Name: Evans Halshaw
Rating: 2.32

“Part exchanged my car today at Evans Halshaw, Gloucester. Elliot Gale, the sales rep, was very professional, and made the whole experience from start to finish, very straight forward. Thank you Elliot, keep up the good work.”

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Posted 6 years ago

“Great service by all staff, really friendly and helpful, especially Luke and Sam in the Norwich Centre, although I cannot complain about any of the staff in there. I have just brought a Mercedes Benz A Class and up to now I cannot fault anything. Quick, efficient service and I feel confident that if anything is to go wrong, then I can approach them and know they will sort it out. Thanks lads.”

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Posted 6 years ago

“Bought car from Evans Halshaw Hull East and had great experience. Kept me upto date on the full process which was easy, and collected when it was convenient for me”

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Posted 6 years ago

“Don't care about the customer”

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Posted 6 years ago

“Bought a car last month and paid a refundable deposit of £200 to bring my new car from another Evans Halshaw showroom for me to look at and buy. It was agreed that this £200 deposit would be refunded straightaway once completion of the sale was completed. The sale of the car was completed on 22nd Feb 2020 and i was told i wiuld receive the refund no later than 5 days later (24th feb 2020). It is now 3rd March 2020, 21 days after deposit was taken and still NO REFUND! Contact Evans Halshaw they said they have processed it but checked with my bank and there are no refunds showing or even pending. MORALE OF STORY DON'T BELIEVE A WORD CHESTER BRANCH OF EVANS HALSHAW TELL YOU AS IT IS ALL LIES!”

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Posted 6 years ago

“Yep I totally agree, Evans halshaws are crooks don't be fooled by them, found out 2 months after buying my car off them it was from a motor auctions,I will never buy a car off them again, not bothered contacting them because they'll just fob me off, I can't be bothered with all the hassle”

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Posted 6 years ago

“sold me broken car, i contacted service center next day and for 4 weaks they did absolutely nothing, managers do not answer on emails, and when u call, they saying we will call you back, what is not happening”

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Posted 6 years ago

“Part exchanged my car at Evans Halshaw Shiremoor .Carl Dunn was the sales rep dealing with me. I have dealt with Mr Dunn on a number of occasions and found him to be honest helpful and efficient. I have only had 1 issue in all the times I have used them ,This issue was dealt with straight away .Never had any problems with staff all very helpful.I have recommended numerous family members to use Evans Halshaw which they have and all very happy with the service and cars they have bought .Would certainly recommend Evans Halshaw to anyone looking for a new or used car”

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Posted 6 years ago

“I have never been treated so badly in all my life. I had an agreed deal with Evan's Halshaw Vauxhall in leeds. my old car was valued on site and test driven by them for part ex on a new car. I paid the deposit signed up for the car I even paid in full as requested over the internet at home the same day. They rang me next day saying I had to pay 700 pounds extra as they said the part ex they were giving on my car was not actualy worth it to them!. This is after the deal was done signed up and id paid in full. all that was left was to collect the car. This company is an absolute disgrace. they use very dodgy dealing practices at best and actualy break the law. Trading standars told me I had a legally enforceable contract and they are in breach of it. I am currently dealing with trading standards and taking legal advise as well I get free through my house insurance.”

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Posted 6 years ago

“Called in to ask for some information regarding a new purchase Vauxhall Astra at the Hull branch spoke to a James Henderson very helpful chap he said he would look into sourcing a suitable car, that was a couple of weeks ago, received a phone call from another sales person at the branch did not get his name but what an arrogant rude person in fact I did intend to call back in this week with a view to purchasing a new car but not anymore after listening for a good ten min to this so called sales person, the abuse was down to me not giving him a straight answer am I buying or not if not I might as well put the phone down on you that was just a small portion of an arrogant so called sales person, well Evan Halshaw Hull one less customer to abuse, needless to say I won’t be purchased my new car from you.”

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Posted 6 years ago

“Good and easy to deal with”

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Posted 6 years ago

“AVOID!!!!!!!! Would put 0 stars if I had the option! Total CON ARTISTS!!!! Purchased a Mercedes A class from Evans halshaw Gateshead. 11 faults in 11 months not what you expect on a £11,630 car! Only had the car 8 months of actually owning it as it has been in the garage for 3 months! Was told that the car was at Mercedes garage - YET ANOTHER LIE as we contacted Mercedes and asked where our car was to which they replied the car has never been to a Mercedes garage anywhere in the UK! We then contacted Evans Halshaw again for them to turn around and say well actually it’s in a garage in South Shields which is an approved garage, as they could not get my car booked into Mercedes! YET ANOTHER LIE! We rang Mercedes back and they said they could book my car in straight away and we could bring it straight in!!! Once I got my car back, I had not even driven off the forecourt and my engine management light was back on (the issue I took my car in for 2 weeks prior) NOT ONLY THAT... They Wangled the figures when we bought the car - told that this is usual practice so we could justify getting a decent trade in price - told this wouldn’t effect us! YET ANOTHER LIE now when trying to get a refund for this car we were told because of the “wangled figures” that they are offering us thousands of pounds less!! Absolute joke!!! Yes there has been lots of work done on the car, but we paid for a warranty to cover it! Considering I am 6 1/2 months pregnant and they give me my car back after air bags malfunctioning and being told that it had only had a sensor being done on it is an absolute joke! Then to be told from The manager, Matt Potts that we’ve “just been unlucky” is absolutely disgusting when asking if he would put his pregnant partner or daughter in that car! Total lack of respect and disgusting attitude!”

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Posted 6 years ago

“AVOID!!!!!!!! Would put 0 stars if I had the option! Total CON ARTISTS!!!! Purchased a Mercedes A class from Evans halshaw Gateshead. 11 faults in 11 months not what you expect on a £11,630 car! Only had the car 8 months of actually owning it as it has been in the garage for 3 months! Was told that the car was at Mercedes garage - YET ANOTHER LIE as we contacted Mercedes and asked where our car was to which they replied the car has never been to a Mercedes garage anywhere in the UK! We then contacted Evans Halshaw again for them to turn around and say well actually it’s in a garage in South Shields which is an approved garage, as they could not get my car booked into Mercedes! YET ANOTHER LIE! We rang Mercedes back and they said they could book my car in straight away and we could bring it straight in!!! Once I got my car back, I had not even driven off the forecourt and my engine management light was back on (the issue I took my car in for 2 weeks prior) NOT ONLY THAT... They Wangled the figures when we bought the car - told that this is usual practice so we could justify getting a decent trade in price - told this wouldn’t effect us! YET ANOTHER LIE now when trying to get a refund for this car we were told because of the “wangled figures” that they are offering us thousands of pounds less!! Absolute joke!!! Yes there has been lots of work done on the car, but we paid for a warranty to cover it! Considering I am 6 1/2 months pregnant and they give me my car back after air bags malfunctioning and being told that it had only had a sensor being done on it is an absolute joke! Then to be told from The manager, Matt Potts that we’ve “just been unlucky” is absolutely disgusting when asking if he would put his pregnant partner or daughter in that car! Total lack of respect and disgusting attitude!”

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Posted 6 years ago

“Worksop Branch closed down suddenly, to no fault of my own I had to cancel my Emac plan and they charged me £30 for doing this.”

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Posted 6 years ago

“Paid deposit for car but went on and sold car, very poor customer services and sales man”

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Posted 6 years ago

“Evans Halshaw are a bunch of incompetent crooks who sold me a faulty car and have the worst communication ever. They're unreliable and I will never be buying with them again. Wouldn't even provide me with a temp car whilst mine was being "fixed" even though I was entitled. They are crooks!!”

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Posted 6 years ago

“I wish I had read reviews before I purchase. The staff lie just dont buy anything from them Nothing not even a tyre”

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Posted 6 years ago

“Shameful service Took my car in under warranty and they can not even look at it for 18 days due to backlogs,! They can’t even provide me with a courtesy car as there are none available ! They can sub contract my repair out though through an approved VAT registered garage but they didn’t tell me that I had to find that out myself! This mess has not only affected my disability, it has impacted on my work, my hospital and drs appointments. Told I would receive a call Monday just gone and still waiting 4 days later! When you do try to call the dealership you go through to their call centre instead! Disgusting!”

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Posted 6 years ago

“Terrible Took my car in under warranty with a fault and they can’t even look at it for 18 days due to backlogs! EH can’t even give me a courtesy car as they have none available! This has had an impact on my disability, my work, hospital and drs appointments Shameful service”

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Posted 6 years ago

“I have never been treated so badly in all my life. I had an agreed deal with Evan's Halshaw Vauxhall in leeds. my old car was valued on site and test driven by them for part ex on a new car. I paid the deposit signed up for the car I even paid in full as requested over the internet at home the same day. They rang me next day saying I had to pay 700 pounds extra as they said the part ex they were giving on my car was not actualy worth it to them!. This is after the deal was done signed up and id paid in full. all that was left was to collect the car. This company is an absolute disgrace. they use very dodgy dealing practices at best and actualy break the law. Trading standars told me I had a legally enforceable contract and they are in breach of it. I am currently dealing with trading standards and taking legal advise as well I get free through my house insurance.”

Helpful Report

Posted 6 years ago

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

Evans Halshaw Reviews