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Espresso Parts Reviews

4.8 Rating 11,544 Reviews
95 %
of reviewers recommend Espresso Parts
4.8
Based on 11,544 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Espresso Parts Reviews
So far every purchase has been great.
Helpful Report
Posted 1 year ago
The parts came within days, everything was in there, it was exactly what I needed (it was some new screens for my Simonelli).
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Posted 1 year ago
Wonderful customer service! I received my order earlier than expected. My customer service representative was very helpful, friendly and has a great sense of humor. She helped me select the best option for my needs and was very patient in answering my questions. Overall I had a 10 out of 10 experience!
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Posted 1 year ago
Amazing product, fast and efficient shipping. 5 star satisfaction.
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Posted 1 year ago
5 Stars! Would buy this again.
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Posted 1 year ago
order matched the descripton and delivered in a timely manner
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Posted 1 year ago
I have always been very happy with ordering parts from Espresso Parts. My last purchase included an item that was not in the package. Mistakes happen, so I emailed customer service but have not heard back in 4 days.
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Posted 1 year ago
Shipped quickly and safely.
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Posted 1 year ago
Great customer service.
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Posted 1 year ago
Good product and well made .
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Posted 1 year ago
I ordered two cappuccino cups and saucers. They were beautiful, very sturdy and heavy. I’m very happy because I usually chip all my cups/saucers. The delivery was quick. They were packaged securely. Thank you so much. I will be buying more for you from you in the future.
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Posted 1 year ago
My third order from EP. As I've come to expect, excellent experience all-around, with perfectly packed item, speedy shipping w/notifications, and the item itself (NotNeutral Lino Mug) matched my existing set perfectly. Really satisfied with my experience, hence my review. Will continue to look at EP for my future prosumer espresso needs, including parts, maintenance supplies, and barware!
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Posted 1 year ago
Always fast and safe delivery. Always the best prices and deals.
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Posted 1 year ago
Ordered 2 cups on 2/10 and it still hasn't not been shipped and it is already 2/18.
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Posted 1 year ago
I continue to be impressed with the service and quality of Espresso Parts. They have quickly become my go to.
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Posted 1 year ago
Parts all fit perfectly.
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Posted 1 year ago
The itemw that I ordered were quickly sent, arrived in excellent condition, and were very fairly priced. (I shopped many places and found EP to have the best price.)
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Posted 1 year ago
Great parts. Fast delivery from USA to NZ. Very happy. Thank you.
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Posted 1 year ago
Ordered 5 clump crushers, received 4. Messaged and quickly received a response that they would send me the 5th one no charge. Only to have to have my mailman ask for $5.60 to get the package because they didn’t pay for the post.
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Posted 1 year ago
Works great!
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Posted 1 year ago
Espresso Parts is rated 4.8 based on 11,544 reviews