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Esure Reviews

3.4 Rating 1,926 Reviews

60 %

of reviewers recommend Esure

Company Reviews

3.4

Based on 1,926 reviews

Customer Service
Communication Channels	Telephone, Live Chat

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Esure 1 star review on 25th December 2024

Esure 1 star review on 25th December 2024

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Esure 1 star review on 16th June 2024

Esure 1 star review on 16th June 2024

Esure 1 star review on 16th June 2024

Esure 1 star review on 26th January 2024

5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Good”

Helpful Report

(Home Insurance) - Posted 10 years ago

“Very efficient”

Helpful Report

(Car Insurance) - Posted 10 years ago

“E sure gave me the cheapest quote and the staff are always happy to answer questions”

Helpful Report

(Car Insurance) - Posted 10 years ago

“i AM SATISFIED WITH THE POLICY OFFERED.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“I will wait and see what my new premium is before replying.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“excelent response to claim for broken winscreen”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Contacting Esure customer service is like a miracle! I'm very disappointed! I sold a car and I could not cancel my policy for 2 days because I could not reach any advisor ! It is ridiculous! Listening for that annoying music! Overall I spent around 6 h of waiting on hold !!! They charge for cancelling policy but they do not want to send proof of cost for cancelling so they do not do money refunds ! There is call back service up to 2h ... Yeah you can wait forever, but you will not receive a call back... POOR SERVICE”

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Posted 10 years ago

“I wanted to add my daughter to my policy after taking it. She has a clean licence and has made no claims on her own policy. Esure's charges were excessive and disappointing.”

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(Car Insurance) - Posted 10 years ago

“I have found Esure to be excellent with customer care. They responded to my claim quickly and efficiently, they kept me up to date with my car repairs by text and made the stress of the car accident easier to deal with I would recommend them to anyone. Thank You”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Vry quick and efficient. Claim made entirely over the phone.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Very good service from start to finish. Like the idea of documents being online so there when needed.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Brill in every way thanks”

Helpful Report

(Car Insurance) - Posted 10 years ago

“I am please with the service & it saved me alot of time with regards to reseaching companies”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Average”

Helpful Report

(Home Insurance) - Posted 10 years ago

“Good”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Good value for money and easy to arrange”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Overall good service and saved me money for which I am most grateful. Thank you”

Helpful Report

(Car Insurance) - Posted 10 years ago

“As a result of a No fault incident,, Esure advised me on what to do, arranged collection & got my car repaired ASAP & successfully recovered my excess.”

Helpful Report

(Car Insurance) - Posted 10 years ago

“Very happy so far,”

Helpful Report

(Car Insurance) - Posted 10 years ago

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Esure is rated 3.4 based on 1,926 reviews