eSpares Reviews

Name: eSpares
Address: Medco HouseBordesley Green Road, Birmingham
Rating: 4.52

4.5 Rating 1,022 Reviews

88 %

of reviewers recommend eSpares

About eSpares:

Uks laregest spares retailer. Most items in stock.

Visit Website

Phone:

0121 766 0183

Location:

Medco HouseBordesley Green Road
Birmingham
B9 4UA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently spent some time on the phone with a great sales guy helping me identify the filter I needed for a very old Dyson DC14. He was very patient and came up with exactly the right part (although I wasn't convinced since it looked a bit different to the original). Great service and I could almost say I enjoy vacuuming again now, as it picks up everything! Well done espares. Friendly, patient and very helpful staff, speedy delivery, well packaged.”

Helpful Report

Posted 5 years ago

“My parcel was delivered damaged by Royal Mail. One piece of cardboard was missing from the side and the whole box was undone. Royal Mail had put an elastic band over it so it did not look opened but no label to say it had been damaged in transit like they use to do. When I opened it one part of my order was missing. I contacted e-spares by e-mail and they sent a replacement completely free of charge. It was sent express delivery, not by Royal Mail, and I received it the very next day. Callum, from e-spares, sent me an e-mail confirming all this with no questions and excellent customer service which I always look for with anyone that I purchase from. I would wholly recommend e-spares.”

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Posted 5 years ago

“I ordered on line a new element for my oven on 15/02/20 , I received an e-mail back saying it was out of stock and would be despatched on 28/02/20. I then received another e-mail on 24/02/20 saying it had been despatched! It arrived the following day and with in 20 minutes I had the part fitted and working. Very happy with the service from e-spares, kept me informed throughout. I've used them a few times over the last couple couple of years and cannot recommend them enough. 👏👏”

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Posted 5 years ago

“Once more, an excellent, responsive service from eSpares. With the additional benefit of a You Tube guide on how to replace a Henry Hoover rocker switch it was a very satisfying customer experience! Also, I am so pleased eSpares uses Royal Mail for postal delivery - this complemented the good service. Thank you.”

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Posted 5 years ago

“Great service next day delivery defo recommended thanks very much 👍👍👍”

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Posted 5 years ago

“Extremely happy with eSpares efficient service and correspondence.”

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Posted 5 years ago

“Brilliant company to shop with. Ordered a Dyson part on Sunday evening and it was delivered on Tuesday morning, what more could you ask. I would highly recommend.”

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Posted 5 years ago

“So impressed with espares. Had exactly the part I needed and received the next day. Wouldn’t hesitate to use again.”

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Posted 5 years ago

“Excellent service will be using it again”

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Posted 5 years ago

“Nice to deal with someone IntersTed in there job fab service”

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Posted 5 years ago

“My oven element had blown and I ordered the part from e-spares that evening, received the part the following morning and followed their online instructions which were spot on. Would not hesitate to recommend them Great service !”

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Posted 5 years ago

“Great and fast service. Would certainly use them again and recommend them to friends. Kate Haywards Heath”

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Posted 5 years ago

“Identified part easily on the screen. Cross referenced the model numbers. Placed order on next day delivery. Arrived promptly within allocated time slot. Fitted and working perfectly. Thank you”

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Posted 5 years ago

“They quickly identified the part I needed for my old fridge freezer (which I thought would be obsolete!) and delivered it within a couple of days. Great service. Would definitely recommend.”

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Posted 5 years ago

“Prompt and efficient service, bought oven element arrived within 2 days and fixed in 15 mins, will reccomend espares to everyone”

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Posted 5 years ago

“They kept in touch and kept me informed all the way. Didnt have to go chasing them, which is refreshing. Would have no hesitation recommending them to anyoe.”

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Posted 5 years ago

“Unfortunately my order was “lost in despatch”, however Espares quickly sorted the matter. The communications with this company superb! Will certainly consider using them again in the future.”

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Posted 5 years ago

“Great customer service after Royal Mail failed to deliver a replacement part for a food processor: eSpares replaced the lost part, with apologies, sending via DPD so I am very grateful and a happy customer.”

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Posted 5 years ago

“My order was lost in post but eSpares immediately dispatched a replacement. Fantastic service from a great company to deal with.”

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Posted 5 years ago

“So easy, found the very small part I needed for my microwave and posted quickly for me. Brilliant service”

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Posted 5 years ago

eSpares is rated 4.5 based on 1,022 reviews