Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,128 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 10,128 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 26th May 2025

428

Anonymous

Anonymous // 01/01/2019

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“Speedy delivery and parts exactly as described.”

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Posted 1 year ago

“Thank you!”

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Posted 1 year ago

“Ive had a few transactions with the company but it wasnt until my last order that I had questions about the part ive ordered. The customer service interaction was amazing. Not only they answered the phone at 4:30 on a Friday afternoot but I got my questions answered right away. Very satisfired cutomer.”

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Posted 1 year ago

“Product arrived as described and on time!!”

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Posted 1 year ago

“Genuine parts at fair prices. I only wish locals could pick up orders at the shop.”

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Posted 1 year ago

“Super quick, fair pricing”

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Posted 1 year ago

“The replacement part was exactly as described and it fit my Sylvia perfectly. Thanks very much.”

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Posted 1 year ago

“Replaced my broken switch and my Europiccola works fine again.”

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Posted 1 year ago

“Always seem to have the right parts! And shipping is quick! Great folks to work with!”

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Posted 1 year ago

“Great little machine. Keeps the correct amount of tamp for each espresso served. Love it!”

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Posted 1 year ago

“Good product, reasonable price, arrived very quickly!”

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Posted 1 year ago

“Prompt delivery of a superior quality item”

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Posted 1 year ago

“Item arrived quickly and just as described. I love that they include a new sticker :)”

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Posted 1 year ago

“Works great thank you.”

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Posted 1 year ago

“Initial conversation with John was helpful. He looked up the part from an onlilne supplier to determine this cheaper item was not the same as their Gaggia brand. Received good Gaggia stainless shower holder quickly. Staff happily honored the parts sale discount, the day after my order. Thrilled to find a shop I could call, and support local, with community values vs. the large one in NY with no easy or skilled customer contact, a product with coffee holes smaller then original part, eliciting customer complaints. Thank you all at esp parts.”

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Posted 1 year ago

“Grateful for espresso parts! Incredible pricing and fast delivery! Thanks!!!”

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Posted 1 year ago

“Service was quick, item well packed.”

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Posted 1 year ago

“Where do I start. From the get-go, I was inquiring about some part that I wanted to purchase, and because I wasn't certain about the descriptions of the items I needed, I used your chat, and the person that was helping was so professional, so helpful, and patient with me ... I mean, you don't find this very often nowadays. Bottom line: I was very pleased with this help. And, the parts arrived super fast and they were the correct parts that looked well-made. 5 Stars guys!”

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Posted 1 year ago

“This team continues to get it right everytime!”

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Posted 1 year ago

“Espresso Parts is really good resource for espresso parts at comprtitive prices which are delivered on time.”

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Posted 1 year ago

Espresso Parts is rated 4.8 based on 10,128 reviews