“Great service. They have been especially good at restoring old negatives and prints. I have used them perhaps 5 times over the last 2 years and will do so again in the future.”
“EverPresent was exceptionally professional, the job they completed for me restoring a valued audio cassette from Vietnam (circa 1970) was amazing, their communication throughout the job was outstanding. I highly recommend this company, and I am looking forward to doing more business with them.”
“I was extremely pleased with the work that Everpresent did for me. The 16x20 photo that you digitized for future use is actually more vivid than that provided to you.
The only disappointment was that the glass in the frame was broken when it was returned.”
“After using a different company to digitize my old VHS tapes and being more than a little disappointed with the quality of some of them, I tried Everpresent and was very satisfied with every aspect of this great company. Definitely will be back!”
“I entrusted Everpresent with about 2 dozen irreplaceable family films from about 50-60 years ago, and I could not have hoped for a better result. The digital reproductions are excellent. It's very comforting to know that these invaluable family treasures are now safely and permanently archived for all of us and our future generations to enjoy. It's somewhat beyond words to describe the gazes of my grandchildren as they see and hear my mom and dad, whom they never got to meet, in conversation. There was one small section of one film where voices were hard to hear over the background conversation. Everpresent technicians worked their magic on this and the result was a noticeable improvement over the original. Thank you, Everpresent. We'll be back with more!”
“Right from the outset we were treated with respect and courtesy. The care taken to protect our super valued recordings was gratifying. Keeping us informed along each step of the way was reassuring. The results were GREAT!! Thank You”
“I could not be more pleased with everpresent. Having my camcorder videos preserved was at utmost importance as we just lost a family member. Every single person I dealt with was kind and showed genuine care for my project. Communication was top notch as was the convenience and timeliness. I cannot thank them enough for what they do! I don’t typically leave a review but when a company is as good as they are it’s a must!”
“Very professional. Estimated 30 days to complete, it was done in less than 10 days. Easy to work with - everything ran smoothly. Kept us posted as to the status of the project every step of the way.”
“Very attentive, personal, and professional customer service.
Email updates on the progress of my project brought piece of mind.
The only call out was the high cost of shipping costs to the UK which was not mentioned before being charged.”
“The process, from beginning to end, was handled with expertise and care. I commend every individual who was in contact with me for their friendly professionalism. Thanks to all.”
“My consultant was absolutely amazing! She was very on top of things and made sure all of my needs were addressed. I will definitely be sending my family to EverPresent!”
“Everpresent converted 8mm to a usb for me . They walked me through the whole process and kept me informed along the whole way. My end product was great. The drop off and pick was easy and they where very friendly. I would use them again.”
“I found your system was very easy to do and the results were very good. The only problem is I was told I would have a final consult as to what the final cost would be and a breakdown of how that cost was determined. I never had that. I got an email telling me my order was ready for pickup”
“I was very pleased with the courtesy and respect shown in the customer contacts with me, but explanations of the work and process provided were always too technical for me to understand. I expressed my lack of understanding, but nothing was made clear to me. I felt trust in your competence as a company and I believe you provided the best possible service for me.
Lillie Davis”
“I've now had 2 batches of 1970's-era 35 mil slides digitized. From a technical standpoint I have been impressed by quality of reproduction not forgetting organization and general QA/QC. For the first batch I was surprised that my slides were categorized as non-standard, meaning higher cost than regular 35 mil slides. Everpresent staff explained the difference and we proceeded. The second batch went through as standard and repeated high quality. Customer service has been good all along but responsiveness could always be improved. Overall I'm rating the service as good and will continue to work with Everpresent in preserving some very important history.”
