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Epic Cosplay Wigs Reviews

4.8 Rating 3,291 Reviews
97 %
of reviewers recommend Epic Cosplay Wigs
4.8
Based on 3,291 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
I'm so sad I wasted my money on this garbage. Their wigs tangled beyond saving the minute I touched them. I was so excited for them too because this site came highly recommended by a friend but I'm just really disappointed. Cheap Amazon wigs are honestly way better.
Helpful Report
Posted 4 years ago
Hey there! Thank you for review. We are so sorry about this! :( Tangling on longer wigs is be expected because you have thousands and thousands of long strands weaved together at the top. Thankfully, there are ways to mitigate tangling and we highly suggest you check out our wig care guide here: https://www.epiccosplay.com/pages/wig-care-guide If our guide is still not helpful, we'd be more than happy to send you a free replacement! If so, please send us an email at support@epiccosplay.com with "attn Tiffany" in the subject. We would be more than happy to help you. Thank you.
Posted 4 years ago
NOT EVEN CLOSE to the color in the picture AT ALL.... VERY UNHAPPY... If I didn't have to pay return shipping cost, I would totally return my item.... What a WASTE of $$$$
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Posted 4 years ago
Hey Shannon, we're so sorry for the inconvenience we've caused. Could you please send us an email to support@epiccosplay.com with ATTN TIFFANY in the subject? We would like to get this resolved for you.
Posted 4 years ago
Could not be shipped to Australia, they should update this on their page, so you don't try and order it at all.
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Posted 4 years ago
We never received the wig we ordered.
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Posted 4 years ago
Still haven't received the wig and it was ordered back in September. Very disappointing.
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Posted 4 years ago
Never received my wig, still waiting to hear from support about it. :(
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Posted 5 years ago
I have never purchased a wig before and wasn’t exactly sure which type or color I should buy. I decided that it wasn’t for me and wanted to return it to my surprise u do not return you only issue credit which I find today to be so taboo shame on me for not checking the return policy before I bought I will never purchase from you again disappointed customer
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Posted 5 years ago
I have not received my wig
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Posted 5 years ago
The delivery was fast
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Posted 5 years ago
Epic Cosplay Wigs is rated 4.8 based on 3,291 reviews