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Eurosender Reviews

3.7 Rating 2,046 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,046 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
Visit Website

Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 23rd June 2025
Paterson
Eurosender 1 star review on 16th June 2025
I Contacted WhatsApp Number (+ 4 4 73 88 6 97 9 58.) When I Was Scammed By Online Investors
Eurosender 1 star review on 11th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Eurosender 5 star review on 28th May 2025
Paradigmrecoveryfirm (at) Gmail......com
Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
18
Anonymous
Anonymous  // 01/01/2019
Happy with the service applied.
Helpful Report
Posted 5 years ago
Paid for fake servis Instead of 3 days, 15 days! all goods damaged. Very ignorant company, personnel. Worst experience ever. Request 100% money back. Paid for 400€ insurance, but they have 60 days!!! to respond?!
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Posted 5 years ago
I sent a parcel and Eurosender lost it, I was the one finding it and after that, it took a month to get to me. After complaining about that I still haven't had an answer. Very poor service, it wasn't the first time I used this service but after this, it was the last one.
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Posted 5 years ago
Excelente
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Posted 5 years ago
Ovaj put odlicno.svaka cast ,jako brzo
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Posted 5 years ago
Very fast! Top
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Posted 5 years ago
Not picked up or delivered as scheduled and very weak customer care service. No team work among employees.
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Posted 5 years ago
Die Anmeldung per internet ging ganz gut. Aber -Die Abholung brauchte tatsächlich 3 Anläufe. 1 Tag keiner kam. Servicenummer angerufen - lange Warteschleife. Vertröstung auf den kommenden Tag. am nächsten Tag auch nicht ... Servicenummer angerufen - lange Warteschleife. Vertröstung auf den kommenden Tag. Am 4 Tag und nach drei Servicecenter Anrufen kam der DpD Service dann endlich, aber auch mit der Abholnote (Aufkleber) mit Datum vom Vortag.... Wer soll sich so lange Urlaub nehmen um auf die Abholung eines Paketes zu warten??? Die von Ihrer Servicehotline rausgegebenen Nummer des DPD zur Klärung der Abholung war erstens Kostenpflichtig, zweitens nur mit Automatenstimme, die es selbst nach 10 facher Wiederholung nicht schaffte die ORDERNR. korrekt zu erfassen schlicht eine Katastrophe. D.h. bei DPD eine glatte 6. Das ist nicht Kundenorientiert!
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Posted 5 years ago
Very good.
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Posted 5 years ago
mauvaise synchronisation pour les dates d'enlèvement parfois longue.
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Posted 5 years ago
Оплатил услуги за отправку шуроповерта и 2 литеевых батарей. Эта компания eurosender является посредником между заказчиком и DHL. На сайте я не видел предупредительных сообщений об отправки таких батарей . Посылка только через 8 дней вернулась ко мне . На сайте DHL есть вся необходимая информация об отправке таких батарей .Я завел аккаунт на DHL и что вы думаете ? Отправка одной и той же посылке на сайте DHL и eurosender с разницей 42,8 процента . На DHL дешевле . eurosender пересылает свои заказы DHL и все . Лучше работать напрямую с DHL без посредников . Остается мне вернуть деньги за первую пересылку .Компания не хочет мне возвращать полную стоимость .
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Posted 5 years ago
Alles zuverlässig, schnell und günstig. Hervorragend !!!
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Posted 5 years ago
ich hatte Riesenprobleme zwei große Hifi-Lautsprecher in OVP ohne Palette nach Polen zu versenden. DHL und andere haben rumgezickt. Eurosender hat den Job nicht billig aber sicher erledigt. Tom
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Posted 5 years ago
Used Eurosender because of a recommendation but was severely disappointed. My luggages took almost a month to arrive at the final destination, I had to be calling and sending emails to know where they were because nobody would contact me. Besides that, one of the luggages was delivered completely broken and Eurosender informed that a luggage itself was not covered by insurance. I felt extremely wronged and with no return/refund whatsoever, I do not recommend.
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Posted 5 years ago
Everything goes smoothly as expected.
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Posted 5 years ago
Very satisfied!
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Posted 5 years ago
Gute Kommunikation, flexible Gestaltung der Abholung, faire Preise. Gerne wieder.
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Posted 5 years ago
All was as expected.
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Posted 5 years ago
Parcel collected and delivered according to schedule
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Posted 5 years ago
Sigurna i brza dostava. Mala zamjerka zbog sitnih oštećenja paketa.
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Posted 5 years ago
Eurosender is rated 3.7 based on 2,046 reviews