Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.80

4.8 Rating 11,791 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 11,791 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Espresso Parts 5 star review on 19th August 2026

Anonymous

Espresso Parts 5 star review on 12th August 2026

John Sandborgh

Espresso Parts 5 star review on 10th August 2026

WICK BEAVERS

463

Anonymous

Anonymous // 01/01/2019

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“Still waiting on the product. Never arrived. I emailed the company and waiting for response.”

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Posted 3 years ago

“I have been using EspressoParts for a number of years while keeping my heirloom Rancilio L4 running for more than 30 years. I love their technical support staff!”

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Posted 3 years ago

“Love this company. Fast shipping and the best quality offerings of anyone on the web. Thank you!”

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Posted 3 years ago

“My order was not fulfilled correctly on the first try, Espresso Parts made it right and they made it easy. Top notch product, top notch service.”

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Posted 3 years ago

“This review is based on only one purchase that I have made with this vendor so far. PROS: Good prices. Low purchase threshold to get free shipping. CONS: The description of the item I purchased was poor*. *Specifically, I read the description for the "E61 Group Head Kit" and (1) noticed the warning that certain other machines do not really have E61 group heads and that the gasket will not fit those and (2) saw that my manufacturer "Grimac" was listed as compatible for the supplied gasket. So I felt assured about fitment because I was certain I had a real E61 and I have a Grimac (La Valentina). So, I was pretty confident it would fit and I made my purchase for 2! It didn't fit: the portafilter over-turns way beyond 6 o'clock. The gasket was the incorrect size even though the screen part was perfect. Knowing the gasket size problem, I would suggest that Espresso Parts more generally state that "the default 8mm gasket is too thin for some E61 models". I also wish I was asked to select my required gasket thickness { 8mm, 8.5mm, or 9mm } to make me understand that I am responsible for knowing the required thickness (even if I am certain that I have a real E61 and even if my manufacturer is listed as compatible).”

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Posted 3 years ago

“Very well packaged to avoid glass cracking”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Good price. Fast shipping.”

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Posted 3 years ago

“The staff were very pleasant to deal with. Unfortunately, in the end, the part had the wrong size connection but Espresso sent an RA for the parts to be picked up. Excellent customer service. I hope to be able to do business with them in the future.”

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Posted 3 years ago

“Great lead time when product is in stock, but updates on backorder items not so much”

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Posted 3 years ago

“thanks, Ben was great. It was a joy to get a person who knew what they were talking about.”

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Posted 3 years ago

“Very professional, helpful, and on point with knowledge”

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Posted 3 years ago

“Great to find out about Espresso Parts! They had exactly what I needed, and shipped it to me in a timely manner! Thank you Espresso Parts!”

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Posted 3 years ago

“Super quick shipping! Great packaging!”

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Posted 3 years ago

“Makes da spro flow, bro.”

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Posted 3 years ago

“Great Overnight Service!”

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Posted 3 years ago

“so much spam from you.”

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Posted 3 years ago

“Very fast service!”

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Posted 3 years ago

“Very smooth process and fast.”

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Posted 3 years ago

“Quick shipping and accurate fit”

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Posted 3 years ago

Espresso Parts is rated 4.8 based on 11,791 reviews