Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,303 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,303 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 12th June 2025

429

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect!!!”

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Posted 1 year ago

“When I placed my order I was prepared for a complicated process, but it was super easy and simple. After my order arrived I had one simple question and so I called. A very nice representative answered and gave me the info I needed. I am super impressed.”

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Posted 1 year ago

“Perfect. Thank you.”

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Posted 1 year ago

“As a home roasted and self proclaimed coffee snob, I’ve been pulling shots and roasting coffee for more than 20 year! Espresso Part has been there for me the entire time. They have always helped me diagnose issues and had prompt service and friendly help. I wouldn’t be where I am with coffee without them.”

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Posted 1 year ago

“I purchased a Pietro Grinder and was in a hurry to get it delivered in 2 days. Thanks to the outstanding customer service, the grinder shipped in the same day and I received it in excelent condition the next day. Thank you!”

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Posted 1 year ago

“Great selection, fair pricing, fast and efficient delivery.”

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Posted 1 year ago

“The team at Espresso Parts were fantastic! They provided excellent service throughout my whole journey with them. I would highly recommend.”

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Posted 1 year ago

“great comunication, fast respond”

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Posted 1 year ago

“I was looking for the remarkably scarce Acaia Lunar scale in black--the Espresso Parts website had one in inventory, but I wanted to check in person, so I called and a human picked up the phone to verify. I placed an online order and the scale arrived in less than a week--with a nifty sticker that I immediately affixed to my water bottle. I added the store to my short list of excellent coffee places that I would do business with again.”

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Posted 1 year ago

“Van took my call and spent all the time with me that I needed to make sure I found the right parts. They shipped the same day and they arrived on time and my machine works perfectly now. Highly recommend this company!”

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Posted 1 year ago

“Awesome customer service. Pleasant. Prompt. Offer a variety of fairly priced products for every level of our espresso journey over the years.”

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Posted 1 year ago

“Fast with no drama. Thanks, D Wilson”

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Posted 1 year ago

“Excellent customer service every time!”

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Posted 1 year ago

“great great”

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Posted 1 year ago

“They have the fittings that we need. Can't find them anywhere else. Thanks Espressoparts.”

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Posted 1 year ago

“Counter rinser was the perfect addition to our coffee trailer! Worked great!”

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Posted 1 year ago

“Great replacement part with reasonable shipping time! Pavoni parts can be hard to get but Espresso parts had a replacement heating element in stock!”

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Posted 1 year ago

“Great product!”

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Posted 1 year ago

“Easy ordering, fast shipping and glasses arrived undamaged.”

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Posted 1 year ago

“Always The Right Special tool. Thank you. One more to go.”

Espresso Parts 5 star review on 3rd May 2024

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Posted 1 year ago

Espresso Parts is rated 4.8 based on 10,303 reviews