“Refused to refund me for a game that did not work because I had activated it at no point did they say this would be the case and according to the consumer rights act they have to offer a refund for 14 days for any reason. Not worth the BS excuses these people come out with to rip you off...The sort of company that is fine to deal with as long as you don't actually have to deal with them.”
“Got a non-working key, they instruct me to contact THEIR supplier or contact Epic-Games myself for official proof that the key doesn’t work. Suppling screenshots of the error message (they ask for this) is not enough after-all.
Feels like a huge scam. Paid full price (not a cheap key) for a key that doesn’t work, Eneba not willing to take ANY responsibility at all. AVOID!”
“I bought a key for Dirt 3 but received a key for Dirt 3 Complete Edition. I submitted a ticket and was contacted by Amber Jade. The rep insisted that I had received the correct key. They never asked for proof, which I could have provided. I quickly became tired of their stupidity so I filed a dispute with PayPal which was decided in my favor within a few days. When it comes to sites like this, which are just middlemen, you're going to have problems, it's just part of buying from them. Having good customer service is paramount. This is easily the worst experience I've had with one of these sites. I won't buy here again and neither should you.”
