Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,277 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,277 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 12th June 2025

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service. Had a part issue, replaced with zero issue!”

Helpful Report

Posted 11 months ago

“Good prices for parts for my 20 year-old Gaggia Classic, which is still working well after many thousands of cappuccinos (2 doubles every morning for the two of us). And shipping was FAST - and I'm on the east coast! Many thanks!”

Helpful Report

Posted 11 months ago

“Exactly the part we needed. Prompt delivery.”

Helpful Report

Posted 11 months ago

“All the parts I ordered plus hardware were delivered faster than expected! My Rancilio Silvia is up and running. Good work Espresso Parts”

Helpful Report

Posted 11 months ago

“The staff I spoke with on the phone for my initial order was very helpful and knowledgeable. The part I received came quick and works fine. Thank you!”

Helpful Report

Posted 11 months ago

“Fast service. Products that I need. Well packaged. Very satisfied”

Helpful Report

Posted 11 months ago

“You guys were amazing! I received my order in 3 days.”

Helpful Report

Posted 11 months ago

“FAST AND FREE SHIPPING..”

Helpful Report

Posted 11 months ago

“I got exactly what I ordered and really fast.”

Helpful Report

Posted 11 months ago

“Prompt delivery. Quality merchandise. Good prices. 👍🏻”

Helpful Report

Posted 11 months ago

“I have been dealing with your company for many, many years way back when you used to be called espresso parts Northwest. You have always provided excellent customer service! Nothing has changed and everything was perfect! My Simonelli espresso machine has the parts that you sent installed and is working perfectly!”

Helpful Report

Posted 11 months ago

“Excellent service via live chat”

Helpful Report

Posted 11 months ago

“As order and expected. Like an old reliable partner that’s there when you need them.”

Helpful Report

Posted 11 months ago

“We've had an Encore for 12 years...it's been good, enough. But this Sette is phenomenal, and forcing me to really tune up my Rancilio Silva v.1! Great experience and shipping time.”

Helpful Report

Posted 11 months ago

“An ordered part is what I really needed, and the perfect international shipping to South Korea; these are cool experience about the Espresso Parts.”

Helpful Report

Posted 11 months ago

“Proper inentory, quick shipping”

Helpful Report

Posted 11 months ago

“Arrived quickly and exactly as expected.”

Helpful Report

Posted 11 months ago

“Fast delivery. Very happy with process.”

Helpful Report

Posted 11 months ago

“Excellent product, shipped quickly as always.”

Helpful Report

Posted 11 months ago

“Great transaction with a great seller! You got my parts here fast and got my machine back up and running quickly.”

Helpful Report

Posted 11 months ago

Espresso Parts is rated 4.8 based on 10,277 reviews