree that the key was valid before the purchase. But he is not valid after the purchase. I did not activate it. With this policy, he can sell 1 code 10 times.”

Helpful Report

Posted 5 years ago

“I have talked with them about my key not working 3 days have gone by and i havent got anything.”

Helpful Report

Posted 5 years ago

“Scammed me of my money. Sent me a code already in use. Don’t shop here!”

Helpful Report

Posted 5 years ago

“Scammed me of my money. Sent me a code that’s already in use and refused a refund. Don’t shop here!”

Helpful Report

Posted 5 years ago

“Really bad company, I made the same mistake. They gave me the incorrect cd key and I can’t use it. Don’t buy here people!!”

Helpful Report

Posted 5 years ago

“I made the same mistake! Don’t buy here... I bought a cd key for Read dead redemption but they provide me an invalid cd key!!! After email contact they told me to buy a new one. Really said company.....”

Helpful Report

Posted 5 years ago

“Scammers. Bought a steam gift card 20 days ago and they provided an invalid steam key, opened a paypal dispute (by the way, paypal won't help you on receiving a refund) but after all I'm still waiting my money (or a valid code). Beware. UPDATE: as usual ENEBA replies stating that they will forward a request to their suppliers. Please read the other feedbacks. No supplier replied. They simply gets your money without any assurance. DO NOT BUY FROM THEM.”

Helpful Report

Posted 5 years ago

“Scam won't refund”

Helpful Report

Posted 5 years ago

“Scammers.....🤬🤬”

Helpful Report

Posted 5 years ago

eneba-com is rated 1.3 based on 213 reviews