EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,604 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 16th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very happy with finished product”

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Posted 3 years ago

“Very pleased with the professional work done and the customer service was also very professional, thank you all!”

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(Mail In) - Posted 3 years ago

“The final product was of high quality, and it was done within a reasonable timeframe.”

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(CT - New London) - Posted 3 years ago

“Expert service and results!”

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(Mail In) - Posted 3 years ago

“Communications and timeliness were very good. Quality of the audio CD (transferred from cassette) was good.”

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(Mail In) - Posted 3 years ago

“Hi, Sad to say the quality of the reel transfer to digital was poor. I know the reels were quite old and didn’t know what to expect. My daughter had to use a song identifier app to get a list of the songs on the digital transfer and set them up in Spotify. We’ll be able to use the Spotify version at my brother Mark’s celebration of life service, but would have preferred the digital version. My brother was a DJ and took a lot of pride in mixing songs to create the reel.”

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(MA - Newton Headquarters) - Posted 3 years ago

Thanks for your feedback and for reaching out. Sometimes Old tapes often present a variety of issues including discoloration and sound and tracking issues. 99% of the time, there is nothing we can do, which is upsetting for us too. The good news is you stopped the aging process by using EverPresent to digitize the tapes. If you would like a member of the client success department to reach out to you, please email info@everpresent.com and we can have a Senior Member further assist you.

Posted 3 years ago

“The scrapbooks came out beautiful.”

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(Mail In) - Posted 3 years ago

“So pleased with the outcome of our project. The Everpresent team was great. It felt like we were there only client. Great communication with us along the project A+.”

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(RI - Providence) - Posted 3 years ago

“I own a cleaning business and I have not had the leisure time to watch my dvds.”

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(NJ - Montclair) - Posted 3 years ago

“Very pleased! This company kept me informed from the time they received my material to every step along the way to completion. Amazing how they were able to preserve very old 8mm film reels and also audio reels. Thank you!”

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(NY - Poughkeepsie) - Posted 3 years ago

“Excellent job”

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(CT - Darien) - Posted 3 years ago

“I was very happy to see these videos. I don’t like there is no sound. And when I play them in the camcorder here they have sound. I did want to get more tapes done. But no sure because of that issue”

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(NJ - Pompton Plains) - Posted 3 years ago

“Excellent service all around. Great group of folks it has been my pleasure to do business with.”

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Posted 3 years ago

“I was nervous about sending the film away but Everpresent did make sure to describe to me exactly what would happen. When my film arrived at Everpresent I got a call and was given the details of what it would take to digitize my film. I understood there was damage to my film from mold or mildew that needed to be addressed and that it would take 8 to 10 weeks to complete the project. I was glad I decided to use Everpresent because It would have been difficult to convert on my own, which was something I was considering. When I finally received the digitized films I was very happy with the outcome and am glad I chose to do it. Despite the film degradation, I thought the digitization worked very well. Every thing went exactly as planned from Start to Finish and I have told friends and family about my experience.”

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(NY - Massapequa) - Posted 3 years ago

“Hi, we were kept up to date and picked up our CDs at the Shrewsbury, MA location. None of the 10 would play on our Bose CD player at home but did play on our car player. We called and the person we spoke with apologized and told us they would produce another set at no charge. We picked that set up and had the same issue. All of the CDs play on our car player so we can’t figure it out. We have had CDs made from cassettes by EverPresent a few years ago and they still play just fine on our Bose player. So at this point we’re not sure if the folks we are planning to give a copy to will have a problem playing them or not. I guess we’ll have to wait to find out. Everyone we dealt with at EverPresent was very nice!”

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(MA - Shrewsbury) - Posted 3 years ago

Hello Polly and Russell, Thank you for reaching out to us and we are glad that you had received the new discs. We are happy to hear that you can play these in your car player and that we can hear these audio files on your online link. Please keep us posted on the gift recipients and we can always offer them a USB, as well. Have a great day and thanks for choosing EverPresent!

Posted 3 years ago

“HUGE THANK YOU to the team at EVERPRESENT!!! I knew my 30 to 32-year-old VHS tapes were not in the best condition; how could they be after that amount of time? The VHS tapes were camera originals of my old metal band from the early 1990s. Seems that recently this music is making a comeback. Thankfully I did not wait any longer to get these old tapes digitized by EVERPRESENT! I was able to drop off (and pick up) my old tapes at a very convenient location. It took a few weeks to get my dozen VHS tapes digitized and was well worth it! The EVERPRESENT team did a GREAT job with what they had to work with! Also, the price I paid was very worth it and was more affordable than I thought it would be. My old bandmates could go to the website created for my project when I received my original tapes back and watch our old performances right on their computers! We are all extremely happy with the work done by EVERPRESENT! Watch out for the band BLACKENED SKY on social media and websites with downloadable videos soon as we edit these live performances and re-release our album from years ago! CHEERS to everyone at EVERPRESENT!!”

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(NY - Poughkeepsie) - Posted 3 years ago

“After losing my husband to Covid in 2021, I wanted to digitize and preserve 2 cassette tapes he had recorded. For obvious reasons, this was a very important project to me. I did a lot of research and could have gone a cheaper route, but I am happy with my choice. I never had to wonder what was going on with my project. I was kept informed all along the way. There were no hidden costs. Everything was exactly as it was promised. Thank you for an excellent job. I am very happy with the result!”

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(Mail In) - Posted 3 years ago

“Professional, helpful, and truly brilliant work.”

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(Mail In) - Posted 3 years ago

“This company is incredible. I sent my video tape to just about everyone to get my memories transfered to digital. And no organization had the ability to transfer this 40 year old tape. Ever-present is my savior! They stayed in touch from beginning to finish. I now have my 40 year old tape in digital. Very professional organization and good experience.”

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(Mail In) - Posted 3 years ago

“The project was a success. I highly recommend EverPresent for your media conversion projects.”

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(NJ - Montclair) - Posted 3 years ago

EVERPRESENT is rated 4.6 based on 2,604 reviews