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Esure Reviews
3.4
Rating
1,924
Reviews
60
%
of reviewers recommend
Esure
Company
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3.4
Based on 1,924 reviews
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"AVOID \r\nBeen with esure for more than 5 year. Had none fault accident. They provided me with a hire car. Everything was going well till I found out I had to return my hire car after 21 days so I requested to extend my hire car as my claim still not settled. Esure said they authorised on 19\/12\/2024 for me to keep the hire car till 03\/01\/2025. ( I got proof of that) \r\n\r\nI get a phone call from enterprise asking me to give them the hire car back today 24\/12\/2024. And I owe them \u00a3296 as esure never authorised for me to keep the car till 03\/01\/2025. I spent hours n hours on phone to esure but didn\u2019t get any where (24\/12\/2024).\r\nAll I got YOU NEED TO RETURN THE CAR TO ENTERPRISE. You should have given the hire car back to enterprise on 20\/12\/2024. \r\nReally disappointed with esure and I will be taking an action against them. \r\n I had to pay \u00a3417 today so I can keep the hire car till 27\/12\/2024. \r\nMY CLAIM STILL NOT SETTLED. \r\nNo one should have to deal with this on Xmas eve."
Anonymous
"AVOID \r\nBeen with esure for more than 5 year. Had none fault accident. They provided me with a hire car. Everything was going well till I found out I had to return my hire car after 21 days so I requested to extend my hire car as my claim still not settled. Esure said they authorised on 19\/12\/2024 for me to keep the hire car till 03\/01\/2025. ( I got proof of that) \r\n\r\nI get a phone call from enterprise asking me to give them the hire car back today 24\/12\/2024. And I owe them \u00a3296 as esure never authorised for me to keep the car till 03\/01\/2025. I spent hours n hours on phone to esure but didn\u2019t get any where (24\/12\/2024).\r\nAll I got YOU NEED TO RETURN THE CAR TO ENTERPRISE. You should have given the hire car back to enterprise on 20\/12\/2024. \r\nReally disappointed with esure and I will be taking an action against them. \r\n I had to pay \u00a3417 today so I can keep the hire car till 27\/12\/2024. \r\nMY CLAIM STILL NOT SETTLED. \r\nNo one should have to deal with this on Xmas eve."
Anonymous
"They linked my account with my boyfriend\u2019s car insurance policy from years ago because we lived at the same postal address. Because of this I could never log in to my account with my email address, despite repeated calls and promises that they had referred the problem to their IT dept. After months of this I finally cancelled my policy today and started a new one with Sheila\u2019s wheels, only to find out they are the same company, so I still couldn\u2019t log in! They then tried to charge me \u00a326 to cancel a policy I\u2019d had for less than an hour, thankfully I stuck to my guns and they agreed to pay me the full amount. This is a huge security problem, if I wasn\u2019t still with my partner it would be a massive problem! In over a year I have never once been able to view my documents, and when I call I have to pretend I don\u2019t have my policy number otherwise the automated system sends an email to get through which I obviously can\u2019t open! Avoid this company they are just scum."
Paula
"Impossible to speak to a human if u dont have a policy with them, after one of their insured drivers crashed into my neighbours wall resulting in all the debris falling into my drive, heres what Im left with 6 weeks later and still heard nothing from them, absolutely shocking."
John Aitchison
"Impossible to speak to a human if u dont have a policy with them, after one of their insured drivers crashed into my neighbours wall resulting in all the debris falling into my drive, heres what Im left with 6 weeks later and still heard nothing from them, absolutely shocking."
John Aitchison
"Impossible to speak to a human if u dont have a policy with them, after one of their insured drivers crashed into my neighbours wall resulting in all the debris falling into my drive, heres what Im left with 6 weeks later and still heard nothing from them, absolutely shocking."
John Aitchison
"Scammers after my claim i was ask to pay in full my policy same amount of cost to repair my car after i contact esure treu chat operator left chat 5 times i didnt get any info way i have pay in full after i let know i record chat to my soliciter operator left chat"
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01/01/2019
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Barrie
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“
No complaints what ever
”
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(Car Insurance) - Posted 10 years ago
Anonymous
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“
Good company to deal with
”
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(Car Insurance) - Posted 10 years ago
Anonymous
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“
changed address during year,no admin. charge,no hanging on phone.very satisfoctory
”
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(Home Insurance) - Posted 10 years ago
Raymond
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“
No problems when it came renewing my policy. It went through automatically when it was due. The renewal quotation was also good.
”
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(Home Insurance) - Posted 10 years ago
Matthew
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“
Good website easy to understand
”
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(Car Insurance) - Posted 10 years ago
Anonymous
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“
It as easy to use and very straight forward. Couldn't have been simpler !
”
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(Car Insurance) - Posted 10 years ago
John
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“
Brilliant Service
”
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(Car Insurance) - Posted 10 years ago
Jeewan
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“
Very good provider.. No hassle nothing ..
”
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(Car Insurance) - Posted 10 years ago
Jeewan
Verified Buyer
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“
Very good provider.. No hassle nothing ..
”
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(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
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“
Fast and Professional on-line service
”
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(Car Insurance) - Posted 10 years ago
Anonymous
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“
I have had no problem with my car insurance with esure
”
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(Car Insurance) - Posted 10 years ago
Melvyn
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“
A very good insurance company
”
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(Car Insurance) - Posted 10 years ago
Sheila
Verified Buyer
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“
Good service value for money
”
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(Car Insurance) - Posted 10 years ago
Craig
Verified Buyer
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“
Not made a claim so can't comment on that but no problems with policy
”
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(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
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“
I would liked to have had my policy sent to me ?
”
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(Car Insurance) - Posted 10 years ago
David
Verified Buyer
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“
I can only say ensure were very good in every way
”
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(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
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“
AVOID
”
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(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
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“
Found them very friendly and helpful would chose them again
”
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(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
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“
Happy with service to date
”
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(Home Insurance) - Posted 10 years ago
David
Verified Buyer
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“
Have not made any claim under this policy
”
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(Car Insurance) - Posted 10 years ago
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Esure
is rated
3.4
based on
1,924
reviews
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