Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.80

4.8 Rating 11,791 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 11,791 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Espresso Parts 5 star review on 19th August 2026

Anonymous

Espresso Parts 5 star review on 12th August 2026

John Sandborgh

Espresso Parts 5 star review on 10th August 2026

WICK BEAVERS

463

Anonymous

Anonymous // 01/01/2019

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“I’m satisfied with the products but not the shipping or customer service. I have messaged about the fact that I got my one day next day air shipment in four days. The service team said it was due to being over a weekend. Well that was not specified when I placed the order. Therefore I want a refund but haven’t heard back.”

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Posted 3 years ago

“All items arrived when promised and the quality was perfetct.”

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Posted 3 years ago

“Shipped quickly.”

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Posted 3 years ago

“Excellent!”

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Posted 3 years ago

“Was initially very happy to get a great discount Then the Espresso machine arrived damaged I was informed there are no more in stock to replace it Instead, I was offered a replacement part for me to repair I said yes that seems doable Haven't heard back Emailed twice since then”

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Posted 3 years ago

“Great and fast service up here to Alaska with free shipping. The exact same item from Amazon was going to take over 2 weeks to get here. Espresso Parts shipped the same day ordered and it arrived 3 days later. I think the price was even a bit less than the Amazon price as well. On top of all that they have a great selection and a very knowledgeable staff you can actually talk to. An excellent small business.”

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Posted 3 years ago

“Excellent customer service, nicely designed website, and quick delivery.”

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Posted 3 years ago

“everything went great and the customer support team has been so helpful and nice! Thank you Espresso part fam! Keep it up!”

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Posted 3 years ago

“Items arrived quickly, were packaged well and are exactly as described.”

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Posted 3 years ago

“Hi folks, my order came *through* Portland and continued south and is now inexplicably in California. I have no idea what's going on here but am concerned and displeased by it. (I'm guessing that the item won't be damaged, but *it's not even here yet* is the problem.)”

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Posted 3 years ago

“Arrived in proper packaging and in a timely manner. Love the my new grinder, can't wait to start experiment. 10/10 would buy again from you guys”

Espresso Parts 5 star review on 3rd October 2023

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Posted 3 years ago

“Over 25 years of running coffee shops, I’ve used a lot of different parts suppliers and this company is by far the most well-stocked and offers the best service and fastest shipping of them all. You guys are the bomb!”

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Posted 3 years ago

“Quick delivery of the parts I needed to repair my Miss Sylvia.”

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Posted 3 years ago

“You guys are just the best, fast, and helpful. Keep on rocking!”

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Posted 3 years ago

“Very good experience.”

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Posted 3 years ago

“Great parts and fast service. Also info on parts availability in the U.S and the world.”

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Posted 3 years ago

“Great customer service, amazing web site very easy to order, overall the best prices, shipping, so happy about ESPRESSO PARTS the best always, Thank you”

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Posted 3 years ago

“Great company to work with. They are very knowledgeable about espresso machines, which is super helpful when you're trying to maintain and fix your own machine.”

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Posted 3 years ago

“I ordered a gift and I payed the one day shipping. The order arrived in two parts. The second part out of the delivery date. I made the claim and you took just half of the responsibility.”

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Posted 3 years ago

“Everything worked perfect and the customer service is excellent as well. One thing that you may want to add to the website is that the rubber gaskets for the head can get VERY VERY HARD and you may need to use a chisel to take it out ..”

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Posted 3 years ago

Espresso Parts is rated 4.8 based on 11,791 reviews