Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.80

4.8 Rating 11,808 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 11,808 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Espresso Parts 5 star review on 5th November 2026

Jason Snyder

Espresso Parts 5 star review on 19th August 2026

Anonymous

Espresso Parts 5 star review on 12th August 2026

John Sandborgh

Espresso Parts 5 star review on 10th August 2026

WICK BEAVERS

464

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Really glad I decided to order from Espresso Parts.”

Helpful Report

Posted 3 years ago

“Great transaction and very fast shipment!”

Helpful Report

Posted 3 years ago

“It is clumsy and time consuming to call and request parts, only to be diverted to the website. I then had to set up an online account. I then had to go to a third party to set up W9, only I couldn't use the one I have on file from the government, I had to use theirs. I then had to email espresso parts that I had completed that. Then they had to reset the order, then I had to go back in and complete the order. This took 2 days to complete, and used to take 10 minutes. I tried to call back at several minutes before closing and they had already sent the phones over to closing. It was way too much work and time.”

Helpful Report

Posted 3 years ago

“The Vero glasses are excellent— they’ve washed well in the dishwasher, and they look beautiful. I bought one each of the smoke, amber, and emerald, and I’m really happy with all three. Great for my double espresso shot from my little Breville in the morning.”

Helpful Report

Posted 3 years ago

“great service and follow up!”

Helpful Report

Posted 3 years ago

“Long time to get the products”

Helpful Report

Posted 3 years ago

“Purchases were sent via FedEx service that requires pickup from a drug store. I did not request this service. It would have been far more convenient had regular USPS delivery to my address been used as expected. One of the parts I ordered - while it seems nice - broke after only days of gentle use. I guess it was cheap, but I'm still not super happy about it.”

Helpful Report

Posted 3 years ago

“Didn’t fit well on my lamarzocco fb70.”

Helpful Report

Posted 3 years ago

“Still waiting to hear back on the order that was sent in error.”

Helpful Report

Posted 3 years ago

“Espresso Parts did an amazing job from start to finish. My package came when expected. The packing was perfectly packed with bubblewrap and peanuts to protect my order from breaking. I love the shot glasses that I ordered. I use them everyday.”

Helpful Report

Posted 3 years ago

“Beautiful products, quick shipping, and well packaged.”

Helpful Report

Posted 3 years ago

“Quick service and great stuff!!!”

Helpful Report

Posted 3 years ago

“Got a rare part to replace the one I broke, quick and easy!”

Espresso Parts 5 star review on 23rd January 2023

Helpful Report

Posted 3 years ago

“Received parts earlier than I expected.”

Helpful Report

Posted 3 years ago

“Fast, accurate, friendly customer service. A rarity today. Will be using you guys again.”

Helpful Report

Posted 3 years ago

“Easy to use website, and fast shipping. I have an old Rancilio Silvia and was happy to find the part I needed.”

Helpful Report

Posted 3 years ago

“The processing and shipping was quick which I appreciate. Good site layout and good packaging. I also appreciate a free sticker.”

Espresso Parts 5 star review on 20th January 2023

Helpful Report

Posted 3 years ago

“Amazing customer service and fast shipping.”

Helpful Report

Posted 3 years ago

“Extremely long wait time.”

Helpful Report

Posted 3 years ago

“Perfect fit!”

Helpful Report

Posted 3 years ago

Espresso Parts is rated 4.8 based on 11,808 reviews