Esure Reviews

Name: Esure
Rating: 3.40

3.4 Rating 1,926 Reviews

60 %

of reviewers recommend Esure

Company Reviews

Questions

Metrics

3.4

Based on 1,926 reviews

Customer Service
Communication Channels	Telephone, Live Chat

Visit Website

Write Your review

Tell us how Esure made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Esure 1 star review on 25th December 2024

Anonymous

Esure 1 star review on 16th September 2024

Paula

John Aitchison

Esure 1 star review on 26th January 2024

Vytas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been with them 5 years. Car insurance. No claims, accident nothing. I have notice from year 1 to 2 there was decrease in price. form yer 2 top 3 as well, but then 3 years i wasn't looking as it was on automatic renew and i have notice premium went up, and it is significant amount of money. enough tell i have been quoted less than half with other insurance company. So not recommended at all. They not Honest company treating customers like stupid cows. Hope they will go down asap”

Helpful Report

Posted 6 years ago

“We are very happy with this”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Called 27th June - Hanging on the phone for over 35mins and still no answer. Other insurance companies can answer the phone during CV10 within mins so no excuse. Regretting being a valued customer - avoid !”

Helpful Report

Posted 6 years ago

“Expensive and unhelpful .”

Helpful Report

(Home Insurance) - Posted 6 years ago

“Easy to swap with go compare. Never take your renewal always look around and go compare provide lots of options and also the 250 excess cover was an added bonus”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Perfect”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Claim is still on going from January even though the other driver admitted liability. Disgrace”

Helpful Report

(Car Insurance) - Posted 6 years ago

“clear comunication for renewal time, and open to negotiation once other quotes were acquired.”

Helpful Report

Posted 6 years ago

“Great company with no hassle straight forward and so cheap and easy to use Carol winn”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Good insurance company”

Helpful Report

(Car Insurance) - Posted 6 years ago

“a very helpful company i will use again 5 star”

Helpful Report

(Car Insurance) - Posted 6 years ago

“This site was very good”

Helpful Report

(Car Insurance) - Posted 6 years ago

“I was due to get 11 years NCB when my partner was involved in a very minor accident. When I renewed I was told that I only had 3 years NCB because of this claim. I phoned them and asked why I'd lost so much of my bonus. The young woman was trying to be polite but I could hear people in the background giggling. I asked for a complaint form. I was told a manager would call me back soon to discuss this. That never happened. I'm still not finished with esure regarding my NCB , I wrote this review to let people know to avoid this company at all costs.”

Helpful Report

Posted 6 years ago

“It was very quick and no problems”

Helpful Report

Posted 6 years ago

“quite happy with the service policy posted to me as requested giving the customer time to check details or default the policy I have made no claims so I cannot comment on how quick the company would respond.”

Helpful Report

(Car Insurance) - Posted 6 years ago

“I took out the policy nearly a year ago. The payments were not taken on the agreed day. Also recently had a two car pile up that was not my fault and got told by the advisor that I should call the other people's insurance company's and sort it my self. I thought I was paying esure to do this in the event of an accident. Five days later and still got a damaged car and no support. The only reason I scored a two is because the signing up process is easy. But I strongly recommend using another company.”

Helpful Report

Posted 6 years ago

“Nice and polite people and Very helpful”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Quick and easy .”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Checking car insurance, simple and fast and bought the car insurance, really good and will go back to purchase”

Helpful Report

Posted 6 years ago

“Doesnt deserve the 1 star. They told me my renewal was a month later so they could ask for 2nd deposit once they had cancelled it. Disgusting service”

Helpful Report

Posted 6 years ago

Esure is rated 3.4 based on 1,926 reviews