EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,604 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 16th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Timely, professional and financially reasonable. I look forward to working with EverPresent again, soon.”

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(Mail In) - Posted 2 years ago

“Was happy with the result”

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(Mail In) - Posted 2 years ago

“I was very pleased in their professionalism and knowledge”

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(Mail In) - Posted 2 years ago

“Exceeded my expectations!”

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(Mail In) - Posted 2 years ago

“We had to have a rush order because the family members were traveling out of state. The staff was very accommodating and the order was perfect.”

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(NJ - Collingswood) - Posted 2 years ago

“We were delighted with the good service, and done exactly as we requested and on time. Very difficult to find any business that will provide all of that. Thank you again all of the people at Everpresent.”

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(MA - Northborough) - Posted 2 years ago

“The process was easy! Everpresent staff was informative and professional. Received everything back and done without complications. I am happy I found you!”

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(NY - Astoria/Queens) - Posted 2 years ago

“We had all of our childhood camcorder tapes converted to digital for our parents. They all turned out great! It was a pleasure dealing with everyone at Everpresent, and it has been a joy to watch all our old home videos.”

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(MA - Newton Headquarters) - Posted 2 years ago

“I was looking for a way to save a pile of family photos of various ages -- some quite old, others, not so much. Everesent did a good job and i as happy with the price, the quality, and the service.”

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(NY - Troy) - Posted 2 years ago

“My project for EverPresent consisted on many home videos. EverPresent was able to capture all of the memories our family lived many years ago, and provided us multiple options to receive the photos that myself, my family, and grandparents all can access. Highly suggest using EverPresent for your needs!”

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(Mail In) - Posted 2 years ago

“excellent job and completed quickly!”

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(Mail In) - Posted 2 years ago

“I discovered old 8 mm tapes while cleaning out my mother and father in law home. We sent then everpresent and they did a great job of restoring them. I will use them again soon to do the same with some VHS tapes I found.”

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(PA - Southampton) - Posted 2 years ago

“great service, very helpful. the local drop offs make it so convienent.”

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(NJ - Pompton Plains) - Posted 2 years ago

“Thank you EverPresent for helping us see the films of over 50 years ago. We were so pleased that most of the films were still OK.”

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(NH - Portsmouth) - Posted 2 years ago

“Was very happy with my experience! Found old VHS mini tapes from when I was young and they were transferred into DVD's. Made the process super easy with local drop off and pick up. They were always very responsive when I had questions via email. All the DVDs came out amazing and the app was very cool to have as well! Overall very happy and will be returning to have more transferred in the future.”

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(NY - Troy) - Posted 2 years ago

“The entire process of saving a late 1930s 16mm film was amazing. E-mail messages kept me updated at each step in the process. I received full report of the issues found with the film, and the actions taken to address them. Any questions I had were answered in a timely fashion.”

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(MA - Northampton) - Posted 2 years ago

“I have been scrapbooking for 23 years. I was so happy to discover EverPresent. I brought them 12 large scrapbooks to scan. They took great care in handling these treasures of mine. And now they can be treasured for generations to come!”

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(MA - Newton Headquarters) - Posted 2 years ago

“I trusted you with my Great Uncle's over 100 year old scrapbook from Vaudville. I was so pleased at the result. the only thing you could have done differently was to scan the cover as the first page. The scans were wonderful. Doug Schwab”

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(Mail In) - Posted 2 years ago

“The drop off and pick up location was convenient. The old vhs tapes converted nicely to a thumb drive. I would recommend Ever Present.”

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(MA - Dartmouth) - Posted 2 years ago

“I cannot tell you how much I loved the personalized service I received. By that, I mean if I had a question I could e-mail and receive a response within a few hours; at one point, I received a response in less than 10 minutes! They were also only a phone call away, which was my initial way of contacting them and the person I spoke with was knowledgeable, pleasant, had a sense of humor, and explained the process thoroughly. The process? I love it! Bringing my precious VHS tapes to a storefront within 10 miles of my apartment was a breeze. The person there was also very pleasant. From the storefront, a driver for Everpresent came and picked up the tapes (they do pick-ups once a week, as a rule) and brought them back to their lab for processing. I loved this because I thought there was zero percent chance of loss in transit; that isn't something you can count on these days! 12 days later, I received a notification via e-mail that my digital files were available in their cloud! Astounding! I was expecting at least a three-week wait! One of the tapes was 30 YEARS OLD, the other tape was 37 YEARS OLD! Given the age of each, I truly was expecting there to be some issues with the digital copies. There was...but it was minimal and much less than I expected there to be, given that VHS tapes, as I was already aware, break down over time, causing damage when being "translated" from that format to digital. I was extremely impressed with, not only the employees, but with the company overall. Their desire to present their customers with the best quality that can be provided, be it customer service or the actual work done, was very obvious. If I ever need to have more work done, they will be the only ones I contact!”

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(NJ - Highland Park) - Posted 2 years ago

EVERPRESENT is rated 4.6 based on 2,604 reviews