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Esure Reviews

3.4 Rating 1,916 Reviews

61 %

of reviewers recommend Esure

Company Reviews

3.4

Based on 1,916 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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Esure 1 star review on 25th December 2024

Esure 1 star review on 25th December 2024

Esure 1 star review on 16th September 2024

Esure 1 star review on 16th June 2024

Esure 1 star review on 16th June 2024

Esure 1 star review on 16th June 2024

Esure 1 star review on 26th January 2024

5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“no problems - just tick & go! no annoying streams of follow up marketing literature either”

Helpful Report

(Car Insurance) - Posted 7 years ago

“Fantastic, efficient and very helpful service ..”

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(Car Insurance) - Posted 7 years ago

“Very friendly and helpful and the cheapest i could find”

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(Car Insurance) - Posted 7 years ago

“Cheap and good for what I wanted.”

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(Car Insurance) - Posted 7 years ago

“I was Quite happy with the information and the service I received from esure hope to hear from them early in January with a new quote”

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(Car Insurance) - Posted 7 years ago

“it a very service and very help full staff”

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(Car Insurance) - Posted 7 years ago

“Fair priced insurance for my car”

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(Car Insurance) - Posted 7 years ago

“CANNOT GIVE REPORT AS I HAVE NOT HAD REASON TO USE THE INSURANCE YET.”

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(Home Insurance) - Posted 7 years ago

“Always ready to help when needed.”

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(Car Insurance) - Posted 7 years ago

“A disorganized company, the employees of which are unable to pay close attention to detail to documents provided, leading to an inaccurate and overpriced policy. I would have forgiven this, if the problem was rectified however it still is not due to the fact that they have a huge backlog of unanswered emails. I cleared up my issue over the phone but it seems no action was in fact taken therefore email correspondence is all I can rely on in order to leave a trail of evidence.”

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Posted 7 years ago

“Car insurance isn't about brand loyalty: it's about good service and effective cover at the best possible price. When I took out my policy with esure, the company fulfilled my requirements: I don't need razzmatazz, I just want to be able to get on with my life, knowing that my legal requirements are covered.”

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(Car Insurance) - Posted 7 years ago

“this company will attempt to fleece you at renewal. I have just had a renewal with a 52% increase on a home buildings insurance. I have maximum no claims as I have not made a claim in 20 years with any insurance company. Got a better quote and improved policy at a cheaper price that I was quoted for last year. Win Win when you look around.”

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Posted 7 years ago

“Didn't get help enough”

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(Car Insurance) - Posted 7 years ago

“Good so far in all respects. Helpful staff, who seem above average in many respects. Good experiences in all respects.”

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(Car Insurance) - Posted 7 years ago

“Excellent service would recommend esure to everyone”

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(Car Insurance) - Posted 7 years ago

“Have had no problems with this company so far since switching from my previous company the yearly premium was reasonable and I hope I'm not disappointed if I ever need to make a claim , or have no problems leaving the company at the end of the agreement if I choose to do so”

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(Car Insurance) - Posted 7 years ago

“Fortunately I have not found it necessary to make a claim therefore I cannot really comment on e-sure's performance. Until I need to make a claim an insurer is just another motoring expense.”

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(Car Insurance) - Posted 7 years ago

“I had to make numerous phone calls to get the company to provide the insurance documents that I required.”

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(Car Insurance) - Posted 7 years ago

“Really easy to set up with no hassle at all”

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(Car Insurance) - Posted 7 years ago

“Simple and easy to set up a policy. All questions were dealt with fast and friendly staff made everything from start to finish a swift ride. My experience was absolutely stress free. I am very happy with esure. The staff made everything seem easy and helped set up policy without any problems at all. Very happy customer!”

Helpful Report

(Car Insurance) - Posted 7 years ago

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Esure is rated 3.4 based on 1,916 reviews