Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.83

4.8 Rating 8,854 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 8,854 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 5th April 2024

351

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service!”

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Posted 1 week ago

“Your people are extremely helpful, they could not have been nicer and more professional, thank you very much. Dave Hughes.”

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Posted 1 week ago

“Love my gear”

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Posted 1 week ago

“I was really impressed with the entire buying experience. Easy website; as good as Amazon’s. The package arrived promptly. And I appreciated their attention to detail with good follow up.”

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Posted 1 week ago

“Successfully delivered requested-normal parts (Kalita Filters) in a timely fashion. Big improvement over previous logistical confusion.”

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Posted 1 week ago

“I bought two 8oz mugs and they arrived in tact. Light but sturdy. Good mugs.”

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Posted 1 week ago

“Great customer service. Espresso machine arrived ahead of schedule.”

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Posted 1 week ago

“Works great! Super fast delivery”

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Posted 1 week ago

“Prompt service, and shipping. Quality part at a good price. I will shop here again!”

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Posted 1 week ago

“The correct parts at my fingertips at reasonable prices with prompt delivery.”

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Posted 1 week ago

“This was a phone order, & I received expert assistance. I requested double espresso baskets, & was told my last order was for singles. I knew that, & just needed additional doubles. It's refreshing to know that my previous orders are noted & mentioned, which could prevent an error. Also, my order was packed & shipped the same day, & arrived 2 days earlier than anticipated. Good job, & I'm very pleased!”

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Posted 1 week ago

“Megan listened to my concerns and was very helpful assisting with adjusting my order. Give her raise.”

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Posted 1 week ago

“Parts came on time and worked well”

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Posted 1 week ago

“Exactly what I ordered and arrived in a hurry. Your survey does not have a selection option for six-day delivery. It jumps from five days to over seven days. My order arrived in six days. My first name is NOT "Lorkn". It is "Loren" as shown on my order.”

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Posted 2 weeks ago

“I needed new gaskets for my espresso machine group head. The ones you sent were perfectly.”

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Posted 2 weeks ago

“Excellent customer service.”

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Posted 2 weeks ago

“Excellent service and a good source of expresso machine parts.”

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Posted 2 weeks ago

“I got what I needed quickly, thanks!”

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Posted 2 weeks ago

“The part worked like a charm. A local place wanted $300 just to take a look at my machine. I'm so happy I was able to fix my 20+ years Rancilio Sylvia. Thank you!”

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Posted 2 weeks ago

“Good on line shopping experience, I had to call after placing the order to add an item, EP representative made the adjustment and both orders shipped as one .”

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Posted 2 weeks ago

Espresso Parts is rated 4.8 based on 8,854 reviews