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Eurosender Reviews

3.7 Rating 2,046 Reviews
68 %
of reviewers recommend Eurosender
3.7
Based on 2,046 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Eurosender Reviews
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Phone:

+4420 8123 6306

Email:

help@eurosender.com

Location:

9, rue du Laboratoire L-1911 Luxembourg
1911

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Eurosender 1 star review on 23rd June 2025
Paterson
Eurosender 1 star review on 16th June 2025
I Contacted WhatsApp Number (+ 4 4 73 88 6 97 9 58.) When I Was Scammed By Online Investors
Eurosender 1 star review on 11th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Eurosender 5 star review on 28th May 2025
Paradigmrecoveryfirm (at) Gmail......com
Eurosender 1 star review on 3rd December 2024
Theodora Nikolaidou
Eurosender 1 star review on 8th July 2024
Kate
Eurosender 1 star review on 8th July 2024
Kate
18
Anonymous
Anonymous  // 01/01/2019
Totally useless, ill-informed, unsupportive, difficult to contact. Will NEVER use again
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Posted 3 years ago
Things went great and fast. Thanks a lot. One thing that could have helped would have been to give a little bit of instruction about pick-up time. Plus as I was abroad i didn't get a message from the courrier to say that the package had been delivered.
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Posted 3 years ago
Perfect delivery to Switzerland
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Posted 3 years ago
Pour moi tout c'est très bien passé, très bon rapport qualité prix. aussitôt commandé que l'enlèvement à été effectué 3 jours après c'était arrivé en Indonésie.
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Posted 3 years ago
Very good, good pricing.
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Posted 3 years ago
Fast and effective delivery. Only downside is the price, but otherwise everything was excellent
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Posted 3 years ago
Ich bin sehr zufrieden.
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Posted 3 years ago
Als langjähriger Kunde bin ich immer sehr zufrieden mit der Abwicklung. Wir beliefern mehrere Länder und es funktioniert immer recht gut. Schade, das für die Schweiz nur Express und kein preiswerter Standardversand angeboten wird.
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Posted 3 years ago
Very good company.
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Posted 3 years ago
12 days after paying for 3 day shipping, I am still waiting for delivery! DHL, Eurosender's shipping partner in my case, has been absolutely incompetent, or maybe just uncaring, but do es it matter, when the result is an empty space where one's shipment should be?
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Posted 3 years ago
Good service!
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Posted 3 years ago
Euro Sender was nothing short of terrific. The arrangement and paperwork was easy to manage, the parcel was collected exactly as promised, it was delivered sooner than I expected and the recipient was very pleased with the way it was delivered. Use Eurosender - they provide a terrific service at a fair price.
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Posted 3 years ago
Très bon service avec tarifs compétitifs. Satisfait, j'utiliserais de nouveau si nécessaire.
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Posted 3 years ago
No body from DHL picked my packet two times, and when called support they did not understant that literaly nobody picked up the documents, nobody came. Instead, they tried to put blame on me, support asked questions what am I sending, that I have to show my passport to currier, and other usless things - the point was currier did not showed up two times.
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Posted 3 years ago
great job!everything delivered on time
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Posted 3 years ago
I wish there was -5..Worst service ever. Wasted my money.. almost 115 euros.. then they tell me to pay extra 50 euros for customs to get your package. How did the package travel from my country to Germany without passing through customs. You call them, and no one speaks. You call DhL, they tell you they speak only German. sicken 🤮 🤮. And it's 3 weeks now, I don't even know who has my package. BS.
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Posted 3 years ago
delivery on time
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Posted 3 years ago
Bad payment processing
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Posted 3 years ago
Nisem zadovoljen z vasim nacinom dela , vse sem moral storiti sam da je bil paket prevzet
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Posted 3 years ago
I have had a truly horrible experience with them. When their courier refused to pick up my parcel for no good reason (no items in the parcel were on their prohibited list, but we got a vague 'internal policy'), they have refused to provide me a full refund. Proceed at your own peril if you want to waste time and money and get some of the poorest customer service I have ever encountered.
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Posted 3 years ago
Eurosender is rated 3.7 based on 2,046 reviews