Esure Reviews

Name: Esure
Rating: 3.41

3.4 Rating 1,917 Reviews

61 %

of reviewers recommend Esure

Company Reviews

Questions

Metrics

3.4

Based on 1,917 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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Esure 1 star review on 25th December 2024

Anonymous

Esure 1 star review on 16th September 2024

Paula

John Aitchison

Esure 1 star review on 26th January 2024

Vytas

Anonymous

Anonymous // 01/01/2019

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“I have found Esure to be excellent with customer care. They responded to my claim quickly and efficiently, they kept me up to date with my car repairs by text and made the stress of the car accident easier to deal with I would recommend them to anyone. Thank You”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Vry quick and efficient. Claim made entirely over the phone.”

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(Car Insurance) - Posted 9 years ago

“Very good service from start to finish. Like the idea of documents being online so there when needed.”

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(Car Insurance) - Posted 9 years ago

“Brill in every way thanks”

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(Car Insurance) - Posted 9 years ago

“I am please with the service & it saved me alot of time with regards to reseaching companies”

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(Car Insurance) - Posted 9 years ago

“Average”

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(Home Insurance) - Posted 9 years ago

“Good”

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(Car Insurance) - Posted 9 years ago

“Good value for money and easy to arrange”

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(Car Insurance) - Posted 9 years ago

“Overall good service and saved me money for which I am most grateful. Thank you”

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(Car Insurance) - Posted 9 years ago

“As a result of a No fault incident,, Esure advised me on what to do, arranged collection & got my car repaired ASAP & successfully recovered my excess.”

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(Car Insurance) - Posted 9 years ago

“Very happy so far,”

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(Car Insurance) - Posted 9 years ago

“Found the whole experience very good indeed and very helpful”

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(Car Insurance) - Posted 9 years ago

“esure is a good provder nice to deal with”

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(Car Insurance) - Posted 9 years ago

“No complaints what ever”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Good company to deal with”

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(Car Insurance) - Posted 9 years ago

“changed address during year,no admin. charge,no hanging on phone.very satisfoctory”

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(Home Insurance) - Posted 9 years ago

“No problems when it came renewing my policy. It went through automatically when it was due. The renewal quotation was also good.”

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(Home Insurance) - Posted 9 years ago

“Good website easy to understand”

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(Car Insurance) - Posted 9 years ago

“It as easy to use and very straight forward. Couldn't have been simpler !”

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(Car Insurance) - Posted 9 years ago

“Brilliant Service”

Helpful Report

(Car Insurance) - Posted 9 years ago

Esure is rated 3.4 based on 1,917 reviews