Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,819 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,819 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 12th December 2025

440

Anonymous

Anonymous // 01/01/2019

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“all good, very good pieces”

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Posted 2 months ago

“Great service. I’m so glad you had the parts I needed.”

Espresso Parts 5 star review on 2nd October 2025

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Posted 2 months ago

“Had to wait a bit as the pump I needed was out of stock (tariffs probaby). Anyway, once it came in, I ordered up, and Esprsso Parts shipped promptly. The USPS seemed to fumble the shipment, it sat in Seattle for a while. & days seemed a long time. New pump was the exact replacement for the old pump in my NS Musica. Runs perfect, and quieter than the old one. (maybe that was a clue the old one was crapping out?) anyway, and great transaction with Espresso Parts”

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Posted 2 months ago

“Had the parts I needed, reasonably priced, quickly delivered, and worked well. What more could you ask!”

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Posted 2 months ago

“As advertised. Quality product.”

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Posted 2 months ago

“Team was very helpful and responsive. Parts came quickly and my returns are being processed. Thank you”

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Posted 2 months ago

“As described and on time. Love the softer gasket!”

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Posted 2 months ago

“Good service Thank you”

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Posted 2 months ago

“Item was perfect - service v. good.”

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Posted 2 months ago

“The glasses are stunning. Mine arrived broken and I was sent new ones within 24hrs. Great customer service and products”

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Posted 2 months ago

“Arrived on time and excellent quality.”

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Posted 2 months ago

“I wanted a cup like the ones they serve at coffee shops, so I ordered this. It was well packaged and arrived quickly. It's now one of my favorite cups.”

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Posted 2 months ago

“Always a pleasure dealing with you. Fast. Easy. Accurate. Thanks again.”

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Posted 2 months ago

“It is unfortunate that I could not drive 2 miles to your store for the part. And, that no one returned my call after leaving a voicemail Sending it via UPS was an unnecessary expense. But the part I ordered is good.”

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Posted 2 months ago

“Aloha Espresso Parts ... while working with Brent over the phone he checked for availability and gave us the part number making it easy to place the order. "Thank you Brent," if it were not for your professional assistance I would not have placed the order. I think the one clear message in this comment is the outstanding customer service from Brent, after phoning your local number listed he was fantastic, knowledgeable of the replacement part for a La Pavoni PC-16 Professional Espresso Machine - 16-Cup Capacity Lever Espresso Maker purchased after 2000. He knew every question to provide the right part to us. Brent went the distance being sure that the replacement part we ordered would be the perfect fit and so we ordered it. Knowing his experience and outstanding manner on the phone speaking with a person in Hawaii we were confident that he advised us correctly. That’s fantastic customer service and much appreciated.”

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Posted 2 months ago

“Very efficient, no time I received my package.”

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Posted 2 months ago

“I ordered Grindz, I got Grindz. Thanks for owning and operating your business in Seattle!”

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Posted 2 months ago

“My kids love them? No more hot coffee cups.”

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Posted 2 months ago

“It was easy to order the part we needed and we got it in a timely fashion.”

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Posted 2 months ago

“fasat shipping. Exacgtly what I ordered!”

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Posted 2 months ago

Espresso Parts is rated 4.8 based on 10,819 reviews