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Eurosender Reviews

3.7 Rating 2,046 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,046 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
Visit Website

Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 23rd June 2025
Paterson
Eurosender 1 star review on 16th June 2025
I Contacted WhatsApp Number (+ 4 4 73 88 6 97 9 58.) When I Was Scammed By Online Investors
Eurosender 1 star review on 11th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Eurosender 5 star review on 28th May 2025
Paradigmrecoveryfirm (at) Gmail......com
Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
18
Anonymous
Anonymous  // 01/01/2019
Very good services!
Helpful Report
Posted 5 years ago
Hi there, Thank you for your review. I am glad you liked our service. Please let us know what we can do for you in the future. Paul
Posted 5 years ago
ottima esperienza
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Posted 5 years ago
Hi there, Thank you for your review. I am glad you are pleased with our service. Don't forget to spread the word :). Paul
Posted 5 years ago
professionalità e celerità
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Posted 5 years ago
Hi Gianmarco, Thank you for your review. Your kind words are greatly appreciated. It's a pleasure to have you as a customer. Paul
Posted 5 years ago
O representante da eurosender, não tem categoria para ser vosso representante.
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Posted 5 years ago
Hi Fernando, I am truly sorry if you felt that our staff mistreated you or were unprofessional at any point. They are highly trained in customer satisfaction and always have this as priority. Nevertheless, they do not know what they can and what they cannot do for our customers; considering that we are in a commission. I apologize for all the unpleasant experience and confident that your next shipment will be more pleasant. Looking forward for your future shipping needs. Paul
Posted 5 years ago
you are very good
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Posted 5 years ago
Hi there, Thank you for your review. We greatly appreciate your feedback. Looking forward to hear from you in the future. Paul
Posted 5 years ago
Alles gut gelaufen - kann man getrost weiterempfehlen!
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Posted 5 years ago
Hi there, Thank you for your review. I am glad we have met your expectations. Looking forward to hear from you in the future. Paul
Posted 5 years ago
What is your service? You rejected me once and even until now i get no tracking. Infact i dont know where the letter is at the moment.
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Posted 5 years ago
Hi there, Thank you for your review. I am sorry you had some some unpleasant experience with you order. Please understand we are working hard to have your parcel collected as soon as possible. I would kindly ask you to reply to our email that was sent to you on Tue, 3 Mar 2020 at 4:24 PM so we can proceed further. Looking forward to hear from you soon. Thank you in advance. Paul
Posted 5 years ago
Timp scurt de livrare, fara incidente.
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Posted 5 years ago
Hi Toma, We are incredibly grateful that you took the time out to leave us a 5-Star review. I am happy to have you as a customer. Paul
Posted 5 years ago
Très bon service. Merci
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Posted 5 years ago
Hi Fatima, Thank you so much for taking the time to leave us a rating. It's a pleasure to have you as a customer. Paul
Posted 5 years ago
The stuff is always there for me to help And i am completely satisfy with your service. Thank you
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Posted 5 years ago
Hi Yasir, Thank you for your sweet review. Our staff will love your comment. It's customers like you that keep us going. Paul
Posted 5 years ago
Reliable service, user friendly page and clear instructions. Dates worked as promised. Great value for money.
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Posted 5 years ago
Hi Alex, Thank you for taking the time to leave us a review. I am glad you found our service useful. Looking forward to hear from you in the future. Paul
Posted 5 years ago
Ok! Totul a decurs perfect.
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Posted 5 years ago
Hi Mihaela, Thank you for your review. I am glad everything went well, I did not expect any less :). Please let us know what we can do for you in the future. Paul
Posted 5 years ago
Thank you, parcel arrived on time.
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Posted 5 years ago
Parcel is more than 2 weeks delayed and I have now been told they can’t find it... Absolutely disappointing...
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Posted 5 years ago
Hi Alejandro, Thank you for your review. I am very sorry that your parcel was lost. We understand that this can be a nightmare for you and this is why we have a specific department specialized in handling our customers claims. We will try our best to get the best outcome from the insurance company for you. There is a procedure that must be followed in order to get compensation though. Please respond to our email that was sent to you today at 14:19 as soon as you can so we can proceed with an insurance claim. Looking forward to hear from you soon. Paul
Posted 5 years ago
Sehr gut, immer wieder
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Posted 5 years ago
Hi Peter, Thank you for your review. Your feedback is greatly appreciated. It's a pleasure to have you as a customer. Paul
Posted 5 years ago
Package retrieved and delivered on time. Very good coordination and excelent service!
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Posted 5 years ago
Hi Adelina, Thanks so much for sharing your experience with us. We hope to hear from you again soon. Paul
Posted 5 years ago
Não foi feito o serviço e foi cobrado na mesma. Também não me foi dito que não tinha sido efetuado o serviço.
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Posted 5 years ago
Hello, Thank you for your review. I am sorry your parcel was not collected as expected. According to the courier your parcel was not collected because no one was present at the pick-up location. Please don't get me wrong, I believe what you are saying. I have just sent you an email with a request to confirm a new collection date. Please respond to us as soon as you can so we can proceed. Looking forward to hear from you soon. Paul
Posted 5 years ago
Sve super 😁
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Posted 5 years ago
Hi Goran, Thank you for your review. I am glad you liked our service. Looking forward for your future shipping needs. Paul
Posted 5 years ago
Não estou nada satisfeita com o serviço prestado. Após quase 2 semanas a minha encomenda ainda não chegou ao seu destino final
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Posted 5 years ago
Hi Ana, Thank you for your review. I am sorry for the delays we experienced with your order. Please understand that in logistics factors like bad weather, heavy traffic or simply technical errors could causer delays. According to the tracking number the courier tried to deliver your goods today, however, was unsuccessful because no one was present at the delivery address. Please make sure someone is present at the delivery address tomorrow as the driver will make another delivery attempt tomorrow. If you have any questions please send us an email at help@eurosender.com. Thank you in advance. Paul
Posted 5 years ago
Utilizzato il servizio x spedizione internazionale. Puntuali nel ritiro a domicilio e nei tempi di consegna. La prossima settimana lo userò per un'ulteriore invio internazionale.
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Posted 5 years ago
Hi Simone, Thank you for your review. I am glad you found our service useful. Looking forward for your future shipping needs. Paul
Posted 5 years ago
Eurosender is rated 3.7 based on 2,046 reviews