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Espresso Parts Reviews

4.8 Rating 11,343 Reviews
95 %
of reviewers recommend Espresso Parts
Company Reviews Product Reviews
8,382
 Metrics
4.8
Based on 11,343 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Espresso Parts Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
WALTER SORIA
Verified Buyer
“Good service”
Helpful Report
Posted 7 months ago
Brent D Pickering
Verified Buyer
“Great service”
Helpful Report
Posted 7 months ago
Robert Van Der Woerd
Verified Buyer
“I ordered a 5 cup part, but a 3 cup part was sent.”
Helpful Report
Posted 7 months ago
Trent Sherman
Verified Buyer
“Order came right on time with the correct parts, and they sent a sweet sticker!”
Helpful Report
Posted 7 months ago
Gregg Glanz
Verified Buyer
“Purchased a new pump and mounting bracket, parts are great quality and excellent customer service.”
Helpful Report
Posted 7 months ago
Jonny Carlson
Verified Buyer
“Quick shipping and good packaging”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“Perfect parts”
Helpful Report
Posted 7 months ago
Dwayne Boyer
Verified Buyer
“After buying a $6,000 dollar machine and having issues with it, I had a great experience getting it resolved. So a year later I decide to upgrade my grinder to a $1,400 Fiorenzata Sense. It came in and the box was damaged. So I called and emailed and got an immediate response to go ahead and try it and make sure there were no issues. I got it unboxed and plugged in and asked for some basic guidance in an email to make sure I do things correctly. I didn’t receive an answer by email so I called during what I thought was hours 4 pm pacific time. Got a weird phone tree or I should say annoying. Very disappointed that no one seems to want to answer questions to make sure your expensive grinder is set up properly to ensure it wasn’t damaged. Will now think twice before ordering again. Bummed.”
Helpful Report
Posted 7 months ago
Gil Kormos
Verified Buyer
“Got beautiful Cortado glasses set. Arrived on time. Had to change the shipping address and customer support fixed without any issues. Cant wait to buy some more fun accessories for espresso making.”
Helpful Report
Posted 7 months ago
Davis Seelig
Verified Buyer
“The part I purchased was perfect and I had no issues with the ordering process!”
Helpful Report
Posted 7 months ago
Steven Schermerhorn
Verified Buyer
“Excellent customer service!”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“Very satisfied. Excellent company. Item arrived pretty quick if you are with in the region. Customer service responds very quick. Bravo for Bret and the team. Thank you!!”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“I don't typically leave reviews, but I was absolutely blown away by the level of customer service provided by Alina C, the Espresso Parts Customer Service Specialist who helped me with a product issue from the factory. The response to my issue was incredibly thoughtful and it completely turned around what could have been an otherwise disappointing experience with the product and its manufacturer. Espresso Parts has a new regular customer, thank you!”
Helpful Report
Posted 7 months ago
ELIZABETH BORRI
Verified Buyer
“Its fine, its just not as big as I had hoped. Good service and was shipped perfectly.”
Helpful Report
Posted 7 months ago
Jayson Potter
Verified Buyer
“Easy to find what I was looking for, and arrived super fast!”
Helpful Report
Posted 7 months ago
Austin Black Black
Verified Buyer
“Super nice coffee mugs im going to buy more !!”
Espresso Parts 5 star review on 22nd August 2025
Helpful Report
Posted 8 months ago
Michael Kelly
Verified Buyer
“Great place for excellent equipment and parts.”
Helpful Report
Posted 8 months ago
JOHN MCNEILEY
Verified Buyer
“Packed well and were described accurately”
Helpful Report
Posted 8 months ago
Jeffrey Newell
Verified Buyer
“The macap m4 replacement burrs fit perfectly and are working very well. Coffee is immediately tasting more complex, cleaner and wonderful with the new burrs. Affordable and quick delivery”
Helpful Report
Posted 8 months ago
Matthew Engel
Verified Buyer
“Quick shipment and a great selection of parts.”
Helpful Report
Posted 8 months ago
Espresso Parts is rated 4.8 based on 11,343 reviews
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