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Esure Reviews

3.4 Rating 1,909 Reviews

61 %

of reviewers recommend Esure

Company Reviews

3.4

Based on 1,909 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

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Esure 1 star review on 25th December 2024

Esure 1 star review on 25th December 2024

Esure 1 star review on 16th September 2024

Esure 1 star review on 16th June 2024

Esure 1 star review on 16th June 2024

Esure 1 star review on 16th June 2024

Esure 1 star review on 26th January 2024

5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fantastic customer service from the esure team, I s[poke to Zara 9scottish) on the phone this morning who made an immediate amendment to my policy to ensure I was fully covered. thanks Zara. carol”

Helpful Report

Posted 7 years ago

“Good quote, no problems, would try them again.”

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(Car Insurance) - Posted 7 years ago

“X x x x”

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(Car Insurance) - Posted 7 years ago

“Online quote, good price for Insurance and minimum fuss. So far so good!”

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Posted 7 years ago

“Till this moment was everything good, and I hope the same will be in future :-) All good and thanks a lot!”

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(Car Insurance) - Posted 7 years ago

“i just moved to a new address and they changed every think over for me on both cars. I found them very helpful you polight. Thanks again ensure R Rowley.”

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(Car Insurance) - Posted 7 years ago

“Easy enough to proceed with a quote; clear and simple steps and all information provided. Price pretty good as well.”

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(Car Insurance) - Posted 7 years ago

“Fantastic Customer Service from the esure Social Media Team. Had a slight issue which was sorted painlessly - and extremely quickly! If you ever need anything I'd recommend contacting them via Twitter, the guys there really know what they're doing.”

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Posted 7 years ago

“Very quick and easy”

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(Car Insurance) - Posted 7 years ago

“Instant car insurance, easy to use website and clear communications. Very pleased.”

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(Car Insurance) - Posted 7 years ago

“I felt it was a no mess no hassle experience. Easy as a d c”

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(Car Insurance) - Posted 7 years ago

“No stress at all, clear and understood description of cover. Very happy indeed.”

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(Car Insurance) - Posted 7 years ago

“Very happy with your service and quick and efficient responses.”

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(Car Insurance) - Posted 7 years ago

“it's cheap & good service”

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(Car Insurance) - Posted 7 years ago

“I found the whole process very easy and quick to navigate”

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(Car Insurance) - Posted 7 years ago

“Easy to access and communication was easy and professional.”

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(Car Insurance) - Posted 7 years ago

“I've never done online insurance and I found it easy to do and helpfully to go through all the details beforehand so yes I will do this again”

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(Car Insurance) - Posted 7 years ago

“Reading through some of these comments I wonder....is this really the same company that dealt with my claim recently?. I'm not insured with esure as the don't do taxi insurance, but I was involved in a collision with one of their customers recently (non fault, I was parked) and within hours of the accident I was contacted by them asking if I would like them to sort everything out for me regarding the claim. It was all done over the phone, without any forms to fill in and without any hassle whatsoever. The repair was done by their approved garage and also done very swiftly I have nothing but praise for this company, and would recommend them to anyone”

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Posted 7 years ago

“Costumer service was s amazing with friendly staff who explained everything simply for me. And all my needs have been met to more of what was expected”

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(Car Insurance) - Posted 7 years ago

“Very efficient”

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(Home Insurance) - Posted 7 years ago

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Esure is rated 3.4 based on 1,909 reviews