Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,839 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,839 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 23rd December 2025

Elliot Rodriguez Centeno

Espresso Parts 5 star review on 12th December 2025

441

Anonymous

Anonymous // 01/01/2019

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“Great selection, easy ordering, fast shipping.”

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Posted 1 year ago

“Gorgeous cappuccino cups”

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Posted 1 year ago

“This was my first experience in dealing with Espresso Parts. I could not be a happier customer as the company featured an item on sale that is critical to my pour over coffee each morning I am home when not traveling. The website is robust and laid out perfectly and functions like a 21st website should be designed to perform. They shipped my order promptly and packaged it very well and I have already recommended the company to several of my friends who proceeded to purchase. 5 Stars! I believe that you can buy with confidence that you are doing business with a very well managed company.”

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Posted 1 year ago

“My first purchase from the company. I was very happy about the sale price and delivery was pretty prompt. I would definitely use them again.”

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Posted 1 year ago

“Easy order. Good price”

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Posted 1 year ago

“I had a great experience on the website and was easily able to find what I wanted. The Hearth cups shipped on time and arrived when they told me I would have them. I'm looking forward to ordering again when I need more coffee gear!”

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Posted 1 year ago

“Fast and reliable!!”

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Posted 1 year ago

“They had exactly what I needed with a quick turnaround and delivery.”

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Posted 1 year ago

“When I ordered the wrong part and called for help and advice, there was no snarky tone, no eyeroll and no condescension of any kind. A return authorization was promptly issued, and even though the error was mine, shipping was prepaid. Even for a "bad customer" i was given a "great customer experience." Thank you. I'll be back”

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Posted 1 year ago

“First class business. Great service.”

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Posted 1 year ago

“Great price and selection. Shipping is fast and well packed.”

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Posted 1 year ago

“Great experience and genuine parts”

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Posted 1 year ago

“Quality is awesome. I am thrilled with my new set of espresso cups. I have searching for an espresso cup which wasn't too small with style. Will purchase again from Espresso Parts.”

Espresso Parts 5 star review on 3rd December 2024

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Posted 1 year ago

“Everything arrived quickly and in good condition. Great stuff!”

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Posted 1 year ago

“excellent service. future orders coming.”

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Posted 1 year ago

“Quality products but customer service isn't great. Was told if the price on a product drops that they would refund the difference, so I purchased early. Price of that product dropped and they then turned around and said "oops I was wrong" with no commitment to keep to their word.”

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Posted 1 year ago

“The glasses were VERY well packed, sturdy and beautiful.”

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Posted 1 year ago

“excellent service. parts came as ordered.”

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Posted 1 year ago

“Fast and great price thank you”

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Posted 1 year ago

“The parts I needed for my aging Rancilio Silvia were available and easy to find on the web site. Shipping was quite prompt. There were pointers in the comments to helpful YouTube videos that I watched and was abel to replace the part myself. I will definitly order whatever next parts I need for my Rancilio Silvia from Espresso Parts.”

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Posted 1 year ago

Espresso Parts is rated 4.8 based on 10,839 reviews