“Terrible company.
They put me on cover and then immediately said they didn't believe that I lived where I said I lived despite the V5 showing the car at that location. I even sent them a photo of the car parked outside my house. They kept threatening to cancel.
I won't be renewing with them.”
“First time i have used Go Compare and it was so easy I will be using them again in the future. Laid out in detail were all the available insurers so it was indeed easy to 'compare'. With using them for my car insurance I found one that gave me almost the same cover that I had been paying many pounds more with my previous insurer .”
“Very pleased with esure. Accurate and prompt documents on line which was very easy to use. I had to update my policy during the cover period to include business use, no problems at all with immediate cover in place and prompt update of my documents. Very pleased customer.”
“’ve had a few years with esure and everything was fine. This time, they sent me a request of proof of address, I sent it to them the same day.
A few weeks later they tell me my insurance has been cancelled. Naturally I called and tried to solve the matter, I proved I sent the email the same day it was asked for and they still cancelled the policy AND charged me the cancellation fee!!
They claimed they sent out warnings, which was a lie, no email, no phone call no letter. I sent them the proof as soon as they asked for it, I had no fault at all, but I was charged £60. Would not recommend.”
“Esure, I dont really dont know how to put into words how I feel, I understood that insurance companies were there to help in difficult times, esure in my experience presume anyone who makes a claim is guilty before innocent, multiple letters sent to me asking for my personal data, taken my car without informing where it even is? Absolutely disgraceful yo”