“Everpresent did two jobs for us. The first was copying a large reel-to-reel tape that was almost 50 years old. The second was digitizing a large collection of home movies that my wife's parents had taken. In both cases we were extremely pleased with Everpresent's care and timeliness.”
“Professional, respectful, friendly and careful. I have no fears for the memories I leave with Everpresent. I’m so glad to know about this great service.”
“Dear Everpresent, You have copied about 1500 photos for me placed in 15 digital trees over the past year. You have always been very helpful and pleasant and always taken the time to answer my questions and reveiw any concerns.
I would recommend your services to anybody who asked me.
Regards,
Eva”
“I am not surprised that you sent this survey AGAIN. Your company could not digitize my Mavica discs. It shows how there is a disconnect between departments in your organization. This department does not know that the other department FAILED to convert my files. Then had the CLASSLESS Gaul to charge me for the return shipping.. I own several companies and always show some class when we return unsuccessfully procssed parts by paying shipping .”
Ed, apologies again for the error on the return shipping charge. Thank you for bringing it to our attention and giving us a chance to rectify the issue.
“This was one of the best things that I have ever done. I had a 15 year old VHS tape that I needed converted to a digital format. I opted to expedite the process and am so happy with the results and quality of what I received!”
“Very happy with all aspects of your service. We enjoyed several old holiday films--Thanksgivings 1988 and 1993 and Christmas 1987 and 88 on Thanksgiving. What fun for our daughter-in-law to see her husband at 12, and for our grandchildren to see their dad, aunt and uncle as children! Three generations enjoying it, as well as hearing and seeing the generation that has now passed. I have more films to digitize--one group is my son's high school football tapes. He watched one recently on videotape and would love to have it digitized. I think I'll be seeing you after the new year so I can do this for his birthday. Thank you . You are wonderful to work with. Muriel Zraunig, Greenfield MA”
“The 8mm family films had not been viewed for 35 years for fear of damage to the film itself and two ancient and balky projectors. The Everpresent staff transferred every frame of the 43 little reels with care and precision. Every little bit of the reel content was copied onto the digital media, even the poorly framed and shaky footage taken from a moving car. We are more than pleased with the results and will be bringing more film to be copied to a digital format. Many thanks to all at Everpresent.”
“The quality of the slide conversion was fine. However their Project Manager and I had agreed on a numbering system for the slides so that I could easily refile them. (I had thousands of slides). They then proceeded to not use the numbering system mixing slides from different time periods in large batches. They volunteered to "fix" the problem but at additional cost to me. I turned this offer down. It was unlikely that they could have fixed the problem since some of the original slides had been jumbled. I had to sort and numbered each digital slide. I also believe that some slides were lost. I have many more negatives and photos to digitize but I will be using a different firm.”
Roger, this is Eric, the owner at EverPresent. I'm more than disappointed to hear about your experience. I'll be looking into this personally and will be reaching out to you shortly.
“The person I worked with, Kate, was fantastic. She made it easy, went above and beyond to empathetically help this (me) technically challenged old person. I was thrilled with the result of my project, it was done on time (and I had not left ENOUGH time); Kate proactively communicated with me, cheerfully, to keep me on schedule, and the cost ultimately was more reasonable than I expected. If I could just get me act together, I would do lots more projects. Bottom line: yes, I'm definitely satisfied and recommend the service.”
“Everpresent did a wonderful job converting my 35mm slides to digital. One group of slides came through reversed left to right, but Everpresent quickly transposed the reversed slides into the correct orientation - and at no extra cost.”
“The quality of dozens of movies, transferred from video tape to digital, was consistently excellent and the work was done quickly and in a most professional manner. Thank you.”
“Cant say enough about how helpful Everpresent staff has been in helping me to think through and execute my years of family photos and tapes. I could never have done this without their one on one help and expertise.”
“Quality service, reasonable pricing and turn around time. Everpresent archived an old VHS tape to digital so I can share with friends and family. Thank you for bringing back such great memories...I recommend you to anyone interested in preserving the past. :)”
